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KACE Systems Deployment Appliance 8.0 Common Documents - Administrator Guide

About the KACE Systems Deployment Appliance Getting started Using the Dashboard Configuring the appliance Setting up user accounts and user authentication Configuring security settings Preparing for deployment Managing device inventory Using labels Creating a Windows or Linux Boot Environment Managing drivers Capturing images Capturing user states Creating scripted installations Creating a task sequence Automating deployments Performing manual deployments Managing custom deployments Imaging Mac devices About the Remote Site Appliance Importing and exporting appliance components Managing disk space Troubleshooting appliance issues Updating appliance software Glossary About us Legal notices

Managing drivers

You can manage the network and mass storage drivers required to build the KACE Boot Environment from the drivers share directory. You can manage the drivers that the operating system requires by enabling the Driver Feed, which downloads and installs Dell drivers to the driver_postinstall directory.

The appliance driver library is a network share that stores the drivers that the appliance and Remote Site Appliance deployments use. The appliance automatically installs the drivers as part of the deployment, and enables uploading drivers for peripherals and hardware that are not included in the Source Media or the KACE Boot Environment (KBE). The appliance hosts Samba shares, and provides three directories to help you manage drivers.

Ensure that you set the appliance Samba Share Password on the General Settings page.

About adding drivers to the drivers_postinstall directory

You can create the folders to organize the drivers under the drivers_postinstall directory using the Manufacturer name\OS Name\Model name folder structure.

About adding drivers to the drivers directory

Drivers that are included in a single .exe or .msi file require extracting the files before adding the drivers to the folder.

About adding drivers to the restore directory

NOTE: The Package Management Export feature creates packages for larger driver files that you can import from the restore directory to the appropriate drivers share directory to make the drivers available to the appliance.

Add drivers to system images

Add drivers to system images

Enabling the Driver Feed for sysprepped system images captured from the KACE Systems Deployment Appliance and the Remote Site Appliance (RSA) adds the drivers automatically when you deploy the image. You can also install missing drivers on the device where you captured the image, re-capture the image, then upload the image to the appliance.

Use the Microsoft Sysprep tool to generalize the image to resolve duplicate device names and duplicate security identifiers (SIDs). For more information on the best practices for capturing images, go to https://support.quest.com/kb/121734.

For sysprepped system images captured from an RSA, the corresponding drivers should be available on the KACE Systems Deployment Appliance and synchronized from the KACE Systems Deployment Appliance to the RSA.

For Windows K-Images and WIM images, the Sysprepped field on the System Image Detail page indicates if an image is sysprepped.

1.
On the left navigation bar, click Deployments, then click System Images to display the Systems Images page.
2.
Select the image to display the System Image Detail page.
3.
Under Deploy options, select the Use driver feed (only with Sysprepped images) check box.
4.
Optional: Click Duplicate to copy the image and edit it, as needed.
5.
Click Save.

Adding drivers to scripted installation deployments

Adding drivers to scripted installation deployments

You can enable the Driver Feed to update the appliance with the latest Dell device-specific driver packages automatically. When this feature is enabled, any older driver versions that are detected are deleted from the appliance, and replaced with their latest versions. You can also get the drivers from a manufacturer's website or from a different resource, and add the drivers manually to a scripted installation deployment.

During a scripted installation deployment, the appliance automatically pulls all of the drivers from the drivers directory in to the scripted installation. When device drivers or other drivers are in the drivers directory, the scripted installation might fail.

Enable Dell Driver Feed to automate driver updates

Enable Dell Driver Feed to automate driver updates

When you enable the Driver Feed, the appliance performs nightly checks for the latest Dell device-specific drivers. If there is a newer version, the feed updates the database and displays the available drivers on the Dell Driver Feed page.

You can enable the Dell Driver Feed for images captured from the appliance and images captured from a Remote Site Appliance (RSA).

1.
On the left navigation bar, click Library to expand the section, then click Dell Driver Feed.
2.
Select Choose Action > Manage Dell Driver Feed Settings to display the Dell Driver Feed Settings page.
3.
Select the Enable Dell Driver Feed check box and click Save.
4.
Optional. If you want to download updated drivers as they become available, select Automatically Download Updated Drivers. To disable this option, clear the check box.
5.
Click Check for Updates.
6.
Click Save.

The Dell Driver Feed Status displays Checking for Updates. You can view the list of available driver packages on the Dell Driver Feed page, and download and install packages to the appliance. You can also subscribe to an email notification for driver feed activity. For more information, see Configure email notifications.

NOTE: The Dashboard enables you to install the Dell Driver Feed widgets that show which drivers are new, updated drivers, and drivers that have been updated based on what is installed.
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