Logging in to the Desktop Authority Console

Logging in to the Desktop Authority Manager

The Desktop Authority Manager is secured by user logins. Access to the different parts of the Manager is granted and/or denied based on the user's permissions granted in the Console Access Settings. This is granted based on roles, permissions and the user assigned to a role.

The User name/Password credentials used to login to the Manager are the user's Active Directory credentials.

Check the Use Windows Logon box to logon using current Windows session login credentials. Those are the credentials entered at the Window's logon prompt 

Once logged in to the Manager, users will be limited to specific areas of the Manager based on their Roles defined in the Console Access Settings. There can be one or more Super Users defined for the system that has access to the entire console.

Having problems with Window's logon?

Internet Explorer

Selecting the option 'Use Windows logon" checkbox with the Internet Explorer web browser may cause a dialog box to be displayed requesting the user credentials regardless of the fact that you chose to logon using the current Windows logon credentials.

Figure 13: Windows security credentials

Internet Explorer must be configured to trust the site. Once this is done, the user credentials will not be prompted for upon each logon.

The following steps will help you to configure Internet Explorer.

1. From the Internet Explorer browser window, go to Tools > Internet Options.
2. Select the Security tab.
3. Select the Local Intranet zone and click on the Sites button.
4. Click the Advanced button.
5. In the entry field below Add this website to the zone: prompt, enter the following:

https://[servername].[domainname].com

For example: https://2k8r2-ent.bene.com

6. Click the Add button to add it to the Websites list. Then click Close.
7. Click on the following 2 OK buttons to save the changes.
8. Restart the browser.

This configuration will add the trusted site to the local intranet zone. This must be done on every machine that will access the Desktop Authority Manager using the Use Windows logon option.

Firefox

Selecting the option "Use Windows logon" checkbox when using the Firefox web browser may cause a dialog box to be displayed requesting credentials to be entered each time a login is attempted. However, the correct credentials are not accepted.

The first thing to note is how to enter the credentials. The username must be entered using the format “DomainName\Username” (without quotes). If entering only the username, it will not be authenticated on the domain.

The Firefox web browser must be configured to allow NTLM authentication.

1. Load the web browser and type “about:config” (without quotes) in the address bar.
   
   
2. You will be prompted with the following warning:

3. Click the “I’ll be careful, I promise!” button.
4. You will then be presented with the advanced configuration dialog.

5. In the Search entry box, type “uris” (without quotes).
6. This will minimize the configuration list to the following 3 items.

7. Double click on each entry in the list and set the value to the fully qualified domain name (ex. servername.domainname.local) of the application to use NTLM authentication. However, if using Firefox with NTLM on the server where DA is installed, then the server name is only required to be entered. If any of the entries already have a value, you should use a comma (,) between each entry.
8. Restart the browser.