Restoring of all items in a folder/mailbox is done in Archive view on the Mailboxes tab. If you want to restore only certain type of messages (e.g. calendar items or tasks) for a mailbox, filter out the desired message classes via Wizard see the section Restore Wizard How to restore only certain type of items.
NOTE: Restoring of all items in a public folder can be done on the Public folders tab in Archive view. See the section Public folders tab (Archive view).
To restore all items in a folder/mailbox:
1.In Archive view, click on the Mailboxes tab.
2.Find the desired folder/mailbox in the left pane. You may use the Look for combo box for that purpose.
3.Right-click the desired folder/mailbox in the left pane and then, in the context menu, click Restore folder/Restore mailbox.
NOTE: You may also select the desired folder in the left pane and then click on the Restore icon on the toolbar.
4.In the Restorer options window click Accept. If you select the Delete all versions of the document check box then all versions of items placed in that folder/mailbox will be marked for deletion in the HSM store and can be deleted with the Delete Files job when the retention time elapses. If the check box is not selected, versions will be displayed as lost on the Archive tab of Enterprise Manager.
5.When restoring is complete, in the Processing result window click OK. All items placed in that folder/mailbox will be restored.
·when some shortcuts are not working properly in Outlook
·when general shortcut settings on Tools/Options/Archiving settings/Shortcut tab were changed and these new settings should be applied to all shortcuts of a group, mailbox or folder
To repair shortcuts for a group/mailbox/folder:
1.In the Archive view click on the Mailbox tab.
2.Right-click the desired group/mailbox/folder in the left pane of the window and select Repair shortcuts option in the context menu.
Archive wizard accessible from the mailbox context menu on the Mailbox tab is a powerful tool for manual archiving. Administrator can archive several mailboxes at once and apply archiving filters regarding:
To archive mailbox(es) with predefined settings:
1.In the Archive view click on the Mailbox tab.
2.Select one of the desired mailboxes in the left pane. You may use the Look for combo box for that purpose.
3.Right-click the mailbox and select Archive wizard from the context menu.
4.The Archive messages wizard opens. Use the Add button to add more mailboxes for which you want to archive messages. Click Next.
5.In the following dialog you can set filters regarding message classes and folders.
a.To archive all messages select Archive all messages switcher.
If you want to archive only certain message classes, select the Filter messages switcher and click the Filter button. In the pop-up message filter select to archive:
·All supported message classes (as set in Tools/Options/Message classes)
·Selected message classes and check those message classes which you want to archive.
NOTE: The selected message classes must be set as supported message classes on the Tools/Options/Message classes/Supported classes tab. If they disabled or not supported, they will not be archived.
b.To archive all folders select Archive all folders switcher.
If you want to archive messages only from certain mailbox folders, select the Filter folders switcher and click the respective Filter button. Specify your settings in the pop-up message filter. Click Selected folders switcher to choose folders to be archived:
·Include mail folders all mail folders (Inbox, Sent Items, Drafts etc.) in the mailbox will be archived, including user defined mail folders
·Include non mail folders all non mail folders will be archived (e.g. Tasks, Calendar etc.)
·And you can select also specific folders under Default folders
Example: In the above figure we have selected Include mail folders check box and the Calendar check box. As a result, all mail folders (Inbox, Sent Items etc.) of the given mailbox will be archived and Calendar folder will be archived, too.
6.Then select the retention category which you want to use for archiving. Click Next.
7.In the Summary window click Start. When the process finishes, click Finish.
Restore wizard accessible from the mailbox context menu on the Mailbox tab significantly extends restoring options. Administrator can decide to restore:
·filtered mailbox items that are filtered by type of item (e.g. calendar items, tasks etc.) or by receive date.
·lost items of several mailboxes at once (see the next section Restore Wizard How to restore lost items for several mailboxes).
To restore filtered mailbox items:
1.In the Archive view click on the Mailboxes tab.
2.Find one of the desired mailboxes in the left pane. You may use the Look for combo box for that purpose.
3.Right-click the mailbox and select Restore wizard from the context menu.
4.The Restore mailbox wizard opens. Choose the Restore items filtered and click Next.
5.In the Settings window click Add button to add also other mailboxes.
6.The Select mailbox window opens. Enter the mailbox name in the upper text field or double-click all desired mailboxes from the list. Selected mailboxes will appear in the Selected objects field. Finish by clicking OK.
7.Back in the Settings window all selected mailboxes will be displayed in the Selected mailboxes list. If you select Delete document after restore check box, restored messages will be marked for deletion in the archive. Now click the Filter message class button to choose the message classes to restore.
8.The message filter pops-up. Select the message classes which you want to restore for the chosen mailboxes and click OK.
9.You can also filter messages by date when they were received or modified. To do so check the Filter by date check box. Then opt for Receive date or Modification date and click Change filter. Then in the pop-up window specify after/before/between option in the Date down-drop box. Finally enter the desired date and click Apply.
10.In the Summary window click Finish. When the processing has finished, you can check the result of processing. Next to every processed folder you can see the number of all folder items/number of items processed/number of errors, e.g. Folder Inbox processed 125/19/0. If no items satisfy the entered criteria, no summary is displayed. Click Close.