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Coexistence Manager for Notes 3.8.1 - FBC Scenarios Guide

About the CMN Documentation Introduction On-premises Exchange or hybrid O365 using shared (single) namespace On-premises Exchange or hybrid O365 using separate namespaces Non-hybrid O365 using shared (single) namespace Non-hybrid O365 using separate namespaces Appendix: FBC Planning Worksheet Appendix: Troubleshooting the FBC

About the CMN Documentation

The documentation for Quest Coexistence Manager for Notes (CMN) includes:

Release Notes (printable PDF): Describes the current CMN release—any new and enhanced features, resolved issues, and known issues. Also documents minimum installation requirements, and provides Quest contact information.
Quick-Start Guide (printable PDF): An orientation to the product's basic purposes, features and capabilities, with a case study showing how its primary components are most commonly used within a typical coexistence scenario. Also explains how to download and install the software.
CMN User Guide (printable PDF): Comprehensive documentation of CMN's three primary components: Directory Connector, Mail Connector and Free/Busy Connector. Describes component capabilities, deployment considerations, configuration instructions and tips, and application notes and screen-by-screen field notes for CMN's Management Console software tools.
FBC Scenarios Guide (printable PDF): Provides process instructions and application notes for installing and configuring CMN’s Free/Busy Connector (FBC) in a variety of Exchange-side scenarios.
CMN Program Parameters Reference (printable PDF): Listing of all CMN program parameters that are not associated with UI fields in CMN’s Management Console, with descriptions and default values and usage/application notes. (Parameters associated with UI fields do appear in the Configuration.xml files, but should not be edited manually.)
Management Console Online Help (three compiled Windows Help files, one for each CMN component): Field notes and application notes for the screens and features of CMN’s Management Console.

All CMN documentation is intended for network administrators, consultants, analysts, and any other IT professionals who will install or use the product components, or who may help plan for their use in a coexistence scenario. All of these documents, including the online Help, are bundled and installed with the product, and all except the Help files are also available separately at Quest's Support Portal.

This table shows where you can find particular types of information about particular CMN components:

 

for Dir Connector & Mail Connector

for Free/Busy Connector

Introduction and orientation:

— — CMN Quick-Start Guide and User Guide — —

System requirements:

— — CMN Release Notes — —

Installation instructions:

— — CMN Quick-Start Guide — —

Configuration instructions:

CMN User Guide

CMN FBC Scenarios Guide

Operating instructions:

— — CMN User Guide — —

Troubleshooting info:

CMN User Guide

CMN FBC Scenarios Guide

The CMN application Help files contain the same information as the User Guide, but make the information available on-screen at a single keystroke (from the CMN Management Console).

 

Introduction

Chapter 4 of the CMN User Guide provides an introduction to CMN’s Free/Busy Connector (“FBC” or “F/B Connector”) and its subcomponents, and a high-level overview of the data flow in both directions: Notes queries for Outlook F/B data (and the Exchange reply), and vice-versa. The F/B chapter in the User Guide also documents CMN’s FBC Management Console software, which is used to configure the FBC.

FBC configuration requires much more than just a run through the CMN software, since both the Notes/Domino side and the Outlook/Exchange side must be configured to work with the FBC, and CMN’s FBC Web Server must also be configured, and finally all of the connections among Notes/Domino, Exchange and CMN’s Web Server must be configured and tested. We therefore provide those configuration instructions in this separate Guide.

F/B Connector configuration scenarios

CMN’s Free/Busy Connector (“FBC” or “F/B Connector”) supports F/B coexistence for an on-premises Exchange, or for a hybrid or non-hybrid Office 365 (“O365”) scenario. For a hybrid O365 (O365 synced to an on-premises Exchange), CMN’s FBC is configured between Notes/Domino and the local on-premises Exchange, and synchronization of the local Exchange to O365 is configured apart from CMN—as described in Microsoft documentation.

CMN also supports F/B coexistence for either a single (shared) namespace environment (equivalent domain names) or separate (multiple) namespaces. In a single-namespace environment, equivalent domains are mapped to the primary domain in the Exchange server or Domino server.

This FBC Scenarios Guide therefore provides process instructions and application notes for installing and configuring CMN’s Free/Busy Connector in all of these Exchange-side scenarios:

Since the FBC for a hybrid Office 365 is configured only between Notes/Domino and the local on-premises Exchange, the process to configure CMN’s FBC for a hybrid O365 is identical to the process for a local on-premises Exchange. The synchronization of the local Exchange to O365 is apart from CMN’s FBC, and is fully documented by Microsoft.

This introductory chapter is followed by four chapters that each describe the complete process for installing and configuring the FBC for a particular Exchange-side environment:

To configure CMN’s FBC for a hybrid O365, refer to the appropriate on-premises scenario instructions in this Guide (in chapter 2 or 3). Remember to configure and test the hybrid connection between your local Exchange environment and Office 365, as documented by Microsoft, before configuring CMN’s FBC.

The scenario chapters also explain how to configure the Domino, Exchange and AD servers to work with CMN’s FBC in the various scenarios.

Other supported variations to typical FBC scenarios

CMN’s Free/Busy Connector supports several variations to the primary scenarios listed above. Accommodations for these variations are included in the installation and configuration procedures in the remaining chapters of this book, and we summarize them briefly here:

Multi-Domain Support: The Free/Busy Connector can facilitate the exchange of F/B information among multiple subdomains supported by both the Exchange and Domino servers.
Multiple Domino Servers: CMN supports sharing F/B information between multiple Domino servers and a single Exchange server.
Domino Clusters: CMN supports a cluster of Domino servers (ClusterNode1 and ClusterNode2) that provide Lotus Notes mail service in an active/standby redundancy configuration. In this case, only a single CMN Web Server is required to support both Domino servers.
Free/Busy Coexistence with Outlook 2003 Clients: F/B coexistence with Outlook 2003 clients requires an alternate configuration using Exchange public folders. This configuration is described in greater detail in chapters 2 and 3 of this Scenarios Guide.
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