User Roles are assigned to user accounts to control access to the Administrator Console and User Console. You can add or edit User Roles as needed.
If the Organization component is enabled on your appliance, the permissions available to User Roles depends on the Organization Role assigned to the organization. See Managing Organization Roles and User Roles.
1. |
a. |
Log in to the K1000 Administrator Console, http://K1000_hostname/admin. Or, if the Show organization menu in admin header option is enabled in the appliance General Settings, select an organization in the drop-down list in the top-right corner of the page next to the login information. |
b. |
c. |
▪ |
2. |
3. |
If you want this role to be a default role for new roles, select the Default role for new users check box. |
4. |
In the Description field, provide a brief description of the role, such as Used for Service Desk Administrators. |
5. |
Click the Expand All link below the Administrator Console Permissions to display the permissions settings for all categories. |
7. |
The Roles page appears. When a user who is assigned to the role logs in, the appliance component bar shows the available features.
1. |
a. |
Log in to the K1000 Administrator Console, http://K1000_hostname/admin. Or, if the Show organization menu in admin header option is enabled in the appliance General Settings, select an organization in the drop-down list in the top-right corner of the page next to the login information. |
b. |
3. |
1. |
a. |
Log in to the K1000 Administrator Console, http://K1000_hostname/admin. Or, if the Show organization menu in admin header option is enabled in the appliance General Settings, select an organization in the drop-down list in the top-right corner of the page next to the login information. |
b. |
c. |
▪ |
(Required) The name the user types in the Login ID field on the login page. You cannot change the login of the default admin account. | |||||||||
One or more additional emails the user has access to. Separate multiple entries with commas. | |||||||||
The code of the financial department associated with the user. | |||||||||
Any additional information about the user or the user’s account. | |||||||||
(Required) The role associated with the user. Roles are assigned to user accounts to control access to the Administrator Console and User Console. Default system roles include:
| |||||||||
The locale that is displayed when the user logs in to the Administrator Console or the User Console. | |||||||||
The queue used as the default for Service Desk tickets submitted by the user. | |||||||||
| |||||||||
To assign a device to a user, click | |||||||||
(Read only) Attributes related to Quest Identity Broker (QIB). QIB is a cloud-based single sign on (SSO) solution that enables users to log in to the K1000 Administrator Console or User Console using credentials from third-party identity providers, such as your organization's Identity Provider and Microsoft Azure Active Directory. This section is empty if QIB is disabled, or if the user has not attempted to log in using a third-party identity provider. See About Quest Identity Broker. |
3. |
You can modify the custom fields available in user accounts as needed.
1. |
a. |
Log in to the K1000 Administrator Console, http://K1000_hostname/admin. Or, if the Show organization menu in admin header option is enabled in the appliance General Settings, select an organization in the drop-down list in the top-right corner of the page next to the login information. |
b. |
c. |
2. |
5. |
© 2021 Quest Software Inc. ALL RIGHTS RESERVED. Feedback Terms of Use Privacy