Chat now with support
Chat with Support

KACE Asset Management Appliance 7.1 - KACE GO Getting Started Guide

I received a message stating that the K1000 is out of reach.

I received a message stating that the K1000 is out of reach.

Check to see if SSL is enabled and that you are connected through VPN.

I cannot log in, and I received a message that my login was incorrect.

I cannot log in, and I received a message that my login was incorrect.

There are a number of conditions that might lead to you not being able to log in. Check the following to see if one might be the cause:

I cannot log in, and I received a message that I could not log in.

I cannot log in, and I received a message that I could not log in.

Only administrator and user accounts with appropriate permissions set from the K1000 can log in to KACE GO. You can receive this message if your account does not have that permission.

For those using version 1.x , only administrator accounts could have the permission set. K1000 account holders whose role is User or Login not allowed cannot use KACE GO to gain access to a K1000, even if their accounts are enabled for Mobile Device Access on the K1000.

Some fields show overlapped title and detail text when the title is long.

Some fields show overlapped title and detail text when the title is long.

Try landscape mode.

Related Documents