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MessageStats 7.6 - Reports User Guide

Viewing, Creating, and Editing MessageStats Reports My Reports and Corporate Reports Exchange Executive Summaries Reports Exchange Organizations Reports Exchange Server Reports Exchange Content Analysis Reports Exchange Mailboxes Reports Exchange Mail Contacts Reports Exchange Distribution Groups Reports Exchange Public Folders Reports Exchange Storage Reports Exchange Internet Reports Exchange Inventory Reports Migration Reports MessageStats Gathering Reports Appendix A: How to Read the Reports Report Filter Definitions

Prerequisites

The following sections describe the prerequisites for the executive summary reports. In most cases, the required gatherings are part of the Default Gathering task which should be run on a daily basis.

In the case of the Exchange Organization Structure gathering, it is not part of the Default Gathering task but it runs automatically once a day (at midnight, local time).

For information about how to create gathering tasks and for a list of gathering task dependencies, see the MessageStats Administrator Guide.

For the Server Traffic Usage Summary report to contain information, ensure that the following gatherings have successfully run.

Exchange Organization Structure

The organization structure gathering ensures that the Exchange organization information in the database is current. Current structure ensures that traffic metrics can be accurately calculated.

Exchange Tracking Logs

The Tracking Log gathering ensures that current message traffic data is available.

For the Recipient Traffic Usage Executive Summary report to contain information, ensure that the following gatherings have successfully run:

Exchange Organization Structure

The Organization Structure gathering ensures that the Exchange organization information in the database is current. Current structure ensures that traffic metrics can be accurately calculated.

Exchange Mailboxes

The Mailbox gathering ensures that mailbox statistics in the database are current.

Exchange Mail Contacts

The Mail Contact gathering ensures that the relevant metrics are available for the Top Mail Contacts by Messages this Period graph.

Exchange Distribution Groups

The Distribution Group gathering ensures that the relevant data exists in the database to aggregate for the Top Distribution Groups by Messages graph.

Exchange Tracking Logs

The Tracking Log gathering ensures that current message traffic data is available for use in all sections of this report.

For the Service Delivery Data report, ensure that the following gatherings have successfully run:

Exchange Organization Structure

The organization structure gathering ensures that the Exchange organization information in the database is current. Current structure ensures that traffic metrics can be accurately calculated.

Exchange Tracking Logs

The Tracking Log gathering ensures that current message traffic data is available for use in the report.

Server Uptime

The Server Uptime gathering ensures that the current server uptime metrics exist in the database.

MessageStats facilitates the calculation of data storage and resource usage costs incurred by an organization. You must identify a base cost for storing messages and sending internal or internet email.

Chargeback amounts are the data and resource costs that are incurred by an organization, distributed back to the departments or teams that incurred the expenses.

1
Right-click the Tasks node of the navigation tree and select Properties.
2
Click the Financials tab.
3
Enter a value in the Cost per MB Stored box.
4
Enter a value in the Cost per Internal MB Sent box.
5
Enter a value in the Cost per Internet MB Sent box and click OK.

For the Exchange Financials Executive Summary report to contain relevant information, information from the following gatherings must be available:

Exchange Tracking Logs

Tracking logs provide the traffic metrics that are used to calculate the costs for email sent and Internet email sent.

Exchange Mailboxes

Mailbox statistics provide the size of each mailbox, which is used to calculate the costs associated with storing messages.

Executive Summary Report Descriptions

The following reports comprise the executive summary reports, providing an overview of your Exchange organization:

Server Traffic Usage Executive Summary

This report provides executive-level information about the email traffic in and through a Microsoft Exchange organization from a server perspective. The report also provides relevant usage metrics from a server perspective.

Use this report to identify the usage trends for capacity planning, for load balancing, and for successful service delivery. To enable the gatherings required to provide content for this report, see Gathering the Server Traffic Usage Data .

Recipient Traffic Usage Executive Summary

This report provides executive-level information about the email traffic in and through a Microsoft Exchange organization from the perspective of the senders and recipients.

The data can also provide relevant usage metrics from a mailbox perspective, and can identify usage trends. Usage trends are critical in capacity planning, load balancing, and successful service delivery.

The graphs can contain partial information for the period since the report includes metrics for the current period-to-date. As a result, some graphs appear differently each day of the current period as the messages for the top users are aggregated.

Presence Icons

If you right-click a status icon, you can communicate with the mailbox owner. For information about presence icons in reports, see Viewing Presence Information .

Exchange Service Delivery Executive Summary

This report provides executive-level information about average delivery times for messages and server uptime across your Exchange organizations. Use the data in this report to define Service Level Agreements and to measure the success of adhering to the agreement.

To enable the gatherings required to provide content for this report, please see Gathering the Service Delivery Data .

Exchange Capacity Executive Summary

This report provides executive-level information about the components of an Exchange environment that can affect storage, including mailbox and quota metrics.

An overview of storage capacity is critical to understanding how service levels are measured against usage patterns, and ensuring that service level expectations are met.

The Storage Snapshot graph is not dependent on the period that you selected. The graph is a snapshot of the most recent storage statistics.

Exchange Financials Executive Summary

This report provides executive-level information about financial metrics related to an Exchange environment. The report can help you calculate operational costs, including the cost of sending and receiving Internet email messages and storing data. You can also use this report to identify chargeback amounts to departments.

For more information, see Gathering Financials Data .

These reports can answer the following questions:

 

Exchange Organizations Reports

Introducing the Organizations Reports

The organization-level reports provide information on the objects at the top level of the Exchange organization. These reports are valuable for enterprises that have more than one Exchange organization.

You can use the reports to identify issues that are apparent at an organizational-level, and you can use other MessageStats Reports to focus on the issues.

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