Viewing Presence Information
Reports that contain information about individual mailboxes can also show icons that provide the presence status for the mailbox owner.
You can see the presence icons if you have Microsoft Outlook and Microsoft Office Communicator installed, configured, and running on the computer on which you are viewing the report.
If you right-click a status icon, you can communicate with the mailbox owner. If the mailbox owner has Outlook installed and Office Communicator installed and running, you can send an email or reply with an instant message.
If you and the mailbox owner are both set up to send and receive telephone calls over the Internet through your computer, options for making a call can also appear on the menu when you right-click the icon.
About Size and Quotas Reports
The Mailbox Sizes and Quotas reports allows you to view and analyze mailbox size and quota information across the entire Exchange organization.
The reports show information about both the primary mailbox and the archive mailbox, if it exists. For a user, you can see the individual size or each type of mailbox, and the aggregated total size for both the primary and archive mailbox.
If you have defined Mailbox Exclusions in the MessageStats Console, information for the excluded mailbox is still included in statistical reports, such as the Mailbox Sizes report.
About Top Senders and Receivers Reports
The Top Senders and Receivers reports provide data about the top email senders and receivers, focused on internal traffic between Exchange servers within your organization. Information on the top senders and receivers by quantity and volume allows you to monitor usage of the email system by focusing on the patterns of the biggest resource consumers.
About Top Internet Senders and Receivers Reports
The Top Internet Senders and Receivers reports provide data on the top email senders and receivers. The report is focused on the traffic between the Exchange organization and the Internet.
You can use information on the Internet Top Senders and Receivers report to monitor the appropriateness of email use between the corporation and external organizations. For example, a researcher or sales person might normally have a high volume of internet mail. However, it might be unusual for a quality control analyst to have a high volume of internet mail.
Although mail contacts are internal to your Exchange environment, they point to external SMTP addresses. As such, mail contacts are marked as external on the Top Internet Users reports.
MessageStats uses an internal SMTP namespaces list to determine if a domain is an internal site. You can specify additional internal SMTP namespaces to the internal namespaces list using the SMTP Namespaces property page. For information about how internal namespaces are determined, see About the Internal SMTP Namespace list .