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KACE Systems Deployment Appliance 8.0 Common Documents - Administrator Guide

About the KACE Systems Deployment Appliance Getting started Using the Dashboard Configuring the appliance Setting up user accounts and user authentication Configuring security settings Preparing for deployment Managing device inventory Using labels Creating a Windows or Linux Boot Environment Managing drivers Capturing images Capturing user states Creating scripted installations Creating a task sequence Automating deployments Performing manual deployments Managing custom deployments Imaging Mac devices About the Remote Site Appliance Importing and exporting appliance components Managing disk space Troubleshooting appliance issues Updating appliance software Glossary About us Legal notices

Add drivers as a post-installation task

Add drivers as a post-installation task

You can create a .zip file for drivers, then upload the .zip file to the appliance as a post-installation task.

Adding drivers as a post-installation task is useful when Dell device-specific drivers are not in the Driver Feed, to add non-Dell drivers, and to add drivers that do not get installed as part of the operating system during a scripted installation.

1.
On the left navigation pane, click Library to expand the section, then click Post-installation Tasks to display the Post-installation Tasks page.
2.
On the list page that appears, select Choose Action > Add Application.
3.
In Name, enter a logical name to identify the task, such as Install Dell E6410 Chipset Drivers.
4.
Select a Runtime Environment. See About runtime environments.
5.
Next to Upload file, click Browse to select the appropriate file.
6.
Select the Reboot Required check box to reboot the appliance and run the next task in the sequence.
7.
In Notes, add a note to identify the task.
8.
Click Save.

View list of missing drivers

View list of missing drivers

After a device network boots in to the KACE Boot Environment (KBE), the appliance automatically records the device’s hardware inventory details. The Driver Compatibility Report lists the drivers that the device requires against the drivers available on the Source Media.

2.
On the left navigation bar, click Devices to display the Device Inventory page.
4.
Under Driver Compatibility Report, select the operating system, then click Show Compatibility.

Managing network drivers

Managing network drivers

You can manually download drivers to the drivers share directory, which is organized in to subdirectories. You can store any type of drivers to the drivers directory, but Quest KACE recommends storing only the network drivers to this directory.

There are two boot environment folders in the drivers share directory and a folder for each supported operating system. Each KBE and operating system type requires its own driver version.

The drivers share directory has the following directory structure:

You can create subdirectories under the KBE folders to organize the newly added drivers.

Best practices for adding drivers

The appliance does not install .exe or .msi files. Extract the files, then add the drivers to the folder.

Download network and storage drivers

Download network and storage drivers

You can go the Quest KACE Support site to download the network and mass storage drivers required to build the KACE Boot Environment (KBE).

1.
Move any drivers that are currently stored in the drivers share directory to a different location.
The extraction process creates a KBE_driver_pack directory, which contains the kbe_windows_x86 and the kbe_windows_x64 directories. The kbe_windows_x86 and kbe_windows_x64 directories each contain a dell-winpe-a0x and kace directory.
3.
Access the drivers share directory of your appliance from the UNC path \\<appliance>\drivers where <appliance> is either the appliance IP address or the DNS name.
4.
Copy the contents from the KBE_driver_pack/kbe_windows_x86 directory in to the corresponding kbe_windows_x86 directory on the appliance. Also, copy the contents of the KBE_driver_pack/kbe_windows_x64 directory in to the corresponding kbe_windows_x64 directory on the appliance.
There might be dependent files that the .inf file requires to load the drivers, or you can add drivers that are not in the driver package. Quest KACE recommends placing all files in the same directory as the .inf, .sys, and .cat files.
6.
On the left navigation pane, click Library to expand the section, then click Drivers to display the Drivers page.
7.
Select Choose Action > Add Drivers, and re-cache the directory to which you added drivers.
The driver re-cache scans only the drivers share directory. The drivers_postinstall directory does not require re-caching.
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