Contents
| User Guide |
| Copyright |
| Overview |
| System Requirements |
| Licensing the ExpertAssist |
| Remotely Accessing a Workstation |
| Logging In |
| Automatic Java Download |
| Bypassing the Login Screen |
| Accessing ExpertAssist through a firewall |
| User Interface |
| The Menu |
| Performance Data Viewer |
| QuickLinks |
| End Remote Session |
| Time |
| The Main Content Window |
| System Tray Icon |
| Home |
| System Overview tab |
| Remote Control |
| The Menu |
| Screen |
| File Transfer |
| Help Desk Chat |
| Computer Management |
| File Manager |
| Fields displayed in the file manager |
| User Manager |
| Event Viewer |
| Services |
| Processes |
| Drivers |
| Registry Editor |
| Command Prompt |
| Reboot |
| Monitor Host Screen |
| Update Now |
| Computer Settings |
| Environment Variables |
| Virtual Memory |
| User Account Control |
| Time |
| Automatic Logon |
| Shared Resources |
| Automatic Priorities |
| Server Functions |
| FTP Configuration |
| FTP Configuration |
| FTP Servers |
| Status indicators |
| FTP Server Configuration options |
| FTP Users |
| New FTP User |
| Groups |
| Permissions |
| Ratio |
| Disable |
| Home/Quota |
| Maximum Connections |
| Welcome |
| Permissions Report |
| FTP Groups |
| General Group Settings |
| Permissions |
| FTP Status |
| FTP Statistics |
| Port Forwarding Config |
| Port Forwarding Status |
| Active Directory |
| Scheduling and Alerts |
| System Monitoring |
| Email Alerts |
| Task Scheduler |
| Scripting |
| Performance Monitoring |
| CPU Load |
| Memory Load |
| Disk Space |
| Drive & Partition Info |
| Open TCP/IP Ports |
| Network |
| PCI Information |
| Open Files |
| Registry Keys in Use |
| DLLs in Use |
| EA Connections |
| Telnet Connections |
| Installed Applications |
| Security |
| Access Control |
| IP Address Lockout |
| IP Filtering |
| EA Logs |
| User Management Log |
| SSL Setup |
| FIPS compliant cryptography |
| Windows Password |
| Preferences |
| Network |
| Colors |
| Log Settings |
| ODBC Messages |
| Remote Control |
| Telnet Server |
| Custom Pages |
| WAP and PDA Interface |
| Security Precautions |
| The Menu |
| About Us |
