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KACE Desktop Authority 11.2.1 - Reporting Guide

Master Services

The Desktop Authority Master services are composed of the Operations and Manager services and are background services that are used to push data through the system. The Operations and Manager services can be configured using a single user account.

The Operations service (formerly known as the Master service) is a background service that is used to manage and configure Desktop Authority's plugins. It will reach out to each server on the network where the Desktop Authority Administrative service is installed (SLETL$ share). The user account used to configure this service must have appropriate permissions to access the share. The ETLProcessor and ReportScheduler plugins are used to manage collected data and execute scheduled reports. The Operations service requires a user account that is a local administrator of the Operations Master server.

The Desktop Authority Manager service (formerly known as the OpsMaster service) is used to manage the Web-based Manager, replication, assign scripts, and connectivity and communication between the Manager and the database. It requires a user account that is a local administrator of the Operations Master server and any other servers that will run Desktop Authority services. This service account is also used when browsing out to Active Directory objects, files and folders and for GPO deployment, unless the system preference option, 'Use current user rights for browsing resources' is selected. This option can be changed in the Desktop Authority Setup Tool on the Global System Settings tab.

The default ports for these services are 8017 and 57238. If either of these ports are being used, a new port must be selected. The installer will check each port for usage and will notify you if they are currently in use. However, if you know that some other application uses either of these ports (but is not currently running) be sure to change them on this dialog. These ports may be changed at a later point in time using the Desktop Authority Setup tool.

Click the Browse button to select an appropriate user account and enter the credentials for each service. Check the box to create a database login if necessary.

Modify the default ports if necessary.

Note: If Windows Authentication is chosen for the SQL database installation credentials, the accounts selected for the Operations and Manager services should have login access to the database. Select the Create database login if absent checkbox to allow the installer to create a SQL login for these accounts. Otherwise, they should be created manually. This option is only available when Windows Authentication is chosen for SQL.

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