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KACE Desktop Authority 11.3 - Installation and Upgrade Guide

Data Collection and Reporting

While setting up Desktop Authority profiles and profile elements it is essential to think about Data Collection. Data Collection refers to the data that Desktop Authority can optionally collect about client computers and users.

Table 66: Data Collection collects the following types of data

Computer Management User Management
Installed hardware Computer Startup and Shutdown events
Installed software User Logon and Logoff events
Computer heartbeats User session Lock and Unlock events
Port Security User session heartbeats

Data Collection is configured as a profile object in both the User and Computer Management tree. As always, validation logic can be applied to the data collection elements, allowing the administrator to collect the data as granularly as necessary.

The collected data is stored in the SQL database called DAREPORTING. It can be reported on using the Desktop Authority Reporting tool. This is a tool that can be installed to an administrator’s computer so they may run the necessary reports when needed. Reports can also be scheduled to run at certain times with the results emailed to selected recipients.

Desktop Authority provides a multitude of reports for the admin to manage the computers and users on the network. However, if there is some facet that must be reported on differently, the admin may modify a pre-defined report or create a custom report to suit their needs.

By default the reporting tool is installed to the server where Desktop Authority is installed to. However, it can be downloaded and installed to another computer in the network by selecting the Reporting tab from the menu bar within the Desktop Authority Manager.

More information on using the Desktop Authority Reporting tool can be found in the Reporting Guide which is available for download from the Support Portal.

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