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Metalogix Backup for SharePoint 6.6 - User Guide

Product Overview Getting Started Configuring Metalogix Backup for SharePoint
Opening the Management Console Connecting a standalone Management Console to the Management Service Configuring Metalogix Backup for SharePoint for your farm Managing the Backup Service Managing farms Configuring fault tolerance Managing self-service recovery Managing preferences Managing alerts Managing backup set disk space Importing a Repository Database
Reviewing backup status Backing up and restoring farm components Restoring granular objects

Editing a farm

You can make changes to any SharePoint farm that you have added to the Metalogix Backup for SharePoint Management Console. You can change the name of the farm, the computer that hosts the Management Service, or the credentials that you use to connect to the farm.

How do I edit a farm?

You use the Edit Farm dialog box to make changes to a farm in the Metalogix Backup for SharePoint Management Console.

To edit a farm

1.In the Metalogix Backup for SharePoint Management Service, do one of the following:

oClick File > Edit Farm.
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oIn the Configuration or Farm Backup/Restore left pane, right click on a farm and click Edit Farm.
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2. The Configuration Wizard will open.  Click Next to move on from the welcome screen.

3.Run through the Configuration Wizard and edit any of the farm settings you wish to edit.

4. Click Finish to complete editing your farm.

Removing a farm

You can delete any unused SharePoint farm from the Metalogix Backup for SharePoint Management Console. You cannot back up from or restore to a farm after you remove it.

How do I remove a farm?

You use the Remove Farm dialog box to remove a farm from the Management Console.

To remove a farm

1.In the Metalogix Backup for SharePoint Management Console, do one of the following:

oClick the name of the farm that you want to delete, then click File > Remove Farm.
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oIn the left Farm Backup/Restore or Configure pane, right-click the farm that you want to delete, and click Remove Farm.
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2.In the Warning dialog box, click Yes to remove the farm.
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Monitoring farms

You can use the Metalogix Backup for SharePoint Management Console to monitor multiple farms. Every farm that is monitored must have a Metalogix Backup for SharePoint Management Service, and the farms must be in the same domain or must be in a trusted domain.

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TIP: If your disaster recovery planning includes farm backups of SharePoint 2010, 2013, 2016 or 2019 farms, every Web front end (WFE) and every database server in the farm must have the Backup Service installed.

Farms that are added to the Metalogix Backup for SharePoint Management Console are displayed in the Farm Backup/Restore pane. However, SharePoint Farms may be added or removed by SharePoint administrators without the knowledge of the Metalogix Backup for SharePoint Management Console, or connection problems between the server that hosts the Metalogix Backup for SharePoint Management Console and a SharePoint Farm server may impact backup or restore operations with the farm.

You should refresh the Farm Backup/Restore pane often using Refresh Topology, to ensure that Metalogix Backup for SharePoint Management Console can monitor the farms.

Steps to refresh the farms in the Metalogix Backup for SharePoint Management Console

Option 1: In the Metalogix Backup for SharePoint Management Console, click File > Refresh Topology.

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Option 2: In the Metalogix Backup for SharePoint Management Console toolbar, click the Refresh Topology icon.

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How does Refresh Topology help monitor farms?

When you click Refresh Topology from the menu or the toolbar, the Metalogix Backup for SharePoint Management Console verifies the status of each farm that was added or removed. The examples described below will better explain how Refresh Topology helps monitor farms.

Example 1

In this example, a SharePoint farm A-SP16-A-WFE1 was added to the Metalogix Backup for SharePoint Management Console, but does not appear in the Farm Backup/Restore pane.

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After clicking Refresh Topology from the menu or the toolbar, if the Metalogix Backup for SharePoint Management Console can successfully re-establish a connection with the related Metalogix Backup for SharePoint Management Service, the SharePoint farm A-SP16-A-WFE1 appears in the Farm Backup/Restore pane.

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Example 2

In this example, a SharePoint farm A-SP13-E-APP1 presents a connectivity problem.

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After clicking Refresh Topology from the menu or the toolbar, if the the Metalogix Backup for SharePoint Management Console can successfully re-establish the connection, then the SharePoint farm A-SP13-E-APP1 is restored to normalcy in the Farm Backup/Restore pane.

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Example 3

In this example, the SharePoint farm ALIASINSTANCE has been removed.

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Even thought the farm is removed, the farm details may persist in the Metalogix Backup for SharePoint Repository as shown below.

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After clicking Refresh Topology from the menu or the toolbar, the farm information is deleted from the Metalogix Backup for SharePoint Repository.

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Configuring fault tolerance

When you add a farm to the Metalogix Backup for SharePoint Management Console, you install the Backup Service on the SharePoint servers that make up your SharePoint farm. You can also install the Backup Service on SharePoint servers manually. For more information about installing the Backup Service, see Installing the Backup Service manually.

If the Management Service is unable to contact the primary Backup Service when it performs a backup or restore operation, it can assign the job to a secondary Backup Service installed on a Web front end (WFE) in the same farm.

When the Management Service assigns a job to a Backup Service, it checks Backup Service availability in the same order used for fault tolerance. If the first Backup Service in the fault tolerance list is busy, the Management Service tries the next, and so on until it locates an available Backup Service.

If all of the Backup Service instances are busy, the Management Service waits for the first available Backup Service. For more information about load balancing, see Understanding load balancing.

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TIP: Farm backups are always processed by the Backup Service installed on the server.

How can I select the failover order for the Backup Service instances installed on a single SharePoint farm?

You use the Configuration pane in the Metalogix Backup for SharePoint Management Console to control the failover order for the Backup Service instances installed on the WFEs in a single SharePoint farm.

To change the failover order for a farm

1.In the Metalogix Backup for SharePoint Management Console, in the left pane, click Configuration.

2.In the Configuration pane, do one of the following:

oClick the name of the farm whose fault tolerance settings you want to change.

oClick the name of a server in the farm whose fault tolerance settings you want to change.

oClick the SharePoint version you want to use, and then click the name of the farm whose fault tolerance settings you want to change.
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3.In the right pane, in the ribbon, click Fault Tolerance.
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4.In the Backup Services field, review the failover order for the Backup Service instances. Click a Backup Service, then click Move Up or Move Down to change the failover order. Click Set as Primary to designate that Backup Service as the primary service for the farm. When you set a service as primary, it moves to the first place in the list of Backup Service instances.
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