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Foglight Experience Monitor 5.8.1 - User Guide

Installing and configuring Multi-appliance clusters Configuring the appliance Specifying monitored web traffic Transforming monitored URLs Managing applications Foglight components and the appliance Using the console program Troubleshooting the appliance Appendix: Third party software Monitoring the user experience Customizing reports The alarm system Integrating the appliance SOAP-based web services

Monitoring Siebel applications

Configuring Siebel monitoring involves defining a set of regular expressions and installing a set of pre-defined configuration settings.

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Navigate to the Siebel page, Configuring > Applications > Siebel.
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Type a Perl regular expression in the box. For example, if you know where the Siebel applications are located (all components are found under quest.com/mysiebel/support/), enter the expression (in this case, quest.com/mysiebel/support/.*).
Alternatively, if you don’t know where application components are located, click the Pick a Directory link to display a window that lists the directories in use on your site.
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In the PeopleSoft Configuration Settings section, click Apply to install pre-defined configuration settings.

Configuring how URLs display

When Siebel monitoring is configured, the appliance records when information is transmitted to and from the server. For example, when a user publishes content to a Siebel server, in a form (POST) parameter, the appliance monitors the URLs that contain this activity. You can define how the URLs display in the appliance using several options. For example, you can display request methods (POST, GET) in URLs by setting the Show HTTP request methods in URLs option using the Advanced Options page. For ease of use, you can decide whether to display URLs encoded or decoded. For information about displaying URLs in the web console, see Encoded and decoded URLs.

When you apply the pre-defined configuration settings, the system automatically populates a list of default variable rules. You can customize a variable rule defining how the system will transform the variables that appear in URLs. For more information, see Managing variable rules.

When you initiate Siebel monitoring the following session identification variable _sn is automatically created. Because Siebel is an internal application, ensure that the Sessionizing by TCP Connection is set because it can track a user session across changes in the session identification variable that can sometimes occur during a TCP connection.

Monitoring SOAP applications

The SOAP page enables you to configure how the appliance monitors applications that use the SOAP over HTTP. You can configure SOAP transactions to generate service level metrics to assist in the management of SLAs for your SOAP applications by navigating to Configure > Applications > SOAP.

Figure 84. SOAP page

You can learn more about SOAP Transactions in the Foglight Experience Monitor User Guide. Chapter 5 provides an overview of web services and the SOAP specification, and the breakdown of metric categories. For more information, see web services category in the Foglight Experience Monitor Metric Reference Guide.

By default SOAP operations, when displayed in the user interface include only the names of the operation and not the adapter. The adapter is the URL that is the endpoint for request to the SOAP operation. Select the Include adapter in SOAP operation names option so that the adapter is prefixed in the name for the SOAP operation.

By default, the labels for SOAP web services and SOAP operations that appear in the web console do not include their associated server IP. If you would like to see the server IP included in these names, select the Include server display name in SOAP Web Service and SOAP Operation names.

When this option is enabled, you can examine how particular SOAP services and SOAP operations perform with specific servers.

By default, the labels for SOAP web services, SOAP operations, and SOAP servers that appear in the web console do not include the associated TCP port on which the activity occurs. If you would like to see the TCP port included in these names, select the Include port in SOAP Web Service, SOAP Operation and SOAP Server names.

When this option is enabled, you can examine how particular SOAP web services, SOAP operations and SOAP Servers perform with specific ports.

For more information, see these topics:

Defining a SOAP application

Configuring a SOAP application involves defining a set of regular expressions, assigning service level thresholds, and choosing appropriate distribution configurations.

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In the SOAP Application section, click Add a SOAP Application. This displays the SOAP > SOAP Application > Edit page.

For existing SOAP applications, the Regular Expressions section lists all the regular expressions that have been defined. Since you are defining a new application component, this section is empty.

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Click Add to add it to the list.
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