If the Organization component is enabled on your appliance, see:
If the Organization component is not enabled, see:
If the Organization component is not enabled on your appliance, see Configure appliance General Settings without the Organization component.
1. |
a. |
Log in to the K1000 System Administration Console, http://K1000_hostname/system, or select System from the drop-down list in the top-right corner of the page. |
b. |
c. |
Select the language to use in the Command Line Console, which uses the konfig user account. | |
Enter the domain from which your users send email. For example: quest.com. | |
Set the number of inactive hours to allow before closing user sessions and requiring users to log in again. The default is 1. The User Console and Administrator Console have Timeout Session counters to alert users of this time limit. Only periods of inactivity are counted. The counter restarts when the user performs any action that causes the console to interact with the appliance server, such as refreshing a window, saving changes, and changing windows. When the counter reaches the limit, the user is logged out, unsaved changes are lost, and the login screen appears. The Timeout Session counter appears in the upper right of each console. | |
Enable or disable Mobile Device Access to the appliance. Mobile device access enables you to interact with the K1000 appliance using the KACE GO app on iOS and Android smart phones and tablets. Administrators can use the app to access Service Desk, inventory, and application deployment features. See Configuring Mobile Device Access. | |
Display the Organization drop-down list on the Administrator Console login page, http://K1000_hostname/admin, where K1000_hostname is the hostname of your appliance. This enables you to choose an organization when you log in. If this option is disabled, the Organization drop-down list is not displayed on the login page, and you can only log in to the Default organization from http://K1000_hostname/admin. If organization fast switching is enabled, however, you can switch between organizations after you log in to the Default organization. | |
Display the fast-switching drop-down list in the top-right corner of the Administrator Console next to the login information. This drop-down list makes it possible to bypass the login page when you switch from one organization to another. To appear in the drop-down list, organizations must have the same admin account password; only those organizations whose admin account passwords match appear in the list. Changes to the drop-down list are displayed only after you log out and then log in again. | |
Select to allow the generation of reports from Federated (linked) K1000 appliances. |
3. |
This value indicates the date and time when the appliance task throughput was last updated. | |||
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4. |
The heading that appears on the User Console login page. | |
A welcome note or description of the User Console. This text appears below the title on the User Console login page. |
5. |
Enable the appliance to display your policy, and require users to accept the terms of your policy, when they access the Administrator Console, User Console, or Command Line Console, or log in using SSH or FTP. | |
The heading of the policy to be displayed on the login page of the User Console. | |
Details of the policy, which are displayed below the Title on the login page. Users must agree to the terms of the policy before they can log in to the User Console. |
6. |
The report user password. This password is used only by the reporting system and MySQL™. |
7. |
In the Log Retention section, select the number of days to retain log information. Log entries that are older than the selected number of days are automatically deleted from the log. See View appliance logs. |
8. |
9. |
To use a custom logo in the User Console, select images in the Logo Overrides section. Click Browse or Choose File to select the logo file. |
NOTE: You can change the logo in the User Console only; you cannot change the logo in the Administrator Console. |
The logo or other graphic displayed at the top of the User Console. The User Console is the web-based interface that makes applications available to users on a self-service basis. It also enables users to file Service Desk support tickets to request help or report issues. To access the User Console, go to http://<K1000_hostname>/user where <K1000_hostname> is the hostname of your appliance. Follow these guidelines for User Console graphics: | |
This setting controls the logo used when generating System-level reports. To see the default report logo and a customized version, refer to the following illustrations. |
10. |
See Adding, editing, and deleting organizations.
If the Organization component is not enabled on your appliance, see Configure appliance General Settings without the Organization component.
1. |
a. |
Log in to the K1000 Administrator Console, http://K1000_hostname/admin. Or, if the Show organization menu in admin header option is enabled in the appliance General Settings, select an organization in the drop-down list in the top-right corner of the page next to the login information. |
b. |
2. |
Last Updated and Organization Name |
(Read-only) The date the information was changed and the name of the organization. Organization Name can be edited at the System level. See Add or edit organizations. |
Enter the domain from which your users send email. For example: example.com. |
3. |
Select the locale to use for the selected organization’s Administrator Console and User Console. If you have multiple organizations, you can select different locales for each one. See: |
4. |
Optional: In the Samba Share Settings section, select file sharing options then click Save Samba Settings. If File Shares are disabled, you need to enable them at the System level before you can enable them for the organization. See Configure security settings for the appliance. |
Enter the password to use for admin account access to the file share directory. |
5. |
In the Ignore Client IP Address Settings section, enter the IP address or addresses to ignore. Separate each address with a comma. Ignoring IP addresses is useful when multiple devices could report themselves with the same IP address, such as a proxy address. |
6. |
In the License Usage Warning Configurations section, select the percentage to use for the warning threshold and critical threshold for software license usage. If you have configured software License assets, threshold information is displayed on the license-related widgets on the Dashboard |
7. |
In the Data Retention section, select the options for retaining data in the K1000 appliance database. |
8. |
In the Asset Archive section, type the number of days that you want to keep the assets marked for archiving, before actually archiving them. The default value is 3 days. |
9. |
In the Device Assignment section, indicate how you want to match users with devices: One-time sync, Continuous sync, or Disabled. |
10. |
Device Actions are scripted actions that can be performed on managed devices. There are several pre-programmed actions available. To add your own action, select Custom Action in the Action menu, then enter the command in the Command Line text box.
The following variables are available for device actions:
When device actions run, the appliance replaces variables with their appropriate values.
If you are using Internet Explorer, you can define any valid statement to perform a task on a remote device, then assign a name to it to use the next time you want to perform that task. For example, you can enter the statement, ping.exe –t KACEHOSTIP and name it Ping. A valid statement is a maximum of 150 characters, and the name that you assign to it must be any printable character of up to 20 characters. For information about running Device Actions, see Run actions on devices.
NOTE: Most actions in the Action drop-down list require you to install additional applications for them to function. For example, using DameWare requires you to install TightVNC on your device as well as on the device you want to access.
NOTE: To run Device Actions, you must have the Administrator Console open in Internet Explorer, because ActiveX is required to launch these programs on the local device. Other browsers do not support ActiveX. See https://support.quest.com/kb/148787. |
11. |
In the Patch Schedule section, if you want disable administrators to apply patches to all devices, select the Hide All Devices check box. |
12. |
NOTE: You can change the logo in the User Console only; you cannot change the logo in the Administrator Console. |
The logo or other graphic displayed at the top of the User Console. Follow these guidelines for graphics: To see the default login page and a customized version, see Configure appliance General Settings with the Organization component enabled. | |
This setting controls the logo used when generating reports for the selected organization. To see the default report logo and a customized version, see Configure appliance General Settings with the Organization component enabled. For information about using custom logos at the System level, see Configure appliance General Settings with the Organization component enabled. | |
To see the default alert logo and a customized version, see Configure appliance General Settings with the Organization component enabled. You can customize Alert message text and options as well. See Adding and editing scripts. |
13. |
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