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Foglight Experience Monitor 5.8.1 - Installation and Administration Guide

Installing and configuring Multi-appliance clusters Configuring the appliance Specifying monitored web traffic Transforming monitored URLs Managing applications Foglight components and the appliance Using the console program Troubleshooting the appliance Appendix: Third party software Appendix: Dell PowerEdge system appliance

Monitoring Siebel applications

Configuring Siebel monitoring involves defining a set of regular expressions and installing a set of pre-defined configuration settings.

To configure Siebel monitoring:
1
Navigate to the Siebel page, Configuring > Applications > Siebel.
Adding regular expressions
2
Type a Perl regular expression in the box. For example, if you know where the Siebel applications are located (all components are found under quest.com/mysiebel/support/), enter the expression (in this case, quest.com/mysiebel/support/.*).
Multiple regular expressions can be added.
3
Click Add and proceed to Testing regular expressions validity.
Alternatively, if you don’t know where application components are located, click the Pick a Directory link to display a window that lists the directories in use on your site.
This window allows you to easily select an existing directory to serve as the basis for a regular expression. By selecting an item in this window, the box is initialized with a regular expression that matches the directory you choose. This list is not obtained by an active search of your web site but rather from the list of URLs that have been monitored and recorded by the appliance in the past.
4
From the Directory List, navigate to and select a directory.
This directory is added to the Selected Directory section. Some directories contain subdirectories (directories that are nested beneath the top-level directory. For example, my.prod.quest.corp is a subdirectory of my.
5
Click OK.
The directory is added to the regular expressions list.
Testing regular expressions validity
6
To display a list of URLs that match the regular expression, click Test.
This test is performed against the list of URLs that have been monitored and recorded by the appliance in the past. The regular expression is implemented in Perl.
7
Close the window when you are finished reviewing the resource list.
Configuring PeopleSoft configuration settings
8
In the PeopleSoft Configuration Settings section, click Apply to install pre-defined configuration settings.
The appliance monitor servers previously configured on the Servers page using these settings.

Configuring how URLs display

When Siebel monitoring is configured, the appliance records when information is transmitted to and from the server. For example, when a user publishes content to a Siebel server, in a form (POST) parameter, the appliance monitors the URLs that contain this activity. You can define how the URLs display in the appliance using several options. For example, you can display request methods (POST, GET) in URLs by setting the Show HTTP request methods in URLs option using the Advanced Options page. For ease of use, you can decide whether to display URLs encoded or decoded. For information about displaying URLs in the web console, see Encoded and decoded URLs.

Figure 83. Variable Rules page

When you apply the pre-defined configuration settings, the system automatically populates a list of default variable rules. You can customize a variable rule defining how the system will transform the variables that appear in URLs. For more information, see Managing variable rules.

When you initiate Siebel monitoring the following session identification variable _sn is automatically created. Because Siebel is an internal application, ensure that the Sessionizing by TCP Connection is set because it can track a user session across changes in the session identification variable that can sometimes occur during a TCP connection.

Monitoring SOAP applications

Monitoring SOAP applications

The SOAP page enables you to configure how the appliance monitors applications that use the SOAP over HTTP. You can configure SOAP transactions to generate service level metrics to assist in the management of SLAs for your SOAP applications by navigating to Configure > Applications > SOAP.

Figure 84. SOAP page

You can learn more about SOAP Transactions in the Foglight Experience Monitor User Guide. Chapter 5 provides an overview of web services and the SOAP specification, and the breakdown of metric categories. For more information, see web services category in the Foglight Experience Monitor Metric Reference Guide.

 
* 
IMPORTANT: The appliance currently supports SOAP-based web services that use HTTP or HTTPS as the transport protocol. Additionally, only the request-response messaging pattern is supported.
Including the SOAP adapter in operation names

By default SOAP operations, when displayed in the user interface include only the names of the operation and not the adapter. The adapter is the URL that is the endpoint for request to the SOAP operation. Select the Include adapter in SOAP operation names option so that the adapter is prefixed in the name for the SOAP operation.

Including server display names in SOAP web service and SOAP operation names

By default, the labels for SOAP web services and SOAP operations that appear in the web console do not include their associated server IP. If you would like to see the server IP included in these names, select the Include server display name in SOAP Web Service and SOAP Operation names.

When this option is enabled, you can examine how particular SOAP services and SOAP operations perform with specific servers.

Including port information in SOAP web service, SOAP operation, and SOAP server names

By default, the labels for SOAP web services, SOAP operations, and SOAP servers that appear in the web console do not include the associated TCP port on which the activity occurs. If you would like to see the TCP port included in these names, select the Include port in SOAP Web Service, SOAP Operation and SOAP Server names.

When this option is enabled, you can examine how particular SOAP web services, SOAP operations and SOAP Servers perform with specific ports.

For more information, see these topics:

•
Defining a SOAP application
•
Modifying SOAP application definitions
•
Defining a SOAP transaction
•
Managing existing SOAP transaction definitions
•
Mapping SOAP operations to a web service
•
Adding and removing SOAP tags

Defining a SOAP application

Configuring a SOAP application involves defining a set of regular expressions, assigning service level thresholds, and choosing appropriate distribution configurations.

To define a SOAP application:
1
Navigate to the SOAP page, Configure > Applications > SOAP.
2
In the SOAP Application section, click Add a SOAP Application. This displays the SOAP > SOAP Application > Edit page.
Naming the SOAP application
3
In the Name box, enter a unique, symbolic name you wish to associate with this SOAP application.
Each SOAP application component must have a unique name, and users will use this name to locate the metrics recorded for this in the web console.
Defining a service level threshold for SOAP operations
4
In the End-to-End Time Service Level Threshold box, type the total time taken for SOAP methods (the service level objective) that are included in this application to complete.
For example, if you decide that most of the requests should be fulfilled within 15 seconds, enter 15000 (units are in milliseconds).
The End-to-End Time Service Level shows you the percentage of requests downloads that satisfy this service level.
5
In the Processing Time Service Level Threshold box, type the desired service level for the total processing times for requests in the SOAP application.
For example, if you decide that the processing time for most requests should occur in under one second, enter 1000 (units are in milliseconds).
The Processing Time Service Level metric shows you the percentage of requests whose processing time satisfies this service level.
6
In the End-to-End Time Distribution Configuration box, select the distribution configuration that you would like to use for this application. Distribution configurations allow you to specify the buckets and ranges of the distribution. For more information about how this metric is calculated, see End-to-End Time Distribution in the Foglight Experience Monitor Metric Reference Guide.
7
In the Processing Time Distribution Configuration box, select the distribution configuration that you would like to use with this SOAP application.
For information on how this metric is calculated, see Processing Time Distribution in the Foglight Experience Monitor Metric Reference Guide.
Adding regular expressions

For existing SOAP applications, the Regular Expressions section lists all the regular expressions that have been defined. Since you are defining a new application component, this section is empty.

1
In the Regular Expression box, type the regular expression that is matched against incoming SOAP Operations. If you know where the SOAP applications are located (for example, all components are found under quest.com/support/), the expression can be entered directly in the box (in this case, quest.com/support/.*).
2
Click Add to add it to the list.
3
To display a list of SOAP Operations that match the regular expression and application component definition, click Test.
 
* 
NOTE: This test is performed against the list of SOAP Operations that have been monitored and recorded by the appliance in the past. The regular expression is implemented in Perl.
4
Close the Application Test window when you are finished reviewing the resource list.
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