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KACE Systems Management Appliance 10.0 Common Documents - KACE GO Getting Started Guide

Using the KACE GO Mobile App
Getting Started Frequently asked questions Troubleshooting About us

What languages does the KACE GO app support?

What languages does the KACE GO app support?

KACE GO is English-only.

Troubleshooting

Troubleshooting

I get a message that the KACE SMA certificate received is invalid. What does this mean?

There are a number of reasons that the SSL certificate for the KACE SMA might prompt this message, including:

Compare the SSL certificate against the original. If there is a discrepancy that cannot be explained by a benign reason (for instance, expiration, update), do not log in. Contact your KACE SMA administrator for options.

I get a message that the KACE SMA certificate received is invalid. What does this mean?

Troubleshooting

I get a message that the KACE SMA certificate received is invalid. What does this mean?

There are a number of reasons that the SSL certificate for the KACE SMA might prompt this message, including:

Compare the SSL certificate against the original. If there is a discrepancy that cannot be explained by a benign reason (for instance, expiration, update), do not log in. Contact your KACE SMA administrator for options.

I received a message stating that the KACE SMA is out of reach.

I received a message stating that the KACE SMA is out of reach.

Check to see if SSL is enabled and that you are connected through VPN.

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