Chat now with support
Chat with Support

KACE Systems Deployment Appliance 7.0 Common Documents - Administrator Guide

About the KACE Systems Deployment Appliance Getting started Using the Dashboard Configuring the KACE SDA Setting up user accounts and user authentication Configuring security settings Preparing for deployment Managing device inventory Using labels Creating a Windows or Linux Boot Environment Managing drivers Capturing images Capturing user states Creating scripted installations Creating a task sequence Automating deployments Performing manual deployments Managing custom deployments Imaging Mac devices About the Remote Site Appliance Importing and exporting appliance components Managing disk space Troubleshooting appliance issues Updating appliance software Glossary About us Legal notices

Troubleshooting the Boot Manager

Troubleshooting the Boot Manager

Test whether a target device can network boot
Change the Boot Manager interface
Set the Boot Manager timeout
Select the local hard disk boot method
Change the network delay time

You can change the Boot Manager interface for devices that do not support the integrated graphics required to load the KBE and configure how long the Boot Manager displays on target devices. You can also set the duration that the appliance waits for the DHCP server to respond, and test device network connectivity.

Test whether a target device can network boot

Test whether a target device can network boot

If the Network Interface Card (NIC) on the target device supports network booting, you can test whether a target device can boot from the KACE SDA.

1.
Set the BIOS on the target device to boot from the network.
2.
Restart the target device.
The target device searches for the network boot server.
3.
From the Boot Manager, select the architecture for the KBE that supports the device's hardware.
The target device boots from the KBE.
* 
NOTE: If the Boot Manager does not load, select a different interface type. See Change the Boot Manager interface.

The target device successfully boots.

Change the Boot Manager interface

Change the Boot Manager interface

The Boot Manager displays immediately after you network boot devices to select the architecture for the KACE Boot Environment (KBE) that supports the device's hardware. You can select a menu or text interface for the Boot Manager.

1.
On the left navigation pane, click Settings to display the Control Panel, then click General Settings to display the General Settings page.
2.
In the Boot Manager Style drop-down list, select the appropriate option:
◦
Graphical Menu: This menu supports using arrow keys.
◦
Text Menu: This menu supports older devices that have NICs that do not support integrated graphics, but allows using arrow keys.
◦
Basic: This menu does not support using arrow keys to select menu options. Enter the letter combination corresponding to the boot environment that you need.
3.
Click Save.

The Boot Manager interface is changed for all devices that boots in to the appliance.

Set the Boot Manager timeout

Set the Boot Manager timeout

When you network boot a device in to the KACE Boot Environment (KBE), you can specify how long the Boot Manager displays on a target device.

Typically, in a test environment where you are setting up and troubleshooting devices, you can increase the timeout. In a production environment; however, decreasing the timeout to a few seconds should discourage users from attempting to interrupt the boot sequence.

1.
On the left navigation pane, click Settings to display the Control Panel, then click General Settings to display the General Settings page.
2.
In Boot Manager Timeout, enter the duration in seconds.
The default value is 15 seconds. You can increase the timeout up to 15 minutes or 900 seconds; an increased timeout period might cause users to interrupt the boot sequence.
3.
Click Save.

The Boot Manager timeout for all PXE boots from the appliance is changed.

Related Documents