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Foglight Experience Monitor 5.8.1 - Installation and Administration Guide

Installing and configuring Multi-appliance clusters Configuring the appliance Specifying monitored web traffic Transforming monitored URLs Managing applications Foglight components and the appliance Using the console program Troubleshooting the appliance Appendix: Third party software Appendix: Dell PowerEdge system appliance

Adding and removing SOAP tags

Click SOAP Tags, at the bottom of the SOAP page, to display a list of those that are in use by the appliance. These tags help the appliance recognize constructs in SOAP messages. The Fault Code Tags, Fault Subcode Tags, Fault String Tags, Fault Actor Tags, Fault Details Tags, and Envelope Body Tags sections allow you to add any uncommon SOAP tags that you may be using in your SOAP application.

Figure 85. Fault Code Tags

Type the tag in the appropriate section, then click Add.

Figure 86. Fault Details Tags

 
* 
NOTE: Less commonly used SOAP tags can be added.

To remove a tag, select its corresponding check box, and then click Delete.

Configuring enterprise-wide service levels

Configuring enterprise-wide service levels

The Enterprise Service Levels settings allows you to define service level policies across the entire enterprise, through the metrics available in the Enterprise category. You can define these settings by navigating to the Configure > Reporting > Options page.

Figure 87. Options page

Depending on your site, it may be more appropriate to monitor service level compliance at the Application Component or Service level.

For more information, see Setting enterprise-based service levels.

Setting enterprise-based service levels

To set enterprise-based service levels:
1
In the End-to-End Time Service Level Threshold box, type the desired service level for page response time across your enterprise.
For example, if you decide that most of the page downloads should be serviced within five seconds, type 5000 (units are in milliseconds).
The End-to-End Time Service Level metric shows you the percentage of page downloads that satisfy this service level. For information on how this metric is calculated, see Page-End-to-End Time in the Foglight Experience Monitor Metric Reference Guide.
2
In the Processing Time Service Level Threshold box, enter the desired service level for page processing times across the enterprise.
For example, if you decide that the time to process the all pages should generally not exceed two seconds, type 2000 (units are in milliseconds).
The Processing Time Service Level metric shows you the percentage of pages whose processing time satisfies this service level. For information on how this metric is calculated, see Page Processing Time in the Foglight Experience Monitor Metric Reference Guide.
3
Click Apply to save your changes.
 
* 
NOTE: The appliance users working with pre-5.x versions should note that the End-to-End Time Service Level used to be known as the Download Time Service Level.

 

Foglight components and the appliance

The Foglight Experience Monitor is an integral component of Foglight and offers a number of integration points with other Foglight components such as Foglight Experience Viewer, Synthetic Transactions, and Foglight Management Server. This section describes how to configure and use these integration points.

For more information, see these topics:

•
Connecting to the Foglight Experience Viewer
•
Foglight Management Server
•
Synthetic transaction scripts
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