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KACE Desktop Authority 11.2.1 - Administrator Guide

Administrator's Guide
Product Improvement Program Installation Help Concepts User Interface Validation Logic Configuration Computer Management User Management Reference File Paths
Setup Tool

KACE® Desktop Authority 11.2.1

KACE® Desktop Authority 11.2.1

Administrator Guide

January 2022

These release notes provide information about the KACE® Desktop Authority release.

Topics:

About Desktop Authority 11.2.1

Desktop Authority enables admins to proactively provision and manage the complete Windows user environment. Using Validation Logic, a patented targeting engine, Desktop Authority can tailor the environment to the user based on over 40 criteria. Admins can map drives, manage printers, configure web browsers, Outlook profiles and much more. Customize settings based on Active Directory information, network information, or whether the user is connecting from a physical, virtual or published desktop. Desktop Authority lets admins eliminate login scripts, simplify and streamline group policies and add powerful new configuration options to traditional client management systems.

  • Desktop Authority 11.2.1 is a minor release, with enhanced features and functionality. See New features and Enhancements.

IMPORTANT: Starting in version 11.0, Desktop Authority has migrated to a new licensing system. All license keys and files from earlier versions (pre 11.0) are no longer valid and a new license key is required to proceed with the current installation. Please visit https://support.quest.com/kb/264001 for more information.

Important: The security status of the Desktop Authority installation file can become "blocked" after download, inhibiting the ability of the product to be properly installed. Please see Desktop Authority KB 262298 for information on detecting and resolving this issue.

About Expert Assist 8.7.2

ExpertAssist is the perfect choice for anyone who has ever needed to access and control a PC or server from elsewhere, be it from down the hall or from halfway around the world. All that is required to control a PC or server is a web browser or WAP-enabled wireless device.

ExpertAssist is a remote administration tool that lets you control and administer Microsoft® Windows®-based computers over a local area network or the Internet. Originally designed for network administrators, the ExpertAssist has evolved to offer a wide variety of remote computing solutions for an equally wide variety of users. Today, the ExpertAssist provides many useful capabilities such as Java-based desktop remote control, file transfer protocol (FTP) for downloading and uploading of files, configuration of the host computer, remote-to-local printing, advanced scripting, and dozens of other features.

ExpertAssist acts as the host software on the machine that is to be controlled or accessed. The client (the remote computer that is used to access the host) requires no special software. The client software is any Java enabled web browser, such as Internet Explorer (IE version 11) and others. Many Remote Control features can also be accessed and controlled using such client software as that found in handheld PDAs and WAP-enabled mobile telephones.

  • ExpertAssist 8.7.2 is a minor release, with no new functionality. See Resolved issues.
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