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Metalogix Archive Manager for Exchange 8.5 - Release Notes

Version 8.0.107

The following is a list of issues addressed in this release.

Description

Work item

Unable to open HTML attachment links from Outlook due to SQL timeout

276924

Add-In silent installer does not add correct server names

279034

Difference in displaying archived emails in Outlook than in AM

280090

Script error when the mailbox is archived through the job

280402

Addin is not opening shortcuts

284250

Unable to add Office 365 Server

292277

AddIn cannot connect to AM

293204

Extend SMTP allowed IPs handling

297860

High CPU load on SQL during PP Indexing

299444

MAM Manager service not responding

302332

Addin offline cache limit behavior

302773

Importing mailboxes from Exchange returns no users

303718

Not possible to archive with retention over ~ 200 months

305339

Mailbox update throws an error in Addressbook manager

305344

MAMExHandler crashing during migrations

305922

Slow indexing (Less than 15k per hour)

306425

O365 connection always responds that the credentials are incorrect.

306624

Centerra timeouts during migration

306873

Inconsistent full-text search results

307086

Ceyoniq: Information from header disappearing after archiving

308774

AW The search still shows mailboxes from the previous search

309043

AW Template of the search cannot be shared, as the grid in AW is empty

309048

AW full-text searches slow

310023

AW search is hanging if we add email addresses to the advanced tab

310519

OWA extensions through an error in combination OWA balancer

311378

High CPU and Memory load by Search Service

312002

Shortcuts not working after migration to Office 365

312732

Scheduler Service is hanging after job runs

313671

Apostrophes in AW Fulltext

315057

Shortcut sync job is stuck due to exhausted system resources

315089

AME not deleting journal emails after archived

315274

SMTP service does not work with O365

316467

HSM Asynchronous packer not able to move HSM GZip files

318223

AW restore does not work

320437

Failed to archive into S3 object storage

321608

Import of room and equipment mailboxes is not possible

323893

Address book sync deactivating users

325610

MAPI Service crashes periodically

325611

AW7 - Fulltext + receiveDate + advanced options does not work

329682

Error while opening archived emails

335213

Restore wizard - Unable to restore lost items when the filter is set

336484

EPExchangeSV High Memory Consumption

346701

SMTP archiving - High CPU usage

349294

OWA preview is empty in combination with OWA load balancer

350480

AW7 shows no subfolders for mailbox

354709

Index out of range

359150

Migration jobs are causing almost 100% CPU usage on SQL server

359326

 

System Requirements

The requirements described below  are applicable for installing the Metalogix Archive Manager for Exchange application components, and are compatible with the following Microsoft Exchange servers:

·Microsoft Exchange Server 2013

·Microsoft Exchange Server 2016

·Microsoft Exchange Server 2019

·Microsoft Office365 (Exchange Online)

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NOTE: System requirements for optional components of the Metalogix Archive Manager for Exchange are described in the corresponding document for each optional component.

Hardware

Component

Minimum specification

Recommended specification

Number of Processor Cores

4

8

Main Memory

4 GB

12 GB

Hard Disk

10 GB

10 GB

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NOTE: The application, log files and cache folders require 10 GB of HDD space. If the Archive Manager for Exchange server includes the database, and is used as a local storage for archived messages as well, then the the Hard Disk size must be revised upwards to add more space for the database and the file store.

Operating System

·Windows Server 2012

·Windows Server 2012 R2

·Windows Server 2016

·Windows Server 2019

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NOTE: Latest updates and service packs for servers are recommended.

Windows Server Roles

·Web Server (IIS)

oWeb Server > Common HTTP Features > HTTP Redirection

oWeb Server > Performance > Dynamic Content Compression

oWeb Server > Security > Basic Authentication

oWeb Server > Security > Windows Authentication

oWeb Server > Application Development

§.NET Extensibility 3.5

§.NET Extensibility 4.5 or later

§ASP.NET 3.5

§ASP.NET 4.5 or later

oManagement Tools > IIS 6 Management Console

oManagement Tools > IIS 6 Management Compatibility > IIS 6 Metabase Compatibility

oManagement Tools > Management Service

Windows Features

·Remote Server Administration Tools

oRole Administration Tools > AD DS and AD LDS Tool > Active Directory module for Windows PowerShell

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NOTE: Ensure that PowerShell can communicate between the Archive Manager server and the Exchange server and between the Archive Manager server and the domain controller

·.NET Framework 3.5 Features

For Windows Server 2012 and 2012 R2

·.NET Framework 4.5 Features > .NET Framework 4.5

·.NET Framework 4.5 Features > ASP.NET 4.5

·.NET Framework 4.5 Features > WCF Services (all checkboxes under this item)

For Windows Server 2016

·.NET Framework 4.6 Features > .NET Framework 4.6

·.NET Framework 4.6 Features > ASP.NET 4.6

·.NET Framework 4.6 Features > WCF Services (all checkboxes under this item)

For Windows Server 2019

·.NET Framework 4.7 Features > .NET Framework 4.7

·.NET Framework 4.7 Features > ASP.NET 4.7

·.NET Framework 4.7 Features > WCF Services (all checkboxes under this item)

Redistributable packages

·Microsoft Visual C++ 2017 Redistributable Package (x64)

·Microsoft Visual C++ 2017 Redistributable Package (x86)

Microsoft Outlook

The table below identifies the mail clients that are supported for use together with each version of Exchange. Supported clients are identified by a check mark (ü)

Client

Exchange 2019

Exchange 2016

Exchange 2013 SP1 and later

Office 365

ü

ü

ü

Outlook 2019 (32-bit)

ü

ü

ü

Outlook 2016 (32-bit)

ü 1

ü 1

ü

Outlook 2013 (32-bit)

ü 1

ü 1

ü

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NOTE: 1 - Supported with the latest Office service pack and public updates.

Database Servers and Drivers

·Microsoft SQL Server 2012 to Microsoft SQL Server 2019

oMicrosoft OLE DB Driver 18 for SQL Server, or newer

·Azure SQL Database

·Oracle 12c to Oracle 19c

oOracle client (x86 or x64)

Web Browsers

Web browsers are required for ArchiveWeb and is included here because this optional component is installed automatically if Express installation is considered.

·Microsoft Edge

·Mozilla Firefox 16 or higher

·Chrome 33 or higher

·Opera 12 or higher

Additional Information

·Installation of Metalogix Archive Manager application components on a Microsoft Exchange Server or Domain Controller are not supported.

·The software installs web applications in the Default Web Site. This could cause conflict with other applications like Microsoft CRM or Microsoft SharePoint. To change the installation website, manual changes are required after the installation. Please contact Technical support in such cases.

·Metalogix Archive Manager for Exchange is fully supported in a virtualized environment.

Notes and Notices

Upgrade Considerations

A full database backup before the upgrade is strongly recommended.

Upgrades from Metalogix Archive Manager for Exchange 7.4 or later releases are supported. If Metalogix Archive Manager for Exchange products or components are installed on other computers in a distributed architecture, all products or components must be updated to the same version. Upgrade can take a considerable amount of time due to database model changes in version 8.0.

Upgrades to the full-text search feature requires the migration of existing metadata for search indexes from Firebird© and search history from SQLite© to new database schema objects when you upgrade from version 8.1.1 or earlier. For Microsoft SQL Server©, two additional databases are required. For Oracle, two additional tables are required. Additions to the existing database and subsequent data migration are managed by the upgrade wizard and does not require any additional steps by the administrator. You can install the database schema objects manually. The scripts to install the additional databases and schema objects are available in the installation media folders which are created when you extract the installation files from the installer package.

End of Support Notice

Metalogix Archive Manager for Exchange no longer supports:

·Windows Server 2003 (all versions)

·Windows Server 2008 (all versions)

·Microsoft Exchange Server 2003

·Microsoft Exchange Server 2007

·Microsoft Outlook 2003

·Microsoft Outlook 2007

Please refer to System Prerequisites document for more details.

If you have any questions, please get in touch with our support specialists at https://support.quest.com.  

 

Product Licensing

Metalogix Archive Manager for Exchange is available for a free trial. The free trial is valid for 30 days (date of first login + 29 more days).

1.Go to https://www.quest.com/products/metalogix-archive-manager-for-exchange

2.Click the Download Free Trial button.

3.Fill and submit the Download Your Free Trial form.

4.Download the installer from the link in the email you receive from Quest.

5.Verify the System Requirements and install Metalogix.

Steps to activate your license online

1.Run the installation wizard from the Metalogix Archive Manager Installation Package.

2.Follow the installation steps until you reach the Checking Prerequisites page.

Install-Checking Prerequisites

3.Click Validate your license button for the Metalogix Archive Manager for Exchange product license. The Activate License Key window appears.

Install-ActivateLicenseKey

4.Enter your license key and click Next.

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NOTE: If the internet access is filtered out by proxy on the Archive Manager server, click the Set proxy link to enter the respective parameters.

5.The license will be validated and you can continue the installation.

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NOTE: See the Metalogix Archive Manager for Exchange 8.5 Quick Start Guide for more information about online and offline license activation.

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