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KACE Systems Deployment Appliance 7.0 Common Documents - Administrator Guide

Table of Contents

About the KACE Systems Deployment Appliance Getting started

Tasks for getting started using the KACE SDA About the KACE SDA components Log in to the Administrator Console Filter lists and search for information Access product documentation Configure the language settings Change a default theme for the appliance

Using the Dashboard

Customize the Dashboard

Configuring the KACE SDA

Configure the initial network settings Modify the initial network settings Changing the default passwords

Use the Command Line Console to reset the Administrator's password Change the Samba share password Set the VNC® password Enable Boot Manager authentication

Configuring the appliance date and time settings

Configure the date and time

Enabling link aggregation

Create an aggregate link

Configuring the data sharing preferences

Share basic appliance data usage Share detailed usage data

Linking Quest KACE appliances

Enable appliance linking Add Names and Keys to appliances Disable linked appliances

Migrating appliances

Migrate appliance data

Setting up user accounts and user authentication

Add or edit local administrator accounts Configure an LDAP server for user authentication Test the LDAP server Delete user accounts

Configuring security settings

Enable SNMP monitoring Enable SSL using an existing certificate Generate private key for new SSL certificate Disable SSL Enable database access Enable SSH Root Login (KACE Support) Prevent brute-force login attacks

Preparing for deployment

Set up the deployment environment Enable the on-board DHCP server Configure the offboard DHCP server Download and install the KACE SDA Media Manager

About the Media Manager

Download and install Windows ADK Upload OS installation or source files View source media details View or update source media metadata Choosing the type of deployment Supported images types

Managing device inventory

Configure and run a network scan Add network inventory to the appliance Scan active and non-active devices on the network Add devices manually Join devices to a domain Issue a Wake-on-LAN request Deploy to devices in the KACE SMA inventory View device details from a network scan Apply a KUID to the KACE SMA Agent Collect the computer name Apply the computer name Delete devices from Device Inventory Delete devices from Network Inventory Unregister devices About the device action icons Run an action on devices Access remote devices using a VNC session

Create and apply labels Remove components from a label Delete a label from the appliance View the components assigned to a label

Creating a Windows or Linux Boot Environment

Create a Windows boot environment Create a Linux boot Environment Update Windows drivers Set new KBE as default for the appliance Best practices: Create a KACE Boot Environment (KBE) for Windows

Managing drivers

Add drivers to system images Adding drivers to scripted installation deployments

Enable Driver Feed to automate driver updates Install driver packages to the appliance Disable Driver Feed Create folders to add device-specific drivers Generate KACE SDA package to import large driver files Import driver packages to the appliance Understanding KACE Boot Environment drivers Add network and storage drivers manually Re-cache the network and storage driver directory Add drivers as a post-installation task View list of missing drivers

Managing network drivers

Download network and storage drivers Import driver packages Display device compatibility View driver compatibility details Export drivers Re-cache drivers

Managing operating system drivers

Enable Driver Feed for scripted installations Enable Driver Feed for system images Disable Driver Feed Download operating system driver packages Add drivers to OS as a post-installation task

Capturing images

Preparing for capture Capture system images Create a single partition Format C drive as NTFS Create a UEFI partition Apply a UEFI partition Capture native WIM images Edit a system image Import WIM images Best practices for creating Windows system images

Capturing user states

Upload USMT software from the appliance Upload USMT software from Media Manager Create USMT Scan Template Scan user states Scan user states offline Deploy user states to target devices automatically Deploy user states to target devices manually

Creating scripted installations

Create a scripted installation Create a configuration file Registration Data settings Administrator Account settings General settings Network settings Windows Components setting Modify a scripted installation to change the source media Modify scripted installation configuration file Install Vista MBR Install XP 2003 MBR

Creating a task sequence

Add Application Add BAT Script Add Custom HAL Replacement Add DiskPart Script

Common DiskPart command-line options

Adding Managed Installation tasks

Link appliances View and import Managed Installations Edit Managed Installation task

Add Naming Rule Add PowerShell Script Add Service Pack Add Shell Script Add KACE SMA Agent Installer Add Windows Script

Working with task groups

About uploading files About runtime environments Set task error handling option Assign tasks to system deployment Assign tasks to scripted installation deployment Assign tasks to custom deployment Edit deployment tasks

Automating deployments

Create a boot action Run deployment on next network boot Modify a boot action Set default boot action Configure new WIM images to stream directly from or to the server Specify deployment options Schedule a deployment Delete a boot action Create a multicast WIM image deployment Edit the default multicast settings View automated deployments in progress View completed automated deployments Edit failed tasks View the automated deployment image details

Performing manual deployments

Install a boot environment to a USB device Copy an image to a USB flash device Create a USB device driver directory Add drivers to USB images Download the boot environment as bootable ISO Network boot a target device Deploy the image manually View the manual deployments in progress View the completed manual deployments

Managing custom deployments

Create or modify a custom deployment

Imaging Mac devices

Download the Media Manager for Mac OS X Create a NetBoot environment image Enable the NetBoot server Customize the image before capture Capture a Mac OS X image Customize image before deployment Create a single HFS plus partition Apply the Mac OS X ByHost preferences Collect the Mac OS X computer name Apply the Mac OS X computer name Change the Mac OS X computer name Join device to an Active Directory Domain Perform a unicast Mac OS X image deployment Environment variables for any script Performing multicast Mac OS X image deployments Create a multicast DMG image deployment View the Mac OS X multicast deployment progress View the Mac OS X multicast deployment log files

About the Remote Site Appliance

Remote Site Appliance setup requirements Install the RSA on a VMware or Hyper-V host Configure the RSA network settings Link the KACE SDA to an RSA Set default KBE for the RSA Add and sync the RSA to the appliance

Importing and exporting appliance components

Schedule the export of components Use Off-Board Package Transfer Upload packages for import Import appliance components Package components to export Package file names

Managing disk space

Verify available disk space Delete images not associated with devices Delete images associated with devices Delete unassigned scripted installations Delete unassigned boot environments Delete source media Delete unassigned pre-installation tasks Delete unassigned post-installation tasks Enabling offboard storage Add a virtual disk for offboard storage Revert offboard data to onboard storage Configure an off-board storage device Best practices for using external storage

Troubleshooting appliance issues

Test device connections on the network Enable a tether to Quest KACE Technical Support Open a support ticket Troubleshooting the Boot Manager

Test whether a target device can network boot Change the Boot Manager interface Set the Boot Manager timeout Select the local hard disk boot method Change the network delay time

Recovering devices

Recover corrupted devices Downloading the KACE SDA log files

Download all appliance log files View the appliance log files Appliance log types and descriptions

Shutting down and rebooting the appliance

Power off the appliance Reboot the appliance

Best practices for backing up KACE SDA data

Updating appliance software

View the appliance version Check for and apply automatic updates Update the appliance manually

A B C D H I G K L M N O P R S T U V W

Technical support resources

Troubleshooting the Boot Manager

Troubleshooting the Boot Manager

Test whether a target device can network boot

Change the Boot Manager interface

Set the Boot Manager timeout

Select the local hard disk boot method

Change the network delay time

You can change the Boot Manager interface for devices that do not support the integrated graphics required to load the KBE and configure how long the Boot Manager displays on target devices. You can also set the duration that the appliance waits for the DHCP server to respond, and test device network connectivity.

Test whether a target device can network boot

Test whether a target device can network boot

If the Network Interface Card (NIC) on the target device supports network booting, you can test whether a target device can boot from the KACE SDA.

1.

Set the BIOS on the target device to boot from the network.

2.

Restart the target device.

The target device searches for the network boot server.

3.

From the Boot Manager, select the architecture for the KBE that supports the device's hardware.

The target device boots from the KBE.

NOTE: If the Boot Manager does not load, select a different interface type. See Change the Boot Manager interface.

The target device successfully boots.

Change the Boot Manager interface

Change the Boot Manager interface

The Boot Manager displays immediately after you network boot devices to select the architecture for the KACE Boot Environment (KBE) that supports the device's hardware. You can select a menu or text interface for the Boot Manager.

1.

On the left navigation pane, click Settings to display the Control Panel, then click General Settings to display the General Settings page.

2.

In the Boot Manager Style drop-down list, select the appropriate option:

◦

Graphical Menu: This menu supports using arrow keys.

◦

Text Menu: This menu supports older devices that have NICs that do not support integrated graphics, but allows using arrow keys.

◦

Basic: This menu does not support using arrow keys to select menu options. Enter the letter combination corresponding to the boot environment that you need.

3.

Click Save.

The Boot Manager interface is changed for all devices that boots in to the appliance.

Set the Boot Manager timeout

Set the Boot Manager timeout

When you network boot a device in to the KACE Boot Environment (KBE), you can specify how long the Boot Manager displays on a target device.

Typically, in a test environment where you are setting up and troubleshooting devices, you can increase the timeout. In a production environment; however, decreasing the timeout to a few seconds should discourage users from attempting to interrupt the boot sequence.

1.

On the left navigation pane, click Settings to display the Control Panel, then click General Settings to display the General Settings page.

2.

In Boot Manager Timeout, enter the duration in seconds.

The default value is 15 seconds. You can increase the timeout up to 15 minutes or 900 seconds; an increased timeout period might cause users to interrupt the boot sequence.

3.

Click Save.

The Boot Manager timeout for all PXE boots from the appliance is changed.

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