Chat now with support
Chat with Support

Welcome, erwin customers to Quest Support Portal click here for for frequently asked questions regarding servicing your supported assets.

MessageStats 7.6 - Report Pack for Lync & Skype for Business User Guide

About This Guide Installing the Report Pack Configuring MessageStats for Lync Managing your Database Using the Lync and Skype for Business Reports Appendix A: Configuring RPC through a Firewall

Types of Lync and Skype for Business Reports

When you click When you click Lync & Skype for Business Server folder in the report treeview, the Communications Server at a Glance report is displayed. This report provides a high-level view of usage in your Lync or Skype for Business environment. For more information, see Introducing the Lync & Skype for Business Server At A Glance Report .

The Lync and Skype for Business reports are grouped into the following folders:

For many reports, you can insert additional information. For example, for user reports, such as User Activity, you can insert additional user information (mailbox attributes) such as the mobile telephone number or manager. To include the mailbox attribute information in reports, you must have successfully run a MessageStats Mailbox gathering task.

Excluding users from reports

Lync Server has numerous test cmdlets that allow Lync administrators to validate certain functions. Often, administrators will configure specific user accounts to be used with synthetic transactions.

You can exclude these user accounts from appearing in various user activity reports using the Exclude Users property page. For details about how to exclude a user, see the chapter titled Configuring the Report Pack in the MessageStats Report Pack for OCS/Lync Server User Guide.

Users that are flagged as “excluded” do not appear in the following reports:

Reports that contain multiple internal user details, such as the Conference Details by Organizer and the Peer-to-Peer Session Details reports, are not affected by excluded users.

Introducing the Lync & Skype for Business Server At A Glance Report

When you click Lync & Skype for Business Server folder in the report treeview, the Lync & Skype for Business Server At A Glance page appears as the default home page.

This page delivers a single view that provides an enterprise-level view of your Skype for Business or Lync Server environment. You can use this page to quickly view high-level information without navigating through the reports tree.

The Lync & Skype for Business Server At A Glance page includes the following metrics:

Organizational Summaries Reports

Organizational summary reports provide an overview of server and user activity for your Lync and Skype for Business installations.

The following table describes the reports found in the Organizational Summaries folder.

User Activity

Provides a summary of the Lync or Skype for Business activity for an individual user. The report includes summary information about the instant messages sent and received, enterprise voice calls, conferences organized by the user, and peer-to-peer sessions. Using the Insert Field option, you can insert details such as the types of voice calls or the types of peer-to-peer (audio, video, desktop sharing) sessions.

Server Activity

Provides an overview of the types of traffic handled by each Lync or Skype for Business Server including total instant messages, file transfers, enterprise voice calls, conferences, and peer-to-peer sessions

Lync & Skype for Business Server Uptime

Indicates how long the Skype for Business and the Lync Servers have been running.

Chargeback by Department

Shows the total cost of all user activity, calculated by the department to which a user belongs, with separate cost totals for instant messages, file transfers, conferences, enterprise voice calls, and peer-to-peer (audio, video, and desktop sharing) sessions.

NOTE: Chargeback costs must have been specified. For more information, see chapter 3 in the User Guide.

Chargeback by User

Shows the total cost of all user activity, calculated for each user, with separate cost totals for instant messages, file transfers, conferences, enterprise voice calls, and Skype for Business or Lync peer-to-peer (audio, video, and desktop sharing) sessions.

NOTE: Chargeback costs must have been specified. For more information, see chapter 3 in the User Guide.

Top Usage by User

Shows the users that have the highest usage for instant messaging, file transfers, peer-to-peer sessions, enterprise voice calls, and conferences.

Departmental Activity Summary

Provides statistics about Lync or Skype for Business user activity, including instant messaging, file transfers, voice calls, conferences, and peer-to-peer sessions, for users in a specific department. You can determine which departments have the most activity.

Volume counts are displayed in the User and Server Activity reports if content archiving is enabled on the Lync or Skype for Business Server. For more information, see chapter 2 in the User Guide.

To report chargeback costs by volume (MB), you must also have an Lync or Skype for Business Archiving database installed.

Related Documents

The document was helpful.

Select Rating

I easily found the information I needed.

Select Rating