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KACE Desktop Authority 11.3 - Getting Started Guide

Service Pack Deployment (User Management)

Service Pack Deployment

The Service Pack Deployment object allows you to deploy service packs for all Windows 7 clients. A few items to note regarding service pack deployment:

  • The User Management Service Pack Deployment will only install service packs to Windows 7 clients if connected over a LAN connection.
  • The User Management Service Pack Deployment will never downgrade the currently installed service pack on a computer. Desktop Authority will only install the requested service pack if the client has an older or no service pack installed.
  • The User Management Service Pack Deployment will not attempt to install the requested service pack if the client does not have enough available disk space on the drive that hosts the %TEMP% folder. The engine determines the amount of available disk space before the service pack is installed. By default, 1.4G (1400mb) of disk space must be available to install any service pack. This default can be overridden by defining a value in the global or profile definition file.

The variable $ServicePackFreeSpaceNeededInMB is used to override the available disk space amount. Select Global Options > Definitions or select the Definitions tab on the profile's settings.

Example:

$ServicePackFreeSpaceNeededInMB="1000"

  • The User Management Service Pack Deployment will run all service packs in unattended mode, will force the computer to close other programs when it shuts down, and will not back up files for uninstall purposes.
  • The User Management Service Pack Deployment will not install service packs to any Windows Embedded operating system.
  • The User Management Service Pack Deployment will not install any service packs to a server.

Desktop Authority can bypass the automatic installation of service packs on specific computers. If you have specific computers that you would never like Desktop Authority to install a service pack on (such as a development station), create a file called SLNOCSD in the root directory of the System Drive. This allows you to generally apply service packs based on Validation Logic, while providing for special-case exemptions based on individual systems.

Settings

Service packs settings
Operating system version

Select a client Operating System version from the list.

Operating system language

Select a language from the list. This language should specify the dialect of the operating system installed on the client as well as the service pack. If the languages do not match, the service pack will not be installed.

Update to

From the list, select the service pack to be deployed. Service Packs displayed in the list are filtered based on the OS Version selected.

Location of SPInstall.exe

Enter the complete path and filename where the installation executable exists or click Browse to locate the executable’s path. The installation executable may be called either spinstall.exe or update.exe based on the operating system being installed. The service pack install file is called spinstall.exe in Windows 2008.

Example: 

     \\server1\installs\W2KSP1\Update.exe

The executable file downloaded from Microsoft is an archive that must be extracted at a command line by using the -x switch. This will extract the service pack into multiple folders among which you will find update.exe.

The following parameters are used when installing service packs from the User Management Service Pack object:

Validation Logic

Select the Validation Logic tab to set the validation rules for this element. Service Packs may only be applied to computers classified as a Desktop or Portable. Operating System and Connection type are disabled.

Notes

Select the Notes tab to create any additional notes needed to document the profile element.

Description

When adding or modifying a profile object element, the description appears above the settings tab. Enter a description to annotate the element. The default value for new profile elements can be changed by going to the system Preferences.

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