Super-user must be granted impersonation permissions in Exchange Server just in case that you plan to access archived emails via OWA. Otherwise these permissions are not necessary.
NOTE: To install and configure the OWA extension of Archive Manager, the Archive Manager for Exchange_64bit_Extensions setup has to be downloaded and installed on Exchange Server (see the Installation of optional features manual).
Use the PowerShell to grand the super-user Impersonation permissions over all Exchange 2013/2016 Servers in your environment:
1.Run the Exchange Management Shell.
2.To grant the super-user Impersonation permissions, run the following command:
New-ManagementRoleAssignment Name "Impersonation-MAM4Exchange" Role "ApplicationImpersonation" User srv_exchange
When installing Archive Manager on a MS Windows Server 2008 R2 SP1, 2012, 2016 or 2019, additional DCOM settings need to be taken into consideration.
To set DCOM rights on a MS Windows Server 2008 R2 SP1, 2012, 2016 or 2019, follow these steps:
1.Open Computer Management (run compmgmt.msc). Or right-click My Computer and select Manage.
2.Computer ManagementLocal Users and GroupsGroups
NOTE:Archive ManagerLocal users and Groups Computer ManagementDistributed COM UsersActive Directory Users and ComputersStart /Administrative Tools /Active Directory Users and ComputersDistributed COM UsersActionFind
3.Distributed COM UsersPropertiessrv_exchange
4.Distributed COM Usersaccesslaunch permissionsComponent Services
To do so, run Component Services (click Start /Administrative Tools /Component Services).
In the Component Services window expand the Component Services tree down to Component Services \Computers \My Computer and then right-click My Computer to open its Properties window.
5.In the Properties window switch over to the COM Security tab.
In order to assign the Distributed COM UsersNETWORK SERVICE the Access Permissions Edit DefaultAccess Permissions
6.Access Permissionthe Distributed COM UsersNEWORK SERVICEAddDistributed COM UsersNETWORK SERVICEOK
7.Properties window on the COM Security tab you need to grant launch permissions. In order to grant the Distributed COM UsersNETWORK SERVICE Launch Permissions Edit DefaultLaunch and Activation Permissions
8.Launch and Activation PermissionsDistributed COM UsersNETWORK SERVICEAddDistributed COM usersNETWORK SERVICE
Before creating an Organizational Forms library, which is a system folder stored in public folders, you must create a Public Folder. When creating public folder, public folder mailbox must be created first.
NOTE: You can skip this step if you already have the Public Folder created. Check it in Exchange Admin Center / Public folders. In case that public folder mailbox exists, proceed with the chapter Creating an Organizational Forms Library.
To create a Public Folder:
1.Log on to the Exchange Admin Center.
2.From the feature pane select Public Folders. Then click Public Folder Mailboxes and click + (New public folder) icon.
3.In the pop-up dialog enter the mailbox name (e.g. PF_mailbox) and click Save.
4.Now click the Public Folders tab / + (New public folder) icon. In the pop-up dialog enter name (e.g. Public Folder) and click Save.
NOTE: Provided that you have more Exchange 2013 servers, replicate the Public Folder mailbox to all of them.
You need to have an Organizational forms library (which is actually a system folder stored in public folders) on your MS Exchange Server, i.e. you need to have a folder under the EFORMS REGISTRY where you will publish all Archive Manager forms. If such a folder doesnt exist yet, you have to create one.
NOTE: There can be several libraries created, one for each language.
Organizational forms library if such exists is located under the EFORMS REGISTRY. If the library exists under the EFORMS REGISTRY, you dont need to create another one. In that case proceed with the chapter Assigning owner rights to the super-user over the Organizational Forms library.
To check whether an Organizational forms library exists:
2.Click click Home tab / New Items / More Items / Choose Form.
3.In the Look in down-drop box look for Organizational Forms Library, if it exists.
To create an Organizational forms library, follow these instructions:
1.Run the Exchange Management Shell.
2.Create an Organizational forms library in Exchange Management Shell using the following command:
New-PublicFolder Path "\NON_IPM_SUBTREE\EFORMS REGISTRY" -Name "Organizational Forms" -vb
Parameter -vb is optional; it gives the verbose output.
Check in Outlook that the public folder is shown under Home tab / New Items / More Items / Choose Form. Restart the Microsoft Exchange Information Store service if not (Start / Programs / Administrative Tools / Services).
Other way how to bring the Organizational Forms on Outlook 2010 (if it didnt load up after creation), is just adding another PowerShell line Set-PublicFolder "\NON_IPM_SUBTREE\EFORMS REGISTRY\Organizational Forms" -EFormslocaleID EN-US.