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KACE Desktop Authority 11.3 - Getting Started Guide

Welcome to Desktop Authority

The prerequisite components include:

  • Microsoft IIS 7, 7.5, 8, 8.5 or 10 depending upon the Operating System of the server

    - IIS 7 will be installed to 2008 servers

    - IIS 7.5 will be installed to 2008 R2 servers

    - IIS 8.0 will be installed to 2012 servers

    - IIS 8.5 will be installed to 2012 R2 servers

    - IIS 10 will be installed to 2016 and 2019 servers

The default installation of IIS does not install a few components that are required by Desktop Authority. If these components are missing, the Desktop Authority install will allow you to install the missing components by pressing the Add Features button.


These extra IIS components include the following:


HTTP Errors, Application Development, ASP.NET, .NET Extensibility, ISAPI Extensions, ISAPI Filters, Tracing, Windows Authentication, Dynamic Content Compression, IIS Management Scripts and Tools and Management Services.

In addition, the installer will configure the following:

  • Windows Firewall Exceptions (This will enable an exception for the File and Printer Sharing service)
  • WMI and Remote Procedure Call (RPC) system services are used to install and configure Desktop Authority services remotely. They will be turned on during installation.

Note: If there is no Internet connection available on the machine where Desktop Authority is being installed to, the prerequisite components can be downloaded prior to starting the installation and placed in a folder of your choice. During the install, you will be prompted to choose the file path.

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