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Foglight Experience Monitor 5.8.1 - User Guide

Installing and configuring Multi-appliance clusters Configuring the appliance Specifying monitored web traffic Transforming monitored URLs Managing applications Foglight components and the appliance Using the console program Troubleshooting the appliance Appendix: Third party software Monitoring the user experience Customizing reports The alarm system Integrating the appliance SOAP-based web services

Viewing Foglight Experience Viewer user sessions

If the appliance has been integrated with Foglight Experience Viewer, captured session entries are displayed using a Foglight Experience Viewer link. When this Foglight Experience Viewer link is clicked, a new browser window is opened, opening a connection to the Foglight Experience Viewer web console. After logging in with your Foglight Experience Viewer account user name and password, you are able to view the specific user session in greater detail from within Foglight Experience Viewer.

Consult your Foglight Experience Viewer documentation for more information on exploring a user session in detail.

HTTP Fault Log details

The HTTP Fault Log, accessed from the Analysis menu, allows you to view and search through HTTP faults recorded by the appliance.

By default, the content written to the HTTP Fault Log is recorded whenever any HTTP response code that is considered an error is monitored in the traffic. Certain HTTP response codes can be excluded from this log by configuring the response codes that should be ignored. For more information about this metric see “Response code count” in the Foglight Experience Monitor Metric Reference Guide.

The HTTP Fault Log displays 1000 faults per page, starting with the most recent recorded HTTP fault. Click previous 1000 and next 1000 to navigate through the log entries in order.

The following table outlines the information displayed for each captured HTTP Fault Log.

Time

The time that the fault occurred.

Code

The HTTP Response Code associated with the fault (400 or 500 codes).

URL

The URL associated with the fault.

Server

The Server IP and User Session associated with the fault.

Details

Click on the link and the HTTP Log Fault page displays details associated with the fault.

For more details, refer to these topics:

Refining the list of HTTP faults

Use the controls in the Criteria section of the page to refine the information displayed. By default, the log shows all HTTP faults that have been monitored.

Select the fault type in the Response Code box. Select All to display all types of faults generated by the any alarm definition.

The Server box allows you to search for faults that occurred on a specific server.

The Hit box allows you to search for hits that caused an HTTP error. A hit is uniquely identified by the URL used in the request.

Select an option from the Time Period box, last 15 minutes, last 30 minutes, last 45 minutes, last hour, last 2 hours, last 4 hours, or use the Time Range boxes to define start and end times, as well as the date of the log. When all the criteria have been defined, click the Go button to regenerate the log display.

Viewing metrics in the HTTP Fault Log

When you click the links in the URL column the All Metrics View for the Hit that generated the fault is displayed.

If you click on the links in the Server column the All Metrics View for the Server that generated the fault is displayed. The All Metrics View includes metrics about faults that occurred on the server. You can also click the User Session link to view metrics about the user session that is experiencing the fault.

If you click on the Details links in the All Metrics View you can view details for a specific fault. From the HTTP Fault page, you can view information about the fault and also follow the links to the Server, User Session or to the Hit that generated the fault.

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