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KACE Asset Management Appliance 7.1 - KACE GO Getting Started Guide

I want to provide feedback. How can I do it?

I want to provide feedback. How can I do it?

Access the Help window from the action menu, and click Report a Problem. You must be logged in to the app to be able to do this.

To report a problem, visit our Support portal and create a service request at https://support.quest.com/create-service-request.

If you want to provide feedback or suggest an enhancement, visit our customer feedback portal at https://kace.uservoice.com.

What languages does the KACE GO app support?

What languages does the KACE GO app support?

KACE GO is English-only.

Troubleshooting

Troubleshooting

I get a message that the K1000 certificate received is invalid. What does this mean?

There are a number of reasons that the SSL certificate for the K1000 might prompt this message, including:

Compare the SSL certificate against the original. If there is a discrepancy that cannot be explained by a benign reason (for instance, expiration, update), do not log in. Contact your K1000 administrator for options.

I get a message that the K1000 certificate received is invalid. What does this mean?

Troubleshooting

I get a message that the K1000 certificate received is invalid. What does this mean?

There are a number of reasons that the SSL certificate for the K1000 might prompt this message, including:

Compare the SSL certificate against the original. If there is a discrepancy that cannot be explained by a benign reason (for instance, expiration, update), do not log in. Contact your K1000 administrator for options.

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