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KACE Systems Deployment Appliance 4.1 - Administrator Guide

About the KACE Systems Deployment Appliance (K2000) Getting started Using the Dashboard Configuring the K2000 Setting up user accounts and user authentication Configuring security settings Preparing for deployment Managing device inventory Using labels Creating a Windows Boot Environment Managing drivers Capturing images Capturing user states Creating scripted installations Creating a task sequence Automating deployments Performing manual deployments Imaging Mac devices About the Remote Site Appliance Importing and exporting appliance components Managing disk space Troubleshooting appliance issues Updating appliance software About us Legal notices Glossary

About the KACE Systems Deployment Appliance (K2000)

The Quest KACE Systems Deployment Appliance (K2000) provides a network-centric solution for capturing and deploying images. The K2000 provides a seamless cross-platform imaging solution from a single Administrator Console enabling you to provision Microsoft® Windows® and Apple® Mac® platforms. You can deploy the configuration files, user states, and applications as an image to a single device or to multiple devices simultaneously.

The K2000 provides the tools necessary to automate deployments in both homogeneous and heterogeneous hardware environments, and provides reliability of large-scale image deployments with multicast and task engine capabilities. The built-in driver feed automatically downloads Quest driver models, and the Package Management feature enables uploading third-party driver packages. You can also integrate the K2000 with the KACE Systems Management Appliance (K1000) to image the K1000 inventory. The K2000 is available as a virtual and physical appliance.

To view information on this K2000, such as its serial number, associated Agent versions, and third-party licenses and open source copyrights, click the version number at the bottom left of the appliance Dashboard page.

Getting started

You can set up the appliance by connecting it to your network to configure the network settings from the initial configuration console. After you connect the appliance to your network, you can download the tools required to build a boot environment, change the default passwords, add drivers, and configure other deployment tasks.

Tasks for getting started using the K2000 appliance

Tasks for getting started using the K2000 appliance

You can install the K2000 appliance and configure the environment to prepare for operating system deployments.

Table 1. Tasks for getting started using the K2000 appliance


How to

Install and set up the K2000 appliance

Connect the appliance to your network using a monitor and keyboard, and configure the network settings.

Log in to the Administrator Console

Open a web browser and enter the K2000 appliance URL: http://K2000_hostname. This enables you to enter the license key and register the appliance.

Secure your passwords

Change the default passwords. Although not a required task, Quest KACE recommends changing the default passwords during the initial appliance setup.

Dedicate a device as the administrator device

Ensure that you have administrator rights on the device where the K2000 is installed.

Download the tools the K2000 requires to build a K2000 Boot Environment (KBE) or NetBoot environment

Download the Microsoft Windows ADK, the K2000 Media Manager, and Microsoft .NET 4.

Create a K2000 Boot Environment

Use the Media Manager to create the boot environment. The boot environment provides the drivers and tools to deploy the operating system.

Set a KBE as the default

Select a default boot environment to enable target devices to boot from the appliance.

Update drivers

Add the drivers that the KBE requires, and enable the Driver Feed for automatic updates of Dell drivers.

Configure DHCP server

Set up the DHCP server to network boot target devices from the K2000.

Test the boot environment

Verify that the target devices can boot from the appliance.

Migrate user files and settings

Capture user profiles from a device using the Windows User State Migration Tool (USMT), version 5.0.

Upload operating system source files

Upload the OS source files to the K2000 using the Media Manager.

Deploy the OS

Deploy the OS using a scripted installation or a system image deployment.

About the K2000 components

About the K2000 components

The K2000 components that support image deployments include a physical and virtual appliance, a utility to build boot environments, a Support Portal, and a virtual Remote Site Appliance (RSA) to network remote boot devices.

The K2000 has the following components:



Physical appliance or virtual appliance

The K2000 is available as a physical or hardware-based appliance and as a virtual appliance. The virtual appliance (VK2000) uses a VMware® infrastructure. The same system management features are available on both the physical and virtual appliances. For technical specifications, see:

Command-Line Console

The Command-Line Console is a terminal window interface to the K2000 appliance. The interface is designed primarily to configure the appliance network settings.

Administrator Console

The Administrator Console is the web-based interface used to navigate the K2000 appliance. To access the Administrator Console, go to http://<K2000_hostname>/admin where <K2000_hostname> is the host name of your appliance.

Support Portal

The Support Portal is the web-based interface that enables you to submit tickets to request help or to report issues. You can also to test network connectivity, and enable Quest KACE Technical Support to temporarily access your appliance to troubleshoot issues.

K2000 Media Manager

A utility that builds boot environments, uploads the operating system source files, and provides access to the Windows User State Migration Tool (USMT) to upload user profiles the appliance.

Remote Site Appliance (RSA)

Uses the K2000 appliance license to link a virtual Remote Site Appliances (RSA) that enables you to network remote boot devices. Remote Site Appliances are read only.

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