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Complete upgrade and installation instructions can be found in the Installation and Upgrade Guide.
Note:
When upgrading from an earlier version (for example, from 5.0.1.8 to the latest EA build), the following scenarios may occur:
Case 1: If the user is able to log in after the upgrade but SSL is not enabled, a new SSL certificate must be created to restore secure communication.
Case 2: If the user is unable to log in, try accessing the application using a different browser or clear the existing browser cache and settings. The user should then be able to log in without SSL enabled.
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IE 8, 9, & 10 No longer supported
The Quest Software Portal no longer supports IE8, 9, & 10 and it is recommended to upgrade your browser to the latest version of Internet Explorer or Chrome.
