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Coexistence Manager for GroupWise 1.7 - FBC Configuration Guide

About the CMG Documentation Determine your FBC scenario FBC Scenario #1 FBC Scenario #2 FBC Scenario #3 FBC Scenario #4 FBC Scenario #5 FBC Scenario #6 FBC Scenario #7 FBC Scenario #8 FBC Scenario #9 FBC Scenario #10 FBC Scenario #11 FBC Scenario #12 Appendix: FBC Planning Worksheet Appendix: Configuring and troubleshooting the FBC with PowerShell Appendix: Troubleshooting the FBC

Step 2: Configure the GroupWise side

GroupWise versions 8 and later can connect to CMG's Free/Busy Connector via a F/B Internet URL.

FBC coexistence with any supported GroupWise version requires the GroupWise SOAP web service, enabled on the GroupWise Post Office where the CMG service account resides. To enable and configure SOAP, see this Novell article, and this one too.

A later step of this FBC configuration procedure describes how to configure and test connections among CMG FBC components and the GroupWise and Exchange environments.

Step 3: Configure the Office 365 side

To configure a non-hybrid Office 365 for CMG’s F/B Connector in a separate/multiple namespace environment:

In DNS, make sure the coexist domain has an A record pointing to CMG.
Configure an Autodiscover website for CMG (for example, Autodiscover.x.y, where the "x.y" domain is the SMTP address to the right of the @ symbol). The CMG website must also have a matching certificate. (To obtain and install a matching certificate, see 4.2: Obtain and install web services certificates.)
Run the O365 Add-AvailabilityAddressSpace cmdlet for the CMG Autodiscover address.
Test the configuration: Open a web browser and enter the URL ("https://Autodiscover.x.y/autodiscover/autodiscover.xml") to verify that it resolves it correctly and without any certification errors.

CMG’s Free/Busy Connector can facilitate the flow of free/busy information among multiple subdomains supported by both Office 365 and the GroupWise servers. To support this scenario, run the Add-AvailabilityAddress­Space cmdlet on Office 365 for each GroupWise SMTP domain supported.

Step 4: Configure CMG's FBC Web Server

To configure CMG’s FBC Web Server:

4.1: Physically install the CMG FBC components

For any given scenario and configuration, it is possible to install all CMG F/B Connector components on a single server, as shown in the illustrations in the introductory chapter (Determine your FBC scenario) of this Guide. However, many production environments experience sufficient query volume to warrant separate servers to ensure optimal performance. The installation instructions here therefore describe how to install CMG’s F/B Connector on two servers.

See the configuration map you made in step 1 above to determine which components should be installed to which servers for this scenario.

If you prefer that all subcomponents reside on a single server, simply combine the components of CMG Server 1 and CMG Server 2 as they are listed in step 1 above. All CMG Free/BusyConnector subcomponents are installed by the AutoRun utility included in the CMG product kit.

IMPORTANT: Before you install, on any computer that will host any CMG FBC web subcomponent, remove the IIS DefaultWebSite: In the navigation tree at left, right-click DefaultWebSite, and then select Remove from the pop-up menu. CMG requires a dedicated server for its own web subcomponents.

Use the AutoRun utility now to install all the necessary CMG F/B Connector subcomponents on the computer(s) where you want them installed.

IMPORTANT: Remember, the CMG AutoRun installer must be run on the computer where you want to install a particular subcomponent. If you are deploying the F/B Connector to two different computers, you must run the AutoRun installer twice—once on each computer.

Remember: For Exchange queries for GroupWise F/B information, the simplest approach is to dedicate a separate CMG FBC Server 2 (as noted in step 1 above, for Exchange queries to GroupWise, and GroupWise replies) for each GroupWise server, with all the CMG servers feeding into the single Exchange server.

It is technically possible, but somewhat more complicated, to configure a single instance of the GroupWise FBC Service, EWS and Autodiscover to process free/busy traffic to and from multiple GroupWise servers—an approach that requires more elaborate GroupWise configurations.

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