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Foglight Experience Monitor 5.8.1 - User Guide

Installing and configuring Multi-appliance clusters Configuring the appliance Specifying monitored web traffic Transforming monitored URLs Managing applications Foglight components and the appliance Using the console program Troubleshooting the appliance Appendix: Third party software Monitoring the user experience Customizing reports The alarm system Integrating the appliance SOAP-based web services

The alarm system

This section describes what alarms are, and how to create, configure, edit, and schedule them.

For more details, refer to these topics:

What is an alarm?

Alarms provide a means for users to quickly detect and diagnose problems that occur on their web sites. When a problem is detected, the user is immediately notified by email. From the email, they can access a report generated by the appliance for that alarm. Then, they can explore other reports in order to understand the root cause of the problem. This gives users the ability to perform “management by exception,” by providing rapid detection and effective diagnosis of the problem through the web console.

What does an alarm tell me?

Alarms provide key information such as the type of problem, when the problem occurred, the severity of the problem, and the identity of the network resource that caused the problem. When viewing the alarm, links to reports for related resources that may have contributed to the problem are also provided. When looking at any report that includes an alarm, the following information is always included:

Severity

This indicates the severity of the problem that has occurred. When configuring an alarm, the administrator can assign a severity level to the alarm. The different severity levels are: Critical, High, Medium, and Low. Each level has a different color code that is used to differentiate the severity in the user interface.

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