Chat now with support
Chat with Support

Welcome, Quadrotech customers to Quest Support Portal click here for for frequently asked questions regarding servicing your supported assets.

KACE Systems Management Appliance 8.1 Common Documents - Technical Specifications for Physical Appliances

KACE® Systems Management Appliance: Technical Specifications for Physical Appliances

KACE® Systems Management Appliance: Technical Specifications for Physical Appliances

This document lists the technical specifications of the physical KACE Systems Management Appliance (SMA). The physical appliance uses Dell hardware that is dedicated to running the KACE SMA.

For additional KACE SMA product documentation, go to https://support.quest.com/kace-systems-management-appliance/technical-documents.

Topics:

•
Hardware specifications
•
Operating system requirements for Agent-managed devices
•
Operating system requirements for Agentless management
•
Browser requirements for the web-based user interface

Hardware specifications

Hardware specifications

The KACE SMA physical appliance has the following hardware specifications.

Table 1. Hardware specifications

Component

K1100

K1200

Processor

One Intel® E5-2620V4, 2.4 GHz CPU

Two Intel E5-2620V4, 2.4 GHz CPU

Storage Capacity

1 TB

3.6 TB

Network Interface

Dual 1 Gigabit Ethernet Ports

Dual 10 Gigabit Ethernet Ports

Memory

16 GB

64 GB

Disk Drives

Two Hot Plug 1 TB, 7200 RPM

SATA Hard Drives

Four Hot Plug 1.2 TB, 10000 RPM

SAS Hard Drives

RAID Level

1

5

Power Supply Unit

Single, Auto Ranging

550 W PSU

Redundant, Auto Ranging

550 W PSU

Appliance Form Factor

1 RU

1 RU

Rack Mount Kit

Sliding rails for 19-inch, 4-post rack

Sliding rails for 19-inch, 4-post rack

Operating system requirements for Agent-managed devices

Operating system requirements for Agent-managed devices

End of Support announcement

The KACE SMA Agent is an application that can be installed on devices to enable device management through the KACE SMA. The KACE SMA Agent can be installed on devices that meet the following operating system requirements. For additional specifications, see the operating system vendor's documentation. The appliance imposes no additional requirements, and supports 32-bit and 64-bit architectures where applicable.

Table 2. Operating system requirements

Operating system

Details

Windows®

 

Windows 8, 8.1, and 10

Professional, Enterprise

Windows 7

Professional, Enterprise, Ultimate

Windows Server® 2016

Essentials, Standard1, Datacenter1

1 Cannot be running in Server Core mode

Windows Server 2012, 2012 R2

Foundation, Essentials, Standard2, Datacenter2

2 Cannot be running in Server Core mode

Windows Server 2008 R2

Foundation, Essentials, Standard2, Datacenter2

2 Cannot be running in Server Core mode

Mac®

 

Mac OS X®

10.10, 10.11, 10.12, 10.13

Linux®

 

Linux Red Hat® Linux AS and ES

Versions 6.x – 7.x, 32-bit and 64-bit architecture

Ubuntu®

Versions 14.04, 16.04, 32-bit and 64-bit architecture

SUSE® Linux Enterprise Server

Version 11 - 12, 32-bit and 64-bit architecture

End of Support announcement

End of Support announcement

Understanding Limited versus Discontinued Support

KACE products will be retiring support for OS versions that are no longer supported by the OS vendors. KACE tries to provide extended coverage deployments and management of operating systems for as long as possible. However, it is ideal to move unsupported OS through their lifecycle from Supported, through Limited, to Discontinued support over time.

•
Support for Windows XP, Windows Server 2003 and Windows Vista will be Discontinued for the KACE SMA in version 8.0. Both products were previously moved to Limited support on November 1, 2016.
o
Microsoft ended support for Windows XP, Windows Server 2003 and Windows Vista on 4/8/14, 7/14/15 and 4/11/17, respectively.
•
Support for older versions of Mac OS will be Discontinued for the KACE SMA version 8.0.
o
Mac OS X 10.7, 10.8, and 10.9.
§
Apple does not issue such announcements for OS versions but rather for individual Mac models.
§
Generally, an OS development stops as soon as the new one comes out. Security updates are an exception, and are still provided for old OS versions.
•
We strongly recommend that you upgrade your devices to the latest version OS in order to have the best support from both the OS vendor and KACE.
•
We realize that some are still using older versions of Microsoft products and therefore have attempted to let you use the product within the appliance, but we will no longer develop, test or provide support for these versions.
Self Service Tools
Knowledge Base
Notifications & Alerts
Product Support
Software Downloads
Technical Documentation
User Forums
Video Tutorials
RSS Feed
Contact Us
Licensing Assistance
Technical Support
View All
Related Documents