You can update the appliance using an advertised update or by manually uploading an update file.
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Current version: The minimum version required for installing K2000 4.1 is 4.0.695 (version 4.0). To check the version number of your appliance, log in to the K2000, then click About K2000 at the bottom left of the window. If your appliance is running an earlier version, you must update to the listed version before proceeding with the 4.1 installation. |
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Disk space: The K2000 appliance must have more than 20 percent free disk space available. On physical appliances, this disk space must be on the appliance's main drive. |
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Allow plenty of time: If you have a large database, more than 150 MB in size, the update process can take several hours. |
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Back up before you start: Export all items on your K2000 appliance using the instructions provided in the following Knowledge Base articles: |
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Enable SSH: Enable SSH in the Security Settings section of the K2000 Administrator Console. |
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Reboot the K2000 server: On the Appliance Maintenance Settings page, reboot the K2000 server prior to updating. |
You can update the appliance using an update that is advertised on the appliance Dashboard page or on the Appliance Maintenance page of the Administrator Console.
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On the left navigation bar, click Settings to expand the menu, then click Appliance Maintenance, to display the Appliance Maintenance page. Scroll to the bottom of the page and click Reboot. Click Yes in the Confirmation dialog to restart the server. |
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On the left navigation bar, click Settings to expand the menu, then click Appliance Maintenance to display the Appliance Maintenance page. |
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Using your customer login credentials, log in to the Quest website at https://support.quest.com/kace-systems-deployment-appliance/download-new-releases, download the K2000 Server 4.1 Update, and save the file locally. |
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On the left navigation bar, click Settings to expand the section, then click Appliance Maintenance to display the Appliance Maintenance page. |
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Under K2000 Appliance Updates > Manual Updates, click Browse to select the update file, then click Open. |
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