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Coexistence Manager for GroupWise 1.7 - FBC Configuration Guide

About the CMG Documentation Determine your FBC scenario FBC Scenario #1 FBC Scenario #2 FBC Scenario #3 FBC Scenario #4 FBC Scenario #5 FBC Scenario #6 FBC Scenario #7 FBC Scenario #8 FBC Scenario #9 FBC Scenario #10 FBC Scenario #11 FBC Scenario #12 Appendix: FBC Planning Worksheet Appendix: Configuring and troubleshooting the FBC with PowerShell Appendix: Troubleshooting the FBC

FBC Scenario #7

This procedure begins with the assumption that you have already reviewed the introductory chapter of this FBC Configuration Guide to Determine your FBC scenario. This chapter explains how to configure the FBC and the coexisting environments for F/B scenario #7, specified above.

Follow these steps, in order as presented here, to install and configure CMG’s F/B Connector for scenario #7:

Remember that the FBC for a hybrid O365 is configured only between GroupWise and the local on-premises Exchange, while synchronization of the local Exchange to O365 is a connection apart from CMG and documented separately by Microsoft. Configuring CMG’s FBC for a hybrid O365 is therefore the same as configuring for a local on-premises Exchange.

Step 1: Plan your FBC installation and configuration

Review the System Requirements (in the CMG Release Notes), and verify either that your environment conforms to the requirements, or that you will have the necessary hardware and software to meet the requirements.

Scan through the installation and configuration procedures in this chapter, and think through what this process will entail in your own environment, to accommodate your own needs and preferences. Identify any special circumstances or issues, and determine how these will be addressed.

Then sketch out a configuration map to show which FBC components will reside on which computers, and how they will connect to the GroupWise and Exchange environments.

For any given scenario and configuration, it is possible to install all CMG F/B Connector components on a single server, as shown in the illustrations in the introductory chapter (Determine your FBC scenario) of this Guide. However, many production environments experience sufficient query volume to warrant separate servers to ensure optimal performance. The instructions here therefore describe how to install CMG’s F/B Connector on two servers. If you prefer that all subcomponents reside on a single server, simply combine the components of CMG Server 1 and CMG Server 2 as they are listed below. All CMG Free/Busy Connector subcomponents are installed by the AutoRun utility included in the CMG product kit, as described in a later step in this chapter.

The typical deployment of FBC components to two computers for this scenario (GW 8 or later via F/B URL, with Exchange 2007 or later and Outlook 2007 or later) is:

For Exchange queries for GroupWise F/B information, the simplest approach is to dedicate a separate CMG FBC Server 2 (as noted just above, for Exchange queries to GroupWise, and GroupWise replies) for each GroupWise server, with all the CMG servers feeding into the single Exchange server.

It is technically possible, but somewhat more complicated, to configure a single instance of the GroupWise FBC Service, EWS and Autodiscover to process free/busy traffic to and from multiple GroupWise servers—an approach that requires more elaborate GroupWise configurations.

Use the worksheet in Appendix A of this FBC Configuration Guide to gather and organize the information you will need to enter into CMG’s Management Console application when configuring the Free/Busy Connector. You can print the worksheet to paper, and use a pen or pencil to write the information into the wide right margins.

The actual data-entry work will occur later in this procedure, in step 4.

Step 2: Configure the GroupWise side

GroupWise versions 8 and later can connect to CMG's Free/Busy Connector via a F/B Internet URL.

FBC coexistence with any supported GroupWise version requires the GroupWise SOAP web service, enabled on the GroupWise Post Office where the CMG service account resides. To enable and configure SOAP, see this Novell article, and this one too.

A later step of this FBC configuration procedure describes how to configure and test connections among CMG FBC components and the GroupWise and Exchange environments.

Step 3: Configure the Exchange side

Other than an accommodation for multiple subdomains (see next subtopic below), no additional Exchange configuration is necessary for the FBC to work with an Exchange environment whose Outlook clients are all version 2007 or later, and where Exchange will connect with the FBC by Microsoft’s Autodiscover and EWS (without Exchange public folders). This Exchange-side scenario is illustrated here:

If you are configuring FBC for a hybrid Office 365: Remember that the FBC for a hybrid O365 is configured only between GroupWise and the local on-premises Exchange, while synchronization of the local Exchange to O365 is configured apart from CMG (and documented separately by Microsoft). Configuration of CMG’s FBC for a hybrid O365 is therefore the same as configuring for a local on-premises Exchange—as described here.

CMG’s Free/Busy Connector can facilitate the flow of free/busy information among multiple subdomains supported by both the Exchange and GroupWise servers. To support this scenario, run the Add-AvailabilityAddress­Space cmdlet on the Exchange server or Office 365 for each GroupWise SMTP domain supported.

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