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MessageStats 7.6 - Upgrade Guide

About Moving a Complete MessageStats Installation

This section describes moving a complete MessageStats installation to a new server. There are three possible scenarios covered:

In the scenarios that follow, Old_Server is the server on which MessageStats is currently installed. New_Server is the server to which MessageStats is being moved.

When performing an upgrade, if you are going to upgrade the database manually using the SQL database migration script, run the script after you have removed MessageStats from the old server but before you install MessageStats on the new server. (If you are upgrading MessageStats in the normal manner using the installer, the database is migrated automatically.)

Moving a MessageStats Installation with No Installed Report Packs

Use the following procedure to move MessageStats in an installation where no report packs are installed. You can use this procedure whether you are upgrading MessageStats to a new version or not. (If you are upgrading, you install the new version of MessageStats on New_Server.)

Moving MessageStats with at least One Installed Report Pack — No Upgrade

Use this procedure when there is at least one report pack installed, but the versions of MessageStats and the report packs that are installed to the new server are the same as those on the old server. Neither MessageStats or the report packs are upgraded.

4
Copy the contents of the MessageStats program files folder to the new server except for the Tasks folder. Do not copy the Tasks folder.

Moving and Upgrading MessageStats with at least One Installed Report Pack

Use this procedure when there is at least one report pack installed and one or more MessageStats components are being upgraded to a newer version.

This procedure is a variation of the previous procedure. The variation is required because the task document files must be refreshed to update any task templates that were changed in the new version. Unfortunately, the MigrateTasks.exe tool does not update the task document files. The task document files are updated automatically by some (but not all) of the MessageStats report pack installers.

4
Copy the contents of the MessageStats program files folder to the new server except for the Tasks folder. Do not copy the Tasks folder.
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