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KACE Systems Deployment Appliance 9.0 Common Documents - Administrator Guide

About the KACE Systems Deployment Appliance Getting started Using the Dashboard Configuring the appliance Setting up user accounts and user authentication Configuring security settings Preparing for deployment Managing device inventory Using labels Creating a Windows or Linux Boot Environment Managing drivers Capturing images Capturing user states Creating scripted installations Creating a task sequence Automating deployments Performing manual deployments Managing custom deployments Managing offline deployments Imaging Mac devices About the Remote Site Appliance Importing and exporting appliance components Managing disk space Troubleshooting appliance issues Updating appliance software Glossary About us Legal notices

Enable the on-board DHCP server

Enable the on-board DHCP server

If you are testing the appliance on a private network or in a small environment that does not have a DHCP server, the appliance can act as the DHCP server by enabling this option on the appliance.

On the left navigation pane, click Settings > Control Panel to display the Control Panel, then click Network Settings to display the Network Settings page.
Select the Enable On-Board DHCP Server check box.
In DHCP Pool Start, enter the lowest IP address in the range.
In DHCP Pool End, enter the highest IP address in the range.
Click Save.

DHCP is enabled.

Configure the offboard DHCP server

Configure the offboard DHCP server

When you turn on a device for the first time, you can select the NIC or Network Boot option from the BIOS boot menu. Windows deployments require target devices to boot from somewhere other than the local drive. When you select the NIC or Network Boot option, the device sends an PXE request to the DHCP server to locate the iPXE server. In this case, the appliance is the PXE server. You can configure an offboard DHCP server to acknowledge the appliance to enable target devices to UEFI boot from the appliance.

The steps might vary depending on which DHCP server you are using. Use the following settings for options 066 and 067 on any DHCP server.

If you are not using the Microsoft DHCP, see the following Knowledge Base article for additional information:

Set Option 066 to the IP address of the appliance.

This option might appear as Next-Server, Boot Server Host Name or TFTP server name.

NOTE: You might not be able to set Option 66 on some Cisco networking equipment. As an alternate configuration, you can set the sname and 244 options to the appliance IP address.
Set Option 067 to the string ipxe.efi (for UEFI devices), and undionly.kpxe (for BIOS devices).

This option might also appear as Boot File Name. Copy and paste the ipxe.efi or undionly.kpxe string as the Boot File Name option.

The DHCP server automatically redirects PXE-compliant Windows devices to the appliance the next time the devices start up while connected to the network. The devices download the bootstrap file, and use the environment setup to boot.

Download and install the KACE Media Manager

Download and install the KACE Media Manager

You can download and install the KACE Media Manager from the appliance to a device with the Windows ADK installed. The KACE Media Manager uploads the KACE Boot Environment (KBE) using the Windows ADK.

The appliance periodically checks for updated versions of the Media Manager. When a new version becomes available, a warning alert appears on the Home Dashboard. It is recommended to use the latest version of the KACE Media Manager on managed devices. For more information about the Dashboard, see Using the Dashboard.

On the left navigation pane, click Library, then click Library Overview to display the Library Overview page.
Under Source Media, select Choose Action > Download Media Manager to display the Media Manager page.
Click Download for Windows.
The File Download window appears.
Click Run or Save to download the installation file to the device, then double-click the file to start the installation.
The Welcome window appears.
Run the Media Manager from Start > All Programs > Quest > KACE Media Manager.

About the Media Manager

About the Media Manager

The KACE Media Manager is an utility that allows you to build the KACE Boot Environment (KBE), and to upload OS-related files to the appliance.

The Media Manager includes the following pages. You can select each page by clicking the appropriate button in the left pane.

Create KBE page

This page contains several tabs, each containing a group of settings that you can use to create a KBE.






The name of the KBE. This value is automatically generated, but you can change it, if required.


Windows only. The OS architecture of the KBE. Select the 32-bit or 64-bit architecture, as needed.


The language of the KBE.

Upload KBE

Click to upload the KBE to the appliance.

Upload Custom ISO

Click to upload the Custom ISO to the appliance.

Upload Custom WIM

Click to upload the Custom WIM to the appliance.

Server Configuration

Use DHCP to find SDA

Allows the Media Manager to use its DHCP server to locate the appliance.

Use the SDA static IP Address

If the network where the appliance is located prevents it from being located through DHCP, use this option to specify the static IP address of the appliance. Boot environments created using this option will not work in an RSA (Remote Site Appliance).

Use the RSA static IP Address

Select this option to specify the static IP address of the RSA to create boot environments for an RSA.

Device Configuration

Find Device IP Address by DHCP

Allows you to locate the target device (that is booting into the KBE) through DHCP. This is the default setting, however, it only works when the target device uses DHCP.

Assign a static IP Address

The static IP address of the target device. Both the appliance and the target device must use either a static IP address or DHCP. You cannot assign a static IP address to a device and configure the appliance to use DHCP. If you select this option, you can only boot one device at a time.

Set a range of static IP Address

Use this option to specify a range of static IP devices. It allows you to boot multiple devices at the same time. If you select this option, when the boot environment starts up, they can choose which address to assign to each device.

Advanced Options

Scratch Space in Mb

Choose the size of the scratch space on the target device. 64 MB is the default value. If you need more space, for example, if you add more drivers or apps, increase this value, to 128, 256, or 512 MB, as needed.

Add ADSI Drivers

Adds Active Directory Service Interfaces (ADSI) drivers. You can select this option, for example, if you want to query Active Directory while the target device boots.

Add ODBC Drivers

Adds ODBC (Open Database Connectivity) drivers. Select this option if you want the target device to establish a database connection.

DCCTK/Command Configure

Indicates if Dell Client Configuration Toolkit, also known as Command Configure, is installed. This tool allows you to manipulate Dell BIOSes If it is installed, it is added to the KBE and can be used to issue commands to configure the device BIOS, such as changing the BIOS password, or change the boot order.


Allows the KBE to create Unified Extensible Firmware Interface compliant device. This option is only supported on 64-bit systems.

Sync KBE time with server

Synchronizes the KBE system time with the time set on the appliance.

Set KBE Time Zone

Sets the KBE time zone. If this option is cleared (default setting), the KBE time zone is set to PST (Pacific Standard Time). If you select it, the KBE uses the time zone of the system running the Media Manager, but you can choose a different time zone, as required.

Add files to KBE

Allows you to add custom files to the KBE. For example, you can add portable applications to the KBE, such as anti-virus scanner.

Launch UltraVNC

Select this option if you want to launch UltraVNC on target devices. This open source tool enables the target device to access another computer remotely over a network connection.

KACE Deployment Menu

Select this option if you want to display the KACE Deployment Menu when the target device boots, or clear it, if you do not the menu to appear.

Run Driver Feed Advisor

Specifies the path to the driver feed for the target device model.

Add Enhanced Storage

Allows you to add Enhanced Storage to target devices. This feature allows Windows to discover additional storage functionality and to manage the storage devices on target systems. For more information about Enhanced Storage, see your Windows documentation.

ISO size restriction override

If your organization does not have ISO file size restrictions in place, you can use this option to create larger ISO images.

Enable SMB v.1

Use this option if you want the target device to use this older version of the SMB protocol.

Change KBE Background

Apply a custom image to the KBE background screen to replace the default Quest background.

Driver Options

Inject drivers from the SDA

Adds the latest downloaded drivers to the KBE. This is the default setting for new KBEs.

Inject drivers from a local directory

Adds drivers from the local machine to the KBE. Click Browse to specify the directory.

Font Support

Select the fonts that you want to install, as required.

DOS Commands

Type the commands that you want to run after starting the KBE.

Remember DOS Command

Select if you want these commands to run each time the KBE starts.

Upload Source Media page

This page allows you to specify and upload source media files to the appliance.



Source Media Name

The name of the source media that you want to upload to the appliance.

Source Media Type

Allows you to either automatically detect the OS of the selected source media (available for most operating systems), or select one from the list, as needed.

Source Media Path

The path to the ISO file.

Upload Source Media

Click to upload the source media to the appliance.

Upload USMT page

This page allows you to specify and upload USMT (User State Migration tool) files to the appliance.




The path displayed reflects your setting of the WAIK or WADK Path on the General Settings page.

Upload USMT

Click to upload the USMT (User State Migration Tool) to the appliance.

General Settings page

This page allows you to specify general settings that the Media Manager needs to access the appliance. This is the initial page you see when you run the Media Manager for the first time.




SDA Settings

SDA Hostname

The IP address of the system where the appliance is running.

SDA IP Address

The IP address segments of the system where the appliance is running.

Samba Share Password

The password of the Samba share on the appliance. The Samba share is used for storing and backing up files. This password must match the password that you entered in the SDA Samba Share Password field on the General Settings page.

Remember Password

Select if you want to remember the Samba share password.

Test SDA Connection

Click to test the connection to the appliance, and to verify the Samba share password. If a connection fails, "Connection failed" appears in read. Similarly, "Connection successful" in green is displayed when the connection is successful.

Other Settings


Windows only. The path to the Windows Assessment and Deployment Kit (WADK) or Windows Automated Installation Kit (WAIK) files that you want to upload.


The theme of the Media Manager: Dark or Light.

DISM Log Level

Specifies the maximum output level shown in the DISM (Deployment Image Servicing and Management) logs. The default log level is 3. The following logging levels are available:

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