You can view provisioning schedule status and other details on the Provisioning Schedules page. From this page you can also run and edit provisioning schedules as needed.
1. |
a. |
Log in to the KACE SMA Administrator Console, http://KACE_SMA_hostname/admin. Or, if the Show organization menu in admin header option is enabled in the appliance General Settings, select an organization in the drop-down list in the top-right corner of the page next to the login information. |
b. |
c. |
The name of the provisioning schedule (links to the Provisioning Schedule Detail page). | |
The total number of target devices in the configuration (links to the Provisioning Results page). | |
The total number of target devices on which provisioning is running (links to the Provisioning Results page). | |
The total number of target devices on which provisioning has not yet started (links to the Provisioning Results page). | |
The total number of target devices on which provisioning has succeeded (links to the Provisioning Results page). | |
The total number of target devices on which provisioning has failed (links to the Provisioning Results page). | |
The total number of target devices on which provisioning has succeeded as a percentage. | |
The specified provisioning schedule. For example: Everyn minutes, Every n hours, or Never. | |
b. |
b. |
b. |
In the Advanced section, click Duplicate to display the Provisioning Schedules page with the new schedule listed as Copy of Schedule Name. |
You can delete provisioning schedules when you want to remove schedules from the appliance.
1. |
a. |
Log in to the KACE SMA Administrator Console, http://KACE_SMA_hostname/admin. Or, if the Show organization menu in admin header option is enabled in the appliance General Settings, select an organization in the drop-down list in the top-right corner of the page next to the login information. |
b. |
c. |
3. |
You can view the results of actions performed by provisioning schedules.
1. |
a. |
Log in to the KACE SMA Administrator Console, http://KACE_SMA_hostname/admin. Or, if the Show organization menu in admin header option is enabled in the appliance General Settings, select an organization in the drop-down list in the top-right corner of the page next to the login information. |
b. |
c. |
2. |
The status of the Agent connection to the appliance:
| |
The hostname of the target device. Click the Remote Connection button to open a Remote Desktop Connection to the target device (Internet Explorer only): | |
I indicates a successful installation. U indicates a successful uninstallation. | |
4. |
NOTE: The [computer inventory] link appears only if the provisioning process can match the MAC address of the target device with the current inventory data. See Managing MIA devices. |
You can view provisioning schedule status and other details on the Provisioning Schedules page. From this page you can also run and edit provisioning schedules as needed.
1. |
a. |
Log in to the KACE SMA Administrator Console, http://KACE_SMA_hostname/admin. Or, if the Show organization menu in admin header option is enabled in the appliance General Settings, select an organization in the drop-down list in the top-right corner of the page next to the login information. |
b. |
c. |
The name of the provisioning schedule (links to the Provisioning Schedule Detail page). | |
The total number of target devices in the configuration (links to the Provisioning Results page). | |
The total number of target devices on which provisioning is running (links to the Provisioning Results page). | |
The total number of target devices on which provisioning has not yet started (links to the Provisioning Results page). | |
The total number of target devices on which provisioning has succeeded (links to the Provisioning Results page). | |
The total number of target devices on which provisioning has failed (links to the Provisioning Results page). | |
The total number of target devices on which provisioning has succeeded as a percentage. | |
The specified provisioning schedule. For example: Everyn minutes, Every n hours, or Never. | |
b. |
b. |
b. |
In the Advanced section, click Duplicate to display the Provisioning Schedules page with the new schedule listed as Copy of Schedule Name. |
You can delete provisioning schedules when you want to remove schedules from the appliance.
1. |
a. |
Log in to the KACE SMA Administrator Console, http://KACE_SMA_hostname/admin. Or, if the Show organization menu in admin header option is enabled in the appliance General Settings, select an organization in the drop-down list in the top-right corner of the page next to the login information. |
b. |
c. |
3. |
You can view the results of actions performed by provisioning schedules.
1. |
a. |
Log in to the KACE SMA Administrator Console, http://KACE_SMA_hostname/admin. Or, if the Show organization menu in admin header option is enabled in the appliance General Settings, select an organization in the drop-down list in the top-right corner of the page next to the login information. |
b. |
c. |
2. |
The status of the Agent connection to the appliance:
| |
The hostname of the target device. Click the Remote Connection button to open a Remote Desktop Connection to the target device (Internet Explorer only): | |
I indicates a successful installation. U indicates a successful uninstallation. | |
4. |
NOTE: The [computer inventory] link appears only if the provisioning process can match the MAC address of the target device with the current inventory data. See Managing MIA devices. |
◦ |
If the Organization component is enabled on your appliance, log in to the KACE SMA System Administration Console, http://KACE_SMA_hostname/system, or select System in the drop-down list in the top-right corner of the page next to the login information. Then click Organizations. To display the organization’s information, click the organization’s name. |
The Organization Detail page appears.
◦ |
If the Organization component is not enabled on your appliance, select Settings > Provisioning. Then click Communication Settings on the Provisioning panel. |
The Communication Settings page appears.
2. |
Whether the KACE SMA stores scripting results provided by Agents installed on managed devices. Agent logs can consume as much as 1GB of disk space in the database. If disk space is not an issue, enable Agent Logging to keep all log information for Agent-managed devices. These logs can be useful during troubleshooting. To save disk space, and enable faster Agent communication, disable Agent Logging. | ||
The frequency at which Agents on managed devices report inventory. This information is displayed in the Inventory section. | ||
The frequency at which Agentless devices report inventory. This information is displayed in the Inventory section. | ||
The frequency at which managed devices report inventory to the Software Catalog page. | ||
The maximum download speed, as required. Choose from the available options. | ||
If selected, this option stops the Agent from executing boot-up tasks. | ||
If selected, this option stops the agent from executing login tasks. |
3. |
4. |
The period during which Agents on managed devices are allowed to connect with the KACE SMA. For example, to allow Agents to connect between the hours of 01:00 and 06:00 only, select 01:00 from the first drop-down list, and 06:00 from the second drop-down list. You can set the communications window to avoid times when your devices are busiest. |
5. |
6. |
NOTE: If the Organization component is enabled on your appliance, these Agent settings are located on the appliance KACE SMA System Administration Console General Settings page. |
This value indicates the date and time when the appliance task throughput was last updated. | |||
|
7. |
1. |
◦ |
If the Organization component is not enabled on the appliance, log in to the KACE SMA Administrator Console, http://KACE_SMA_hostname/admin, then click Settings. |
◦ |
If the Organization component is enabled on the appliance, log in to the KACE SMA System Administration Console, http://KACE_SMA_hostname/system, or select System in the drop-down list in the top-right corner of the page, then click Settings. |
2. |
3. |
In the Troubleshooting Tools section, click Display Agent task status to display the Agent Tasks page. |
The options displayed depend on type of tasks available on your appliance. Typical options include:
◦ |
Ready to Run (connected): Tasks that are connected through the messaging protocol and about to run. |
◦ |
Ready to Run: Tasks that are queued to run when an messaging protocol connection is established. |
◦ |
Longer than 10 minutes: Tasks that have been waiting longer than 10 minutes for a protocol connection. |
4. |
1. |
◦ |
If the Organization component is not enabled on the appliance, log in to the KACE SMA Administrator Console, http://KACE_SMA_hostname/admin, then click Settings. |
◦ |
If the Organization component is enabled on the appliance, log in to the KACE SMA System Administration Console, http://KACE_SMA_hostname/system, or select System in the drop-down list in the top-right corner of the page, then click Settings. |
2. |
3. |
In the Troubleshooting Tools section, click View Agent command queue to display the Agent Command Queue page. |
NOTE: Pending alerts appear on the Agent Command Queue page even if there is no connection between the Agent and the KACE SMA. |
The Agent Command Queue page contains the following fields:
The name of the device. Click a name to view device details. | |
The type of message, such as Run Process. | |
The date and time when the message expires, also called Keep Alive time. Messages are deleted from the queue automatically when they expire. | |
The status of the message, such as Completed or Received. |
You can delete messages that are no longer needed from the Agent command queue.
1. |
◦ |
If the Organization component is not enabled on the appliance, log in to the KACE SMA Administrator Console, http://KACE_SMA_hostname/admin, then click Settings. |
◦ |
If the Organization component is enabled on the appliance, log in to the KACE SMA System Administration Console, http://KACE_SMA_hostname/system, or select System in the drop-down list in the top-right corner of the page, then click Settings. |
2. |
3. |
In the Troubleshooting Tools section, click View Agent command queue to display the Agent Command Queue page. |
5. |
◦ |
If the Organization component is enabled on your appliance, log in to the KACE SMA System Administration Console, http://KACE_SMA_hostname/system, or select System in the drop-down list in the top-right corner of the page next to the login information. Then click Organizations. To display the organization’s information, click the organization’s name. |
The Organization Detail page appears.
◦ |
If the Organization component is not enabled on your appliance, select Settings > Provisioning. Then click Communication Settings on the Provisioning panel. |
The Communication Settings page appears.
2. |
Whether the KACE SMA stores scripting results provided by Agents installed on managed devices. Agent logs can consume as much as 1GB of disk space in the database. If disk space is not an issue, enable Agent Logging to keep all log information for Agent-managed devices. These logs can be useful during troubleshooting. To save disk space, and enable faster Agent communication, disable Agent Logging. | ||
The frequency at which Agents on managed devices report inventory. This information is displayed in the Inventory section. | ||
The frequency at which Agentless devices report inventory. This information is displayed in the Inventory section. | ||
The frequency at which managed devices report inventory to the Software Catalog page. | ||
The maximum download speed, as required. Choose from the available options. | ||
If selected, this option stops the Agent from executing boot-up tasks. | ||
If selected, this option stops the agent from executing login tasks. |
3. |
4. |
The period during which Agents on managed devices are allowed to connect with the KACE SMA. For example, to allow Agents to connect between the hours of 01:00 and 06:00 only, select 01:00 from the first drop-down list, and 06:00 from the second drop-down list. You can set the communications window to avoid times when your devices are busiest. |
5. |
6. |
NOTE: If the Organization component is enabled on your appliance, these Agent settings are located on the appliance KACE SMA System Administration Console General Settings page. |
This value indicates the date and time when the appliance task throughput was last updated. | |||
|
7. |
1. |
◦ |
If the Organization component is not enabled on the appliance, log in to the KACE SMA Administrator Console, http://KACE_SMA_hostname/admin, then click Settings. |
◦ |
If the Organization component is enabled on the appliance, log in to the KACE SMA System Administration Console, http://KACE_SMA_hostname/system, or select System in the drop-down list in the top-right corner of the page, then click Settings. |
2. |
3. |
In the Troubleshooting Tools section, click Display Agent task status to display the Agent Tasks page. |
The options displayed depend on type of tasks available on your appliance. Typical options include:
◦ |
Ready to Run (connected): Tasks that are connected through the messaging protocol and about to run. |
◦ |
Ready to Run: Tasks that are queued to run when an messaging protocol connection is established. |
◦ |
Longer than 10 minutes: Tasks that have been waiting longer than 10 minutes for a protocol connection. |
4. |
1. |
◦ |
If the Organization component is not enabled on the appliance, log in to the KACE SMA Administrator Console, http://KACE_SMA_hostname/admin, then click Settings. |
◦ |
If the Organization component is enabled on the appliance, log in to the KACE SMA System Administration Console, http://KACE_SMA_hostname/system, or select System in the drop-down list in the top-right corner of the page, then click Settings. |
2. |
3. |
In the Troubleshooting Tools section, click View Agent command queue to display the Agent Command Queue page. |
NOTE: Pending alerts appear on the Agent Command Queue page even if there is no connection between the Agent and the KACE SMA. |
The Agent Command Queue page contains the following fields:
The name of the device. Click a name to view device details. | |
The type of message, such as Run Process. | |
The date and time when the message expires, also called Keep Alive time. Messages are deleted from the queue automatically when they expire. | |
The status of the message, such as Completed or Received. |
You can delete messages that are no longer needed from the Agent command queue.
1. |
◦ |
If the Organization component is not enabled on the appliance, log in to the KACE SMA Administrator Console, http://KACE_SMA_hostname/admin, then click Settings. |
◦ |
If the Organization component is enabled on the appliance, log in to the KACE SMA System Administration Console, http://KACE_SMA_hostname/system, or select System in the drop-down list in the top-right corner of the page, then click Settings. |
2. |
3. |
In the Troubleshooting Tools section, click View Agent command queue to display the Agent Command Queue page. |
5. |
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