When Agent updates are available, they are automatically downloaded to the K1000 appliance, provided that the appliance is connected to the Internet, and an alert appears on the Home page of the K1000 Administrator Console. Until you configure deployment settings, however, Agent updates are not automatically deployed to managed devices. Click the link in the alert to configure deployment settings.
You can view K1000 Agent updates in the Administrator Console.
1. |
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If the Organization component is not enabled on the appliance, log in to the K1000 Administrator Console, http://K1000_hostname/admin, then click Settings. |
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If the Organization component is enabled on the appliance, log in to the K1000 System Administration Console, http://K1000_hostname/system, or select System in the drop-down list in the top-right corner of the page, then click Settings. |
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After Agents are installed on devices, they are designed to update themselves automatically based on the Agent update settings you choose on the Update Agent Settings page. This is true regardless of the provisioning methods used to deploy the Agents, including K1000 provisioning, GPO wizard, other GPO deployments, or image deployment.
1. |
a. |
Log in to the K1000 Administrator Console, http://K1000_hostname/admin. Or, if the Show organization menu in admin header option is enabled in the appliance General Settings, select an organization in the drop-down list in the top-right corner of the page next to the login information. |
b. |
c. |
2. |
Read-only: The time the most recent Agent bundle was downloaded. | |
Deploy the update to all devices that have the K1000 Agent installed. If this option is selected, the Devices and Labels elements do not appear on the page. | |
Update only specific devices. Select the device names in the drop-down list that appears when you click in the field, or type the first few characters of a device name to sort the list. For example, type Dev to list matching device names such as Device-1, Device-2, and so on. This option is not available when you select All Devices. | |
Display the Edit Labels dialog. Search for and select labels, and update devices assigned to the selected labels. This option is not available when you select All Devices. | |
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If you limited deployment to specified devices for testing, select additional devices in the Agent Settings section of the Update Agent Settings page when your testing is complete. |
To download Agent updates from Quest, you must obtain customer login credentials by contacting Quest Support at https://support.quest.com/contact-support.
1. |
◦ |
If the Organization component is not enabled on the appliance, log in to the K1000 Administrator Console, http://K1000_hostname/admin, then click Settings. |
◦ |
If the Organization component is enabled on the appliance, log in to the K1000 System Administration Console, http://K1000_hostname/system, or select System in the drop-down list in the top-right corner of the page, then click Settings. |
2. |
3. |
5. |
a. |
Log in to the K1000 Administrator Console, http://K1000_hostname/admin. Or, if the Show organization menu in admin header option is enabled in the appliance General Settings, select an organization in the drop-down list in the top-right corner of the page next to the login information. |
b. |
c. |
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If you manually downloaded an update, go to the Manually Upload Agent Bundle section, click Browse or Choose File, locate the file that you downloaded, then click Upload. |
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8. |
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Email: To deploy K1000 Agents through email, you would send an email to your users that contains one of the following: |
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Logon scripts: Logon scripts enable you to deploy the K1000 Agent when users log on to a device. If you use logon scripts, you would upload the appropriate file in an accessible directory and create a logon script to retrieve it. |
Agent installation files are available on the appliance.
\\k1000_hostname\client\agent_provisioning
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Windows 32-bit devices: C:\Program Files\Dell\KACE\ |
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Window 64-bit devices: C:\Program Files (x86)\Dell\KACE\ |
The Agent configuration files, logs, and other data are stored in:
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Windows 32-bit devices: C:\Documents and Settings\All Users\Dell\KACE |
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Window 64-bit devices: C:\ProgramData\Dell\KACE |
2. |
The device information appears in the appliance Inventory within a few minutes. See Managing applications on the Software page.
There are several ways to deploy the Agent from the command line on Windows devices.
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In a batch file as part of a logon script that runs the installer (msiexec) and sets various parameters, such as the value of the host. |
The following table shows command line parameters used to deploy the Agent.
The system looks for the value of host in these locations in the order shown:
2. |
The HOST property value |
3. |
KACE_SERVER (environment variable) |
4. |
The amp.conf file |
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