If the Organization component is enabled on your appliance, see Configure Admin-level or organization-specific General Settings.
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Read-only: The date the information was changed and the name of the organization. | |
Enter the domain from which your users send email. For example: example.com. | |
Set the number of inactive hours to allow before closing user sessions and requiring users to log in again. The default is 1. The User Console and Administrator Console have Timeout Session counters to alert users of this time limit. Only periods of inactivity are counted. The counter restarts when the user performs any action that causes the console to interact with the appliance server, such as refreshing a window, saving changes, and changing windows. When the counter reaches the limit, the user is logged out, unsaved changes are lost, and the login screen appears. The Timeout Session counter appears in the upper right of each console. |
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The heading that appears on the User Console login page. The User Console is the web-based interface that makes applications available to users on a self-service basis. It also enables users to file Service Desk support tickets to request help or report issues. To access the User Console, go to http://<K1000_hostname>/user where <K1000_hostname> is the hostname of your appliance. | |
A welcome note or description of the User Console. This text appears below the title on the User Console login page. |
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Enable the appliance to display your policy, and require users to accept the terms of your policy, when they access the Administrator Console, User Console, or Command Line Console, or log in using SSH or FTP. | |
The heading of the policy to be displayed on the login page of the User Console. | |
Details of the policy, which are displayed below the Title on the login page. Users must agree to the terms of the policy before they can log in to the User Console. |
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In the Log Retention section, select the number of days to retain log information. Log entries that are older than the selected number of days are automatically deleted from the log. See Access appliance logs to view Microsoft Exchange Server errors. |
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In the Locale Settings section, specify locale preferences. These preferences determine the formats used for date and time information displayed in the Administrator Console. |
The locale to use for the organization’s Administrator Console and User Console. | |
Command Line Console Locale |
The locale to use in the Command Line Console, which uses the konfig user account. |
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In the Ignore Client IP Address Settings section, enter the IP address or addresses to ignore. Separate each address with a comma. Ignoring IP addresses is useful when multiple devices could report themselves with the same IP address, such as a proxy address. |
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In the License Usage Warning Configurations section, select the percentage to use for the warning threshold and critical threshold for software license usage. If you have configured software License assets, threshold information is displayed on the license-related widgets on the Dashboard. |
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In the Update Reporting User Password section, provide the password of the account required to run reports on the organization. You cannot change the Database Name or the Report Username. |
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In the Data Retention section, select the options for retaining data on the appliance. You can retain this data for a specified number of months, Forever, or never save it (Disabled). |
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Device Actions are scripted actions that can be performed on managed devices. There are several pre-programmed actions available. To add your own action, select Custom Action in the Action menu, then enter the command in the Command Line text box.
The following variables are available for device actions:
When device actions run, the appliance replaces variables with their appropriate values.
If you are using Internet Explorer, you can define any valid statement to perform a task on a remote device, then assign a name to it to use the next time you want to perform that task. For example, you can enter the statement, ping.exe –t KACEHOSTIP and name it Ping. A valid statement is a maximum of 150 characters, and the name that you assign to it must be any printable character of up to 20 characters. For information about running Device Actions, see Run actions on devices.
NOTE: Most actions in the Action drop-down list require you to install additional applications for them to function. For example, using DameWare requires you to install TightVNC on your device as well as on the device you want to access.
NOTE: To run Device Actions, you must have the Administrator Console open in Internet Explorer, because ActiveX is required to launch these programs on the local device. Other browsers do not support ActiveX. See https://support.quest.com/kb/148787. |
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NOTE: You can change the logo in the User Console only; you cannot change the logo in the Administrator Console. |
The logo or other graphic displayed at the top of the User Console. Follow these guidelines for graphics: To see the default login page and a customized version, see Configure appliance General Settings with the Organization component enabled. | |
This setting controls the logo used when generating reports for the selected organization. To see the default report logo and a customized version, see Configure appliance General Settings with the Organization component enabled. For information about using custom logos at the System level, see Configure appliance General Settings with the Organization component enabled. | |
To see the default alert logo and a customized version, see Configure appliance General Settings with the Organization component enabled. You can customize Alert message text and options as well. See Adding and editing scripts. |
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Configure appliance date and time settings in the Settings section of the Administrator Console. If the Organization component is enabled on your appliance, date and time settings are available at the System level.
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If the Organization component is not enabled on the appliance, log in to the K1000 Administrator Console, http://K1000_hostname/admin, then click Settings. |
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If the Organization component is enabled on the appliance, log in to the K1000 System Administration Console, http://K1000_hostname/system, or select System in the drop-down list in the top-right corner of the page, then click Settings. |
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Use an Internet time server to set the appliance time. Enter the web address of the time server in the text box. For example: time.example.com. |
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(Optional) Used by the appliance SMTP server for email (non-SSL). This is required only if you configure SMTP email. See Configuring SMTP email servers. |
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(Required unless SSL is enabled) Used for standard HTTP (web) access to the Administrator Console and User Console. |
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(Optional) Used for SNMP monitoring. See Discovering devices on your network. |
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(Optional) Used by the appliance SMTP server for secure email (SSL enabled). This is required only if you configure secure SMTP email. See Configuring SMTP email servers. |
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(Optional) Used by the appliance for UDP traffic on the network, which is used for Wake-on-LAN. See Using Wake-on-LAN. | |
(Optional) Used during K1000 Agent provisioning on Windows devices. | |
(Optional) Used for SNMP monitoring. This port should be open and bound to SNMP. See Discovering devices on your network. | |
(Optional) Used during K1000 Agent provisioning. See Provisioning the K1000 Agent. |
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