KACE as a Service 7.1 - Administrator Guide

Home

Dashboard: Includes device information where appropriate. See About Dashboards.

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Label Management: Labels can be assigned to devices. See About labels.

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Search: Devices included in results. See Searching for information and filtering lists.

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Inventory

Devices: List includes devices. See Managing inventory information.

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Devices > Force Inventory. See Forcing inventory updates.

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Devices > MIA settings. See Managing MIA devices.

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Devices > Apply SNMP Configurations. See Using SNMP Inventory Configurations to identify specific SNMP objects and non-computer devices to add to inventory.

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Software page: List includes software from devices. See About the Software page.

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Software Catalog page: List includes software from devices. See Viewing Software Catalog information.

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Windows and Mac only

Metering: Metering can be enabled for devices. See Using software metering.

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Windows and Mac only

Blacklisting software (Mark Not Allowed): Software can be prevented from running on devices. See Using Application Control.

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Windows and Mac only

Processes: Inventory available for devices. See Managing process inventory.

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Startup programs: Inventory available for devices. See Managing startup program inventory.

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Services: Inventory available for devices. See Managing service inventory.

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Discovery Schedules: Devices can be discovered. See About Device Discovery and device management.

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Discovery Results: Devices can be provisioned from results list. See About Device Discovery and device management.

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SNMP Inventory Configurations: List of devices can be expanded. See Using SNMP Inventory Configurations to identify specific SNMP objects and non-computer devices to add to inventory.

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Inventory: Custom inventory rules. See Writing custom inventory rules.

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Monitoring

Alerts: Received alerts. See Working with alerts.

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Devices: List includes devices with monitoring enabled. See Managing monitoring for devices.

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Profiles: Alerts are defined through profiles. See Working with monitoring profiles.

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Maintenance Windows: Can set regular schedule for pausing monitoring. See Schedule a Maintenance Window during which time alerts are not collected from a device.

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Log Enablement Packages: These packages enable performance threshold monitoring and monitoring for applications such as Exchange, Internet Information Services (IIS), and so on. See Configuring application and threshold monitoring with Log Enablement Packages.

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Assets

Assets: Can be created for devices. See About managing assets.

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Asset Types: Can be created for devices. See Adding and customizing Asset Types and maintaining asset information.

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Locations: Can be defined for devices, users, and assets. See Managing locations.

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Import Assets: Can be imported for devices. See Importing license data in CSV files.

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Distribution

Managed Installations: Can be used to install software on devices. See Using Managed Installations.

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File Synchronizations: Can be used to manage files on devices. See Create and use File Synchronizations.

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Wake-on-LAN: Available for devices with valid IP address and MAC address. See Using Wake-on-LAN.

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Replication: Can be used as replication shares. See Using Replication Shares.

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Alerts: Can be broadcast to display on devices (different from server monitoring alerts). See Broadcasting alerts to managed devices.

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Windows and Mac only

Scripting

Run Now: Can be used to run scripts on devices. See Using the Run and Run Now commands.

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Run Now Status: Can be displayed for devices. See Monitor Run Now status and view script details.

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Search Scripting Logs: Devices listed in results. See Search the scripting logs.

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Configuration Policies: Can be used to configure devices. See About configuration policy templates.

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Windows and Mac only

Security Policies: Can be used to configure devices. See About security policy templates.

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Windows and Mac only

Mac Profiles: Can be used to configure user-level and system-level policies and settings on Mac OS X devices. See Managing Mac profiles.

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Mac only

Security

Patch Management: Can be used to patch devices. See About patch management.

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Windows and Mac only

OVAL Scans: Devices included in tests. See About OVAL security checks.

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Windows only

SCAP scans: Devices included in scans. See About SCAP.

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Windows only

Dell Updates: Can be used to update devices. See Managing Dell devices with Dell Updates .

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Service Desk

Tickets: Can be created and assigned to devices. See Creating tickets from the Administrator Console and User Console.

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User Downloads: Software can be downloaded from the User Console to devices. See Managing User Downloads.

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Knowledge Base. See Managing Knowledge Base articles.

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Announcements: Can create announcements that appear on the User Console home page. See Add, edit, hide, or delete User Console announcements.

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Configuration. See Setting up Service Desk.

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Reporting

Reports: Device information available for reports. See Creating reports.

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Report Schedules: View report schedules that have been created. See Scheduling reports.

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Notifications: Devices can be included in notifications. See Scheduling notifications.

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Settings: Control Panel

Device Actions: Actions can be performed on devices. See Run actions on devices.

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License Usage Warning levels: Available for applications on devices. See Assign threat levels to applications.

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History: Device information can be tracked. See Managing asset history.

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Logs: Device information available. See View appliance logs.

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Backup and restore: Device information included. See About appliance backups.

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Organizations

Filters: Organization filters can be assigned to devices. See Managing organization filters.

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Redirect Devices: Devices can be reassigned to organizations. See Redirect devices.

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Filtering Devices: Devices can be filtered and reassigned to organizations. See Filter devices.

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Organization settings: Inventory intervals configurable. See Schedule inventory data collection for managed devices.

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