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KACE Systems Deployment Appliance 8.0 Common Documents - Administrator Guide

About the KACE Systems Deployment Appliance Getting started Using the Dashboard Configuring the appliance Setting up user accounts and user authentication Configuring security settings Preparing for deployment Managing device inventory Using labels Creating a Windows or Linux Boot Environment Managing drivers Capturing images Capturing user states Creating scripted installations Creating a task sequence Automating deployments Performing manual deployments Managing custom deployments Imaging Mac devices About the Remote Site Appliance Importing and exporting appliance components Managing disk space Troubleshooting appliance issues Updating appliance software Glossary About us Legal notices

Recovering devices

Recovering devices

The KBE Main Menu, which loads on target devices after you network boot a device in to the appliance, provides a Recovery menu option. You can modify or replace files, and edit the registry to boot unresponsive devices.

Recover corrupted devices

Recover corrupted devices

You can restore corrupted devices or devices that cannot boot from its hard drive.

1.
From the KBE Main Menu on the target device, click Recovery.
3.
Click Back to Main Menu to exit the tool.

Downloading the appliance log files

Downloading the appliance log files

You can download log files directly from the Administrator Console, which can be useful during troubleshooting.

Download all appliance log files

Download all appliance log files

You can download all of the appliance log files to track and review what is happening on the appliance to help identify any problems that might occur.

1.
On the left navigation pane, click Settings to expand the section, then click Appliance Logs to display the Appliance Logs page.
2.
Scroll to the bottom of the page and click Download All Logs to display the Appliance Logs page.
3.
Click OK.
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