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Coexistence Manager for GroupWise 1.7 - User Guide

About the CMG documentation suite Introduction CMG Directory Connector
Directory Connector overview Installation and configuration DC Management Console Connector Creation Wizard Connector Advanced Settings Running and stopping the Directory Connector service
CMG Mail Connector CMG Free/Busy Connector The Log Viewer Appendix A: Known limitations Appendix B: Troubleshooting Appendix C:Configuring CMG logging

Management Console screen: Common | Licenses

| Licenses

This screen lets you install or update a Quest license key to enable the CMG components. You can obtain a license key from your Quest sales representative. A license key is an .asc-type file that is saved to your hard disk, and must be installed on this Common | Licenses screen.

The table in this screen shows your previously installed licenses, the status of each, and the software and maintenance license expiration dates.

To install or update a Quest license key:

Click the Update License... button. The Management Console then presents a standard Windows Open dialog box.
Locate and specify the License File. Select the file so its name appears in the File name field, and then click Open.

Management Console screen: Common | Health

| Health

The Health and Performance Monitoring screen is divided into separate sections for performance monitoring and logs.

The Performance Monitoring section shows performance counters in real time for the Mail Connector and Free/Busy modules. Performance counters are color coded and can be turned on and off for various modules from this screen. Information about each performance counter is also displayed on the screen.

The Log section of this screen displays live log data broadcast via UDP from different modules. The most recent 1000 lines logged are displayed. Users can view specific logs by clicking the Open Log File button to view a list of log files that can be opened. In the File section of the screen, users can select a log file and click OK to open the log in the Quest Log File viewer.

See The Log Viewer for more information.

NOTE: The Open Log File button in this screen is enabled only when the UdpAppender is defined in the log42net.config file of at least one module. During a new installation, the Log Viewer installer installs a file with the required UdpAppender. During an upgrade, however, the installer does not overwrite the log42net.config file, so the UdpAppender is not present, and this makes the Open Log File button invisible. To correct this, see To Add the UdpAppender to an Existing Log File at the end of the Configuring CMG Logging Appendix.
To control Log Viewer level of detail

CMG is installed with the log42net utility to generate log files of CMG components’ system activity. The level of detail captured in CMG log files is controlled by a <threshold value="____" /> setting in a component's logging configuration file, as described in Appendix C of the CMG User Guide.

The data captured in a CMG log file is also displayed in the Logs Table of this Health and Performance Monitoring screen, and in the Quest Log Viewer application that comes with the CMG product. The Levels button at the top of the Logs Table lets you select which log-file details you want to view in this screen and in the Log Viewer. That is, the Levels button lets you further filter the contents of these log views (beyond the filter already imposed by the threshold value setting) by specifying only certain types of information to be included.

To set the level of logging detail to appear in the Quest Log Viewer and CMG's Health and Performance Monitoring screen: Click the Levels button near the top-right corner of the Logs Table. The Levels button opens a dialog box with several checkboxes corresponding to different levels of logging details. Mark the checkboxes for the levels you want the view to include, and unmark the levels you do not want to include, and then click OK.

CMG performance counters for Windows' System Monitor

CMG performance counters for Windows’ System Monitor

Quest CMG generates sets of performance counters for its Mail Connector and Free/Busy Connector that feed live data to Windows' Performance Monitor feature. To start Windows' System Monitor:

Click Windows’ Start button, and then click Run....
In the Run dialog box: Type perfmon and click OK.

If you are unfamiliar with Windows' Performance Monitor feature, see your Microsoft documentation and/or visit the Performance Monitor online Help for more information. These procedures vary a little among different operating system versions.

Within Windows’ Performance Monitor, you can:

The available performance counters for CMG’s Mail Connector and Free/Busy Connector are listed and defined in the introductory sections of those chapters (chapters 3 and 4) in this Guide.


CMG Directory Connector

IMPORTANT: CMG provides directory coexistence solutions for several GroupWise versions, whose directory services are variously named NDS and eDirectory. CMG's Directory Connector supports both NDS and eDirectory. For simplicity, our CMG documentation uses the more generic term "Novell directory" to specify either NDS or eDirectory.
IMPORTANT: Note also that the GroupWise Global Address Book (also called Global Address List, or GAL) is different from the Novell directory. The GAL is a separate entity, periodically refreshed from the Novell directory, but the GAL is then an independent data source until it is next refreshed. This is an important distinction for understanding the data flows facilitated by CMG's Directory Connector.
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