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KACE Systems Deployment Appliance 7.0 Common Documents - Administrator Guide

About the KACE Systems Deployment Appliance Getting started Using the Dashboard Configuring the KACE SDA Setting up user accounts and user authentication Configuring security settings Preparing for deployment Managing device inventory Using labels Creating a Windows or Linux Boot Environment Managing drivers Capturing images Capturing user states Creating scripted installations Creating a task sequence Automating deployments Performing manual deployments Managing custom deployments Imaging Mac devices About the Remote Site Appliance Importing and exporting appliance components Managing disk space Troubleshooting appliance issues Updating appliance software Glossary About us Legal notices

Share basic appliance data usage

Share basic appliance data usage

You can configure the appliance to share summary appliance usage or only basic appliance usage data with Quest.

1.
On the left navigation pane, click Settings to display the Control Panel, then click General Settings to display the General Settings page.
2.
Under Share With Quest, clear the first check box: Share summary usage data about hardware, software, and the appliance with Quest.
Clearing the first check box automatically disables the second check box: Share detailed usage data and crash reports (required for ITNinja community features).
3.
Click Save.
Server fields: MAC Address, Company Name, Serial Number, Model, and Network Addresses (External Customer), and Network Addresses (Internal Customers).
Licensing: Product Version, Enabled Modules, Node Counts, and License Key.

Share detailed usage data

Share detailed usage data

Sharing detailed appliance data usage helps Quest to understand how products work in your environment, provides more information to the Support team for troubleshooting issues, and helps with product enhancements.

Integration with the ITNinja community requires access to all levels of data.

1.
On the left navigation pane, click Settings to display the Control Panel, then click General Settings to display the General Settings page.
2.
Under Share With Quest, select the first two check boxes: Share summary usage data about the hardware, software, and the appliance with Quest and Share detailed data and crash reports (required for ITNinja community features).
3.
Click Save.

Linking Quest KACE appliances

Linking Quest KACE appliances

If you have multiple Quest KACE appliances, you can link them. Appliance linking enables you to log in to one appliance and access all linked appliances from the drop-down list in the top-right corner of the Administrator Console, without having to log in to each appliance separately.

You must enable linking on each K-Series appliance, and configure the link connections on each appliance, such as Names and Keys. If the appliance that you are adding is SSL enabled, use SSL to establish a successful connection.

Linking the Remote Site Appliance (RSA) establishes the RSA as an extension of the appliance, which enables you to synchronize the components you want to use at the remote site. You can network boot, perform system image and scripted installation deployments, and migrate users profiles to devices at remote sites.

You cannot transfer resources or components among linked appliances. See Importing and exporting appliance components.

Enable appliance linking

Enable appliance linking

You can enable linking to log in to one appliance and access multiple linked KACE SMA (Systems Management Appliance), KACE SDA, or remote (RSA) appliances from one Administrator Console as long as the administrator user account for each appliance has the same password.

1.
On the left navigation pane, click Settings to display the Control Panel, then click KACE Linking to display the KACE Linking page.
2.
Select the Enable KACE Linking check box to display the connection settings.
3.
In Host Name, enter a unique, logical name to identify this KACE SDA or remote (RSA) appliance. This name appears in the drop-down list in the top-right corner of the page next to the login information when appliances are linked.
4.
In Remote Login Expiration, enter the number of minutes to keep the link open. When this time period expires, provide login credentials when switching to a linked appliance. The default is 120 minutes.
5.
In Request Timeout, enter the number of seconds that this appliance waits for the linked appliance to respond to a linking request. The default is 10 seconds.
6.
Click Save.
The KACE Linking Key Fingerprint and KACE Linking Key (this server) appear.
7.
Copy the text in the Host Name field and the KACE Linking Key (this server) fields and paste it in a central location, such as a Notepad file.
TIP: To copy the linking key, simply click the contents of the KACE Linking Key (this server). A message briefly appears at the bottom of the field, indicating that the text is successfully copied.
The text that you paste in Notepad is the text that you copy and paste in the Names and Keys from one appliance to the other linked appliances.

When linking is enabled on all appliances, add the Names and Keys to the appliances. See Add Names and Keys to appliances.

NOTE: Each KACE SMA comes with a default organization (named Default). If your KACE SDA is linked with the Default organization on a KACE SMA, and the organization name changes, you must provide the new organization name:
1.
On the left navigation pane, click Settings > Control Panel > Linked Appliances.
2.
On the Linked Appliances page that appears, click the name or IP address of the linked KACE SMA.
3.
On the Edit Linked Appliance Detail page that appears, in the Default ORG Name field, type the organization name, and click Save.
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