Complete the steps in this procedure to configure an email server.
NOTE: You must also configure notification group settings, including enabling the Notify by email option, before email alert messages are sent by the system. For more information on specifying events to receive email alerts, see Configuring notification groups. |
1. |
◦ |
Scroll down on the right side of the Settings page until you can see the SMTP Server heading. |
Enter the password associated with the user name required to access the email server. | |
6. |
a. |
In the Send Test Email dialog box, enter a destination email address for the test message and then click Send. |
b. |
If the test message fails, exit the error dialog box and the Send Test Email dialog box, and revise your email server configuration settings. Then send the test message again. |
c. |
When you enable notifications of Rapid Recovery events by email, a default template is created for you by default. The SMTP email server defined for the Core uses this template to send notifications regarding Rapid Recovery events by email.
Complete the steps in this procedure to configure an email notification template.
NOTE: You must also configure an email server and notification group settings, including enabling the Notify by email option, before email alert messages are sent. For more information about configuring an email server for sending alerts, see Configuring an email server. For more information on specifying events to receive email alerts, see Configuring notification groups. |
1. |
2. |
The Notifications page appears.
3. |
The Edit Email Notification Configuration dialog box appears.
4. |
The name of the repository associated with this event, if the event has repository scope. | |
The summary of the job associated with this event, if the event has job scope. | |
The name of the remote target core associated with this event, if the event has target core scope. | |
The name of the remote source core associated with this event, if the event has source core scope. | |
The name of the product, for example 'AppAssure Core' or 'Rapid Recovery Core.' This product name can be changed for branding using white labeling. | |
7. |
8. |
In the Email text box, enter the information for the body of the template which describes the event, when it occurred, and the severity. |
9. |
b. |
If the test message fails, exit the error dialog box and the Send Test Email dialog box, click OK to save the current email template settings. Then modify your email server settings as described in the procedure Configuring an email server. Ensure that you reenter the password for that email account. Save those settings and then return to this procedure. |
c. |
Once you are satisfied with the results of your tests, return to the Edit Email Notification Configuration dialog box, and click OK to close the dialog box and save your settings.
You can configure certain setting specific to events.
You can also set the amount of time, in days, that event records are retained in the database.
View the following topics to learn about configuring event settings.
The ability for administrators to receive notification upon the occurrence of certain events is critical. Nonetheless, in certain circumstances, receiving repeated notification of events that you are aware of can also be frustrating or inconvenient. Even if a notification is generated due to an environmental failure that you wish to know about immediately, it is possible for the same error condition to generate hundreds or thousands of events in the event log. To reduce repetition in the event log, and reduce the inconvenience of receiving repeated Toast alerts or e-mail notifications for the same event in the Core Console, Rapid Recovery includes a repetition reduction setting, which is enabled by default and set at 5 minutes. This setting can be set as low as 1 minute and as high as 60 minutes. It can also be disabled entirely.
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