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KACE Systems Management Appliance 11.1 Common Documents - Release Notes

Other resolved issues

Other resolved issues

The following is a list of other issues resolved in this release.

Table 4. Other resolved issues

Resolved issue

Issue ID

The Windows Feature Update Summary page did not correctly list all updates, in some cases.


Knowledge Base articles with multiple labels could be hidden for users.


LDAP Import: Scheduled imports set to None could still run automatically.


Compliance by Patch and Compliance by Machine widgets sometimes did not display correct values.


Images did not appear correctly in knowledge base articles, in some cases.


Emails with multiple CC's sent to a Service Desk queue through a POP3 server could not be handled correctly.


File attachments of type .eml or .msg were missing from tickets submitted by email.


Managed Installation with Override default installation configured would show Default installation set after saving.


An error could be seen while creating custom view on the Quarantine page in the System Administration Console.


Do not associate file Managed Installation option was not displayed correctly after saving.


In some cases, the network settings for the proxy settings were not honored by the Credential manager when using an Office365 OAuth account.


Access to the Administrator Console could be disrupted when changing an organization's virtual IP address or host name.


Email sent to Service Desk queues that use a multi-part MIME format could fail to parse correctly.


When a non-administrative queue owner attempts to retrieve the list of Service desk tickets using the API, tickets they did not submit could be omitted from the results.


SFTP- and FTP-specific Offboard Backup Transfer Settings fields containing backslashes caused offboard backup failure.


The Object History page sometimes failed to load when it contained Windows Feature Update data.


Agent upstream tunnel client certificate validation failed when an aging konea certificate was archived.


In KACE GO it was not possible to accept barcode searches that have embedded spaces or new line characters.


SAML LDAP attribute mapping option could cause authentication failures.


Asset import did not change Assignee information.


Code can now be saved in the Notes field of KScripts.


Monitoring: Create Ticket in Profile configuration did not select proper queue ID.


Search on Device Issues page did not function as expected.


SAML: Editing SP Metadata for NameIDFormat did not save changes.


Unexpected behavior observed when trying to map and update Manager field using SAML.


Default role for new users did not always honor the role chosen in Settings.


Alternate location for Managed Installation was not used behind a replication share.


Location was unassigned on asset when a new or previously removed device connects.


The Generate Self-Signed Certificate button was incorrectly enabled before the configuration information was saved in the SSL wizard.


Known issues

Known issues

The following issues are known to exist at the time of this release.

Known issue

Issue ID

KACE Agent for SUSE 11.1 requires libxslt to be installed in order to install. This is a newly introduced dependency.


Disk Usage history is not recorded by a macOS KACE Agent of an APFS file system.


The appliance reports the MS Windows 10 build number 20H2 through its technical release version of 2009.


Dell Updates: Custom View does not report any results when Smart Label is a criteria.


Email attachments in .eml and .msg file format are marked as discarded if subject contains slashes '/'.


Linux package upgrades: Deploy All can push some updates that change system configuration which requires manual reconfiguration, such as on Ubuntu 18.04LTS (Desktop version with UI).


KACE GO: Non-admin queue owners cannot to set ticket device/asset to arbitrary device.


Windows Feature Update (WFU) schedule fails when using a deployment type of Detect and Stage type and the Agent version is 10.2.


Wake-on-LAN (WoL) options are not present in the Choose Action menu on the Device Detail page for supported devices.


Duplicating patch schedule from list of schedules does not work as expected.


Duplicating Dell Updates schedule from list of schedules does not work as expected.


Users with no queue permissions cannot see tickets they are CC-ed on.


Downloading status count is not displayed in Patch Schedules list page.


Managed Installation Detail page incorrectly shows that PKG files cannot be used.


Patching step with reboot in Task Chain shows Failed status.


Patch schedule with On-Demand Deploy ends Task Chain task when staging is completed.


Patch schedule information is not showing correctly after disabling a patch schedule.


Schedule information is not showing correctly after disabling a Linux package upgrade schedule.


Pasting an image into a knowledge base article causes other pasted images to reset alignment and justification.


Package download process incorrectly updates offline Last Modified instead of Last Update status.


Invalid filters (Smart Labels) can be saved, resulting in Smart Labels that never populate.


System requirements

System requirements

The minimum version required for installing KACE Systems Management Appliance 11.1 is 11.0. If your appliance is running an earlier version, you must update to the listed version before proceeding with the installation.

The minimum version required for upgrading the KACE Agent is 10.2. We recommend running the latest agent version with KACE Systems Management Appliance 11.1.

NOTE: The KACE Agent RPM package can be installed on managed SUSE Linux devices only when the libxslt-tools package is installed before the agent package.

To check the appliance version number, log in to the Administrator Console and click Need Help. In the help panel that appears, at the bottom, click the circled 'i' button.

Before upgrading to or installing version 11.1, make sure that your system meets the minimum requirements. These requirements are available in the KACE Systems Management Appliance technical specifications.

Product licensing

Product licensing

If you currently have a KACE Systems Management Appliance product license, no additional license is required.

If you are using KACE Systems Management Appliance for the first time, see the appliance setup guide for product licensing details. Go to More resources to view the appropriate guide.

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