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KACE Systems Deployment Appliance 8.2 Common Documents - Administrator Guide

About the KACE Systems Deployment Appliance Getting started Using the Dashboard Configuring the appliance Setting up user accounts and user authentication Configuring security settings Preparing for deployment Managing device inventory Using labels Creating a Windows or Linux Boot Environment Managing drivers Capturing images Capturing user states Creating scripted installations Creating a task sequence Automating deployments Performing manual deployments Managing custom deployments Managing offline deployments Imaging Mac devices About the Remote Site Appliance Importing and exporting appliance components Managing disk space Troubleshooting appliance issues Updating appliance software Glossary About us Legal notices

Troubleshooting the Boot Manager

Troubleshooting the Boot Manager

Test whether a target device can network boot
Set the Boot Manager timeout
Select the local hard disk boot method

You can change the Boot Manager interface for devices that do not support the integrated graphics required to load the KBE and configure how long the Boot Manager displays on target devices. You can also set the duration that the appliance waits for the DHCP server to respond, and test device network connectivity.

Test whether a target device can network boot

Test whether a target device can network boot

If the Network Interface Card (NIC) on the target device supports network booting, you can test whether a target device can boot from the appliance.

1.
Set the BIOS on the target device to boot from the network.
2.
Restart the target device.
The target device searches for the network boot server.
3.
From the Boot Manager, select the architecture for the KBE that supports the device's hardware.
The target device boots from the KBE.

The target device successfully boots.

Set the Boot Manager timeout

Set the Boot Manager timeout

When you network boot a device in to the KACE Boot Environment (KBE), you can specify how long the Boot Manager displays on a target device.

Typically, in a test environment where you are setting up and troubleshooting devices, you can increase the timeout. In a production environment; however, decreasing the timeout to a few seconds should discourage users from attempting to interrupt the boot sequence.

1.
On the left navigation pane, click Settings to display the Control Panel, then click General Settings to display the General Settings page.
2.
Under PXE Options, in Boot Manager Timeout, enter the duration in seconds.
The default value is 15 seconds. You can increase the timeout up to 15 minutes or 900 seconds; an increased timeout period might cause users to interrupt the boot sequence.
3.
Click Save.

The Boot Manager timeout for all PXE boots from the appliance is changed.

Select the local hard disk boot method

Select the local hard disk boot method

When you boot a device from the hard drive, you can specify how you want the device to boot.

 

Both local and chain boot methods are available, but the chain boot method is recommended.

1.
On the left navigation pane, click Settings to display the Control Panel, then click General Settings to display the General Settings page.
2.
Under PXE Options, click Local Hard Disk Boot Method (BIOS), and select the boot method for BIOS devices.
◦
Chain Boot: Select this option if you want to use iPXE to chain-boot the device to its hard drive.
◦
Local Boot: Select this option if you want to use built-in iPXE commands to do a boot from the hard drive.
3.
Also under PXE Options, click Local Hard Disk Boot Method (UEFI), and select the boot method for UEFI devices.
◦
Chain Boot: Select this option if you want to run a UEFI script to load the Windows UEFI boot manager.
◦
Local Boot: Select this option if you want to use built-in iPXE commands to do a boot from the hard drive.
4.
Click Save.
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