Chat now with support
Chat with Support

Welcome, erwin customers to Quest Support Portal click here for for frequently asked questions regarding servicing your supported assets.

MessageStats 7.6 - Report Pack for Lync & Skype for Business User Guide

About This Guide Installing the Report Pack Configuring MessageStats for Lync Managing your Database Using the Lync and Skype for Business Reports Appendix A: Configuring RPC through a Firewall

Identifying Federated Domains

Typically, you want users in your federations to appear in the reports as internal or federated users. Federations are stored on the Skype for Business or Lync Edge server which is in the DMZ. If you want the federated domains to be automatically discovered, you must open certain ports in the firewall to allow the information be retrieved from the Edge server. For more information, see Appendix A: Configuring RPC through a Firewall .

If your security policies do not allow you to provide access to the Edge server, you can manually add your federated domains to the report pack so that users in these domains are correctly reported.

If federated domains cannot be auto-discovered, and you have not manually added the federated domains, federated users are reported as public or external users.

1
Expand the console treeview and select the Lync & Skype for Business Server node.
2
Right-click and select Federation Properties.
3
Click Add.
5
6
Repeat Step 3 to Step 5 until you have identified all your federations.
7

Excluding Specific Users from Reports

In some cases, you might want to exclude certain users from the Lync or Skype for Business Server reports. For example, you might want to exclude synthetic transactions from your reports. In Lync Server, synthetic transactions are scripts or commands that are used to simulate real users accessing a system.

Using the Exclude Users property page, you can select specific users, all users in a department, or all users in an office to exclude from reports. You can exclude users at the forest level.

Excluded users still appear in the Configuration | Lync & Skype for Business Enabled Users report. The excluded status of the user is indicated by the Excluded flag in the report.

1
Expand the console treeview and select the Lync & Skype for Business Server node.
2

The following examples show how you can use wild cards to find results:

Enter Sales* to find all departments that start with the word Sales.
Enter *HR to find all departments that end with HR.
Enter Mi*ce to find all user names that start with Mi and end with ce.
Enter *EURO* all office names that contain EURO.

For a list of the reports that do not show excluded users, see the chapter titled Using OCS/Lync Reports in the Report Pack for OCS/Lync Server User Guide.

2
Press the Del key.
Right-click and select Delete on the shortcut menu.

Specifying Chargeback Costs for Sessions and Conferences

You can specify the costs at which various types of peer-to-peer sessions (such as audio, video, desktop sharing, and instant messaging) or conferences are charged. The calculated values appear on reports so you can determine the chargeback amounts for users or departments.

You specify the chargeback costs for sessions and conferences for a Skype for Business or Lync pool, unlike the Voice Enterprise chargeback costs which are applied at the forest level.

Use the Chargeback Rates property page to enter the rate per minute, or the rate by volume (MB) or number of items, for the chargeback costs that should appear in reports.

3
Click the Chargeback Rates tab.
6
Click Apply.

Creating an Lync or Skype for Business Server Gathering Task

Tasks specify which information is gathered from the Skype for Business or Lync database instances and how often the gathering is repeated. To gather the data required for the reports, you must configure an report pack default gathering task.

You can create an Skype for Business or Lync gathering task only at the individual pool level. You cannot create a task that gathers Skype for Business or Lync data at the Exchange organization level.

Typically you schedule the report pack Default Lync & Skype for Business Server Gathering task to run every 24 hours. It is recommended that you run the task at off-peak times. The gathering queries the Skype for Business or Lync SQL database, and should be scheduled to run when your Lync or Skype for Business Server is not busy.

For the initial Default Lync & Skype for Business Server Gathering task, it is recommended you schedule the task to run on a weekend if your Lync or Skype for Business databases are large.

1
Expand the Lync & Skype for Business Server node, select a server pool in the treeview, and select Create Task.
3
Click Next.
8
Click Finish to save the gathering task.

For information about which gathering tasks have a dependency on another gathering task, see Gathering Task Dependencies .

Related Documents

The document was helpful.

Select Rating

I easily found the information I needed.

Select Rating