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KACE Systems Deployment Appliance 4.1 - Release Notes

Installation instructions

Installation instructions

Prepare for the update
Update the appliance using an advertised update
Upload and apply an update manually

You can update the appliance using an advertised update or by manually uploading an update file.

Prepare for the update

Prepare for the update

Before you update the K2000 appliance, verify that your appliance meets the following requirements:
•
Current version: The minimum version required for installing K2000 4.1 is 4.0.695 (version 4.0). To check the version number of your appliance, log in to the K2000, then click About K2000 at the bottom left of the window. If your appliance is running an earlier version, you must update to the listed version before proceeding with the 4.1 installation.
•
Disk space: The K2000 appliance must have more than 20 percent free disk space available. On physical appliances, this disk space must be on the appliance's main drive.
* 
IMPORTANT: In order to provide customers with more flexibility, the virtual KACE Systems Deployment Appliance (VK2000) and the virtual RSA software in this version (4.1) has been configured with 500 GB and 1 TB of disk space. Note that a virtual K2000 appliance or RSA initially configured with the 1 TB disk space will not change after upgrading from version 4.0 to version 4.1. To reduce the size of the disk space, you can choose to install a new 4.1 virtual K2000 appliance or RSA. For more information about system requirements, see the Technical Specifications for Virtual Appliances.

Additional recommendations:

•
Allow plenty of time: If you have a large database, more than 150 MB in size, the update process can take several hours.
•
Back up before you start: Export all items on your K2000 appliance using the instructions provided in the following Knowledge Base articles:
◦
K2000 Backup Best Practices
◦
How to back up a K2000 appliance
•
Enable SSH: Enable SSH in the Security Settings section of the K2000 Administrator Console.
•
Reboot the K2000 server: On the Appliance Maintenance Settings page, reboot the K2000 server prior to updating.

Update the appliance using an advertised update

Update the appliance using an advertised update

You can update the appliance using an update that is advertised on the appliance Dashboard page or on the Appliance Maintenance page of the Administrator Console.

* 
CAUTION: Never manually reboot the appliance during an update.
1.
Export all items on your K2000 appliance using the instructions provided in the following Knowledge Base articles:
◦
K2000 Backup Best Practices
◦
How to back up a K2000 appliance
2.
On the left navigation bar, click Settings to expand the menu, then click Appliance Maintenance, to display the Appliance Maintenance page. Scroll to the bottom of the page and click Reboot. Click Yes in the Confirmation dialog to restart the server.
3.
On the left navigation bar, click Settings to expand the menu, then click Appliance Maintenance to display the Appliance Maintenance page.
4.
Click Apply Update to initiate the upgrade process.
The time required to update the appliance varies depending on the content present on the K2000, do not manually hard shut down the appliance. Also, the appliance reboots automatically (potentially several times) during the upgrade process until it is complete.
5.
Click Check for Server updates.
The appliance reboots automatically when the upgrade is complete.

Upload and apply an update manually

Upload and apply an update manually

If you have an update file from Quest KACE, you can upload that file manually to update the appliance.

* 
CAUTION: Never manually reboot the appliance during an update.
1.
Export all items on your K2000 appliance using the instructions provided in the following Knowledge Base articles:
◦
K2000 Backup Best Practices
◦
How to back up a K2000 appliance
2.
Using your customer login credentials, log in to the Quest website at https://support.quest.com/kace-systems-deployment-appliance/download-new-releases, download the K2000 Server 4.1 Update, and save the file locally.
3.
Log in to the Administrator Console.
4.
On the left navigation bar, click Settings to expand the section, then click Appliance Maintenance to display the Appliance Maintenance page.
5.
Under K2000 Appliance Updates > Manual Updates, click Browse to select the update file, then click Open.
6.
Click Update Server.
The time required to update the appliance varies depending on the content present on the K2000, do not manually hard shut down the appliance. Also, the appliance reboots automatically (potentially several times) during the upgrade process until it is complete.
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