Chat now with support
Chat with Support

Coexistence Manager for GroupWise 1.7 - User Guide

About the CMG documentation suite Introduction CMG Directory Connector
Directory Connector overview Installation and configuration DC Management Console Connector Creation Wizard Connector Advanced Settings Running and stopping the Directory Connector service
CMG Mail Connector CMG Free/Busy Connector The Log Viewer Appendix A: Known limitations Appendix B: Troubleshooting Appendix C:Configuring CMG logging

About the CMG documentation suite

The documentation for Quest Quest Coexistence Manager for GroupWise (CMG) includes:

Release Notes (printable PDF): Describes the current CMG release—any new and enhanced features, resolved issues, and known issues. Also documents minimum and recommended installation requirements, and provides Quest contact information.
Quick-Start Guide (printable PDF): An orientation to the product's basic purposes, features and capabilities, with brief case studies showing how its primary components are most commonly used within a typical coexistence scenario. Also summarizes deployment considerations, and explains how to download and install the software.
CMG User Guide (printable PDF): Overview of features and general deployment guidelines for CMG's Directory Connector, Mail Connector and Free/Busy Connector, with screen-by-screen field notes for the Management Console application used to configure all three components. The User Guide also povides process instructions for installing and configuring the Directory Connector and Mail Connector, and for configuring the GroupWise and Exchange/AD environments to work with these components. (The same information for the F/B Connector is deferred to a separate FBC Configuration Guide.)
CMG FBC Configuration Guide (printable PDF): Process instructions and application notes for installing and configuring CMG’s Free/Busy Connector (FBC). An introductory chapter is followed by 12 chapters that each describe the complete process for installing and configuring the FBC for a particular combination of GroupWise environment and Exchange environment, for either a single- or multi-namespace environment.
CMG FBC Configuration Guide (printable PDF): Process instructions and application notes for installing and configuring CMG’s Free/Busy Connector (FBC). An introductory chapter is followed by 12 chapters that each describe the complete process for installing and configuring the FBC for a particular combination of GroupWise environment and Exchange environment, for either a single- or multi-namespace environment.
CMG Program Parameters Reference (printable PDF): Listing of all CMG program parameters that can be used to configure CMG component behavior to best suit a particular environment and facilitate local preferences.
Management Console Online Help (three compiled Windows Help files, one for each CMG component): Instructions and application notes for the various screens and features of CMG’s Management Console utility.

This table shows where you can find particular types of information about particular CMG components:

 

for Dir Connector & Mail Connector

for Free/Busy Connector

Introduction and orientation:

— — CMG Quick-Start Guide and User Guide — —

Installation instructions:

— — CMG Quick-Start Guide — —

Configuration instructions:

CMG User Guide

CMG FBC Configuration Guide

Operating instructions:

— — CMG User Guide — —

Troubleshooting info:

CMG User Guide

CMG FBC Configuration Guide

The CMG application Help files contain the same information as the User Guide, but make the information available on-screen at the push of a button (from the CMG Management Console).

All CMG documentation is intended for network administrators, consultants, analysts, and any other IT professionals who will install or use the product components, or who may help plan for their use in a coexistence scenario. All of these documents, including the online Help, are bundled and installed with the product, and all except the Help files are also available separately at Quest's Support Portal.

 

Introduction

Welcome to Quest Coexistence Manager for GroupWise (CMG)

Quest Coexistence Manager for GroupWise (CMG) provides rich directory, email and calendar coexistence features between Novell GroupWise and Microsoft Exchange—both on-premises servers, and hosted Exchange environments such as Microsoft’s Office 365. CMG can be deployed either for a finite transition period, as when migrating from GroupWise to Exchange, or for indefinite or even permanent coexistence.

Effective coexistence should include these three primary functions:

Directory coexistence: Most organizations routinely experience staff additions, departures and transfers. These changes introduce data inconsistencies between the two environments. A directory update reconciles these differences by updating the contents of one directory to match the contents of another. A bidirectional update ensures that both directories contain all of the organization’s users, resources and groups.
Mail coexistence: SMTP mail routing does not address substantial cross-platform fidelity issues with message and calendar content. The GroupWise and Exchange environments offer similar email and calendar capabilities, but implement many features differently. Outlook therefore does not handle certain message types that originate in GroupWise, and vice versa. The recipient client may display the pertinent information correctly, but not perform the calendar updates. Or sometimes the receiving client can perform automatic calendar updates, but introduces errors—incorrect times, missing dates, or extraneous meetings, etc.
Free/Busy coexistence: The GroupWise and Exchange environments implement calendar free/busy differently, making the status of users on the other system unavailable. Both applications need assistance to determine the free/busy status of users within the other environment.

CMG's three primary components

To accommodate these aspects of GroupWise–Exchange coexistence, Quest Coexistence Manager for GroupWise includes three primary components:

Directory Connector: Updates directory data between GroupWise’s Global Address Book and Active Directory.
Mail Connector: Provides calendar-email remediation features to permit delivery of messages with calendar data—event invitations, acceptances, declines, cancellations, and reschedules, including for complex recurring meeting patterns.
Free/Busy Connector: Facilitates the exchange of calendar free/busy data between users in the two different environments.

The three CMG components are independent, but designed to work together in any combination to suit a broad range of coexistence needs. The components are described in full detail in the remaining chapters of this User Guide—what they do, how to install and configure them, and what you can do with them once they are up and running.

Self Service Tools
Knowledge Base
Notifications & Alerts
Product Support
Software Downloads
Technical Documentation
User Forums
Video Tutorials
RSS Feed
Contact Us
Licensing Assistance
Technical Support
View All
Related Documents