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Coexistence Manager for Notes 3.8.2 - User Guide

About the CMN Documentation Suite Introduction CMN Directory Connector
Directory Connector overview Installation and configuration DC Management Console Connector Creation Wizard Connector Advanced Settings Starting and stopping the Directory Connector service
CMN Mail Connector
Mail Connector features overview Coexistence mail routing basics Deployment of CMN Mail Connector Installation Configuration Mail Connector Management Console
CMN Free/Busy Connector The Log Viewer Appendix A: Known limitations Appendix B: Troubleshooting Appendix C: CMN Logs

CMN's three primary components

Quest Quest Coexistence Manager for Notes includes three primary components to meet the needs listed above:

Directory Connector: Updates directory data between the Domino Directory and Active Directory, configurable for any number of servers.
Mail Connector: Provides email remediation to permit intact delivery of most message parts, message and text attributes, attachments, Notes DocLinks, and embedded objects, as well as messages carrying calendar and resource-booking data, and Notes "active content" messages.
Free/Busy Connector: Facilitates the exchange of calendar free/busy data between users in the two different environments.

These three CMN components are separate but designed to work together in any combination to suit a broad range of coexistence needs. The components are described separately in greater detail in the next three chapters of this User Guide—what they do, how to install and configure them, and what you can do with them once they are up and running.

Deployment considerations

Before installing CMN, it is important to document a deployment plan. The plan should specify the components you will install, where they will be installed, and how many instances of each will be required. Remember to accommodate all system requirements (as documented in the most recent RTM Release Notes) when planning component deployments. You can install and configure any number of CMN components, in any order you like, but consider that the Directory Connector provides directory updates that the Free/Busy Connector will need to function.

It is possible to install two or more CMN components on a single server, but production environments with higher volumes of message and free/busy traffic may benefit from installing on separate servers for optimal performance. One common approach installs the three CMN components to three separate computers, one for each component (in addition to the Free/Busy Connector’s QCalCon, which must be installed separately on a Domino server).

Environments with very high message volume may also deploy multiple Mail Connectors and/or install the Free/Busy components on different computers. For example:

For technical reasons, the QCalCon subcomponent of the Free/Busy Connector must be installed on a Domino server. But if the Domino environment contains more than one Domino server, QCalCon is installed on only one server. (Other Domino servers must be configured to find and use the single QCalCon instance on the "bridgehead" server.) The other four Free/Busy Connector subcomponents can be installed on a single computer, although deployment to two separate computers (as illustrated in chapter 4 below) will improve performance in environments with higher volumes of F/B queries and replies.

Deployment of the other Free/Busy Connector subcomponents depends on whether the Exchange side of the environment includes Outlook 2003 clients connected to Exchange public folders, to facilitate the sharing of F/B information. This scenario is more fully explained in the FBC Scenarios Guide.

The relative processing demands and hardware requirements of CMN components vary based on typical activity in different environments. The F/B Connector usually exerts the heaviest demand on computing resources, compared to the other two CMN components. The Mail Connector runs continuously, but in most settings its email and calendar remediation functions are less demanding than the F/B Connector. Meanwhile, Directory Connector activity is typically scheduled and consumes resources only during active processing, so its resource requirements are typically lower than either the Mail Connector or F/B Connector.

Installation instructions for CMN components appear in the Getting Started sections of the Release Notes and the CMN Quick-Start Guide. After installation, CMN components must be configured before they can be used. Deployment and configuration options for the three primary CMN components vary to accommodate local environments and needs. These considerations are more fully explained in chapters 2, 3 and 4 of this User Guide and, for the Free/Busy Connector, in the FBC Scenarios Guide.

About Quest license keys

Quest Coexistence Manager for Notes will run only after applying a valid license key. Quest Software Inc. sells CMN license keys by numbers of users served within the combined Notes-Exchange environment. A single license key is valid for all three CMN components.

You can obtain license keys by contacting your Quest sales representative. When you obtain a license key, you must install it to enable the product. A license key is an .asc-type file that Quest sends to you with an email. You must save the file to your hard disk, and then install it in the CMN Management Console, on the Common | Licenses screen. The installation of a valid license key authorizes and enables the use of all CMN components.

The CMN Management Console

CMN components are configured within CMN’s Management Console application, where you specify the names and locations of mail servers and directories, locations of web services, comm port numbers, scope of operations, operational preferences, scheduled runs, and so forth. The Management Console is an "umbrella" application used to configure all three CMN components. Different components’ settings are managed on different screens.

The CMN Management Console is a friendly interface between you and a set of configuration files that CMN components read every time they are started. Configuration settings for CMN’s different components are saved in separate configuration files: a Configuration.xml file for each of the Directory Connector and Mail Connector (two files saved in the different CMN component subfolders), and another set of configuration files for the Free/Busy Connector. The Management Console provides GUI screens with labeled fields to simplify entering and editing the configuration settings in those files.

The next few pages describe the basic operating concepts of the CMN Management Console. Later chapters will provide the screen-by-screen field notes for the three components, with component configuration instructions.

To start the CMN Management Console:

Select the Management Console start-up shortcut from your Windows Start menu: Start | Programs | Quest Quest Coexistence Manager for Notes | .... The CMN installer copies this shortcut to the submenu of every installed CMN component (use these shortcuts):

When you start the Management Console, the program automatically loads the currently active configuration values for whatever CMN components are installed on the same computer. Once the Console is running, however, component configuration data is saved and opened separately, for one component at a time.

The Management Console runs in a window with a navigation sidebar down the left side, as shown in the sample screen above.

The list of the Console’s screens in the sidebar lets you select which screen you want to display. Console screens are grouped by component, and you may view them and work on them in any order. The screens in the Common group (bottom of the sidebar list) contain features that pertain to all three components.

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