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Coexistence Manager for GroupWise 1.7.1 - User Guide

About the Coexistence Manager for GroupWise documentation suite Introduction Coexistence Manager for GroupWise Directory Connector
Directory Connector overview Installation and configuration DC Management Console Connector Creation Wizard Connector Advanced Settings Running and stopping the Directory Connector service
Coexistence Manager for GroupWise Mail Connector Coexistence Manager for GroupWise Free/Busy Connector The Log Viewer Appendix A: Known limitations Appendix B: Troubleshooting Appendix C:Configuring Coexistence Manager for GroupWise logging

Coexistence Manager for GroupWise Management Console for the Free/Busy Connector

The Coexistence Manager for GroupWise Management Console contains four screens for configuring the Free/Busy Connector. The Management Console saves its F/B Connector configuration data, including individual connector definitions, in several different data files. The Free/Busy Connector configuration files, unlike the config files for the DC and Mail Connector, are fixed at their default filenames and locations, and should not be opened or edited except by Coexistence Manager for GroupWise’s Management Console.

Note that the Free/Busy Connector actually facilitates two separate, independent processes: one for the query-reply path in each direction. The subcomponents that facilitate GroupWise asking Exchange for F/B information are different from those that facilitate Exchange asking GroupWise for F/B information. The Management Console therefore groups its F/B Connector configuration screens into two subgroups:

Exchange Free Busy Connector screens configure Coexistence Manager for GroupWise subcomponents that facilitate GroupWise queries for Exchange F/B info.
GroupWise Free Busy Connector screens configure Coexistence Manager for GroupWise subcomponents that facilitate Exchange queries for GroupWise F/B info.

User Guide chapter 1 explains the basic operating concepts for the Coexistence Manager for GroupWise Management Console. This chapter 4 (next sections below) provides the field notes for the Management Console screens that pertain to the Free/Busy Connector.

Management Console screen:GroupWise Coexistence Manager for GroupWise Router | Coexistence Manager for GroupWise Router Service

This screen appears only if you are connecting to GroupWise 7, or if you have GroupWise 8 and have chosen to connect to CMG via the API Gateway (which requires the Coexistence Manager for GroupWise Router).

The first fields here specify the folders where the Coexistence Manager for GroupWise Router will send or look for various items for its routing functions. For each field asking for a directory, use the Browse button to find and select a directory by a pop-up Browse for Folder dialog box.

Novell Account: Novell account login user name.
Password: Password associated with the Novell Account cited above.
Check For New Requests Every __ Seconds: Polling frequency for F/B queries. The interval (in seconds) the Router will wait between successive checks to see if there is a new query to process.
Request Retry Duration: Number of minutes the Coexistence Manager for GroupWise Router Service will continue trying to move a file (message), if preceding attempt(s) have failed. The service repeats such attempts at intervals specified by the Check For New Requests value above, until successful or until this Retry Duration is reached.
Update Performance Counters Every __ Seconds: Update frequency for the F/B performance counters that feed Windows’ System Monitor feature.
Enable Performance Counters: A checkbox to indicate whether you want the F/B Connector performance counters to run.

Management Console screen:Exchange F/B Connector | Bridge

This screen appears only for an Exchange-to-GroupWise connector, and only if you are connecting to GroupWise 8 and have chosen the original, shared-address-book configuration. Coexistence Manager for GroupWise uses the information on this screen to configure its Bridge web service, for GroupWise queries for Exchange F/B information.

Requests Directory: Specify the folder where F/B requests will be held. You may use the Browse button to find and select a directory by a pop-up Browse for Folder dialog box.

Results Directory: Specify the folder where F/B results will be held. You may use the Browse button to find and select a directory by a pop-up Browse for Folder dialog box.

Check For New Requests Every __ Seconds: Polling frequency for F/B queries. The interval (in seconds) the Bridge will wait between successive checks to see if there is a new query to process.

Time Zone for GroupWise API Gateway server: Use the drop-down list box to select the correct time zone.

Quest Exchange Free/Busy Connector Host Name is prefilled by Coexistence Manager for GroupWise with localhost—the appropriate value for a typical Coexistence Manager for GroupWise configuration. In a typical configuration, the Coexistence Manager for GroupWise Bridge subcomponent is installed on the same computer as the Coexistence Manager for GroupWise Exchange Free/Busy Connector service, so the generic relative value localhost will suffice in this context. If the Coexistence Manager for GroupWise Bridge is installed on a different computer, then enter the correct Host Name here.

In either case, Coexistence Manager for GroupWise derives the Endpoint field value from the Host Name value. The Endpoint field value cannot be edited.

Management Console screen:Exchange F/B Connector | Exchange Free/Busy

The fields on this screen are necessary to configure Coexistence Manager for GroupWise’s Exchange F/B Connector service, for GroupWise queries for Exchange F/B information.

Exchange Server Location: Select one of these three radio buttons to tell Coexistence Manager for GroupWise’s F/B Connector how to route free/busy queries to the coexisting Exchange environment—by EWS Endpoint, by Autodiscover Endpoint, or by Autodiscover Only.

In an Exchange environment with a single EWS at a known fixed location (URL), you can point the FBC service directly to the EWS by specifying the EWS URL and host name. If there is no single Exchange EWS with a known fixed location, the FBC service can query the Exchange Autodiscover service, which tracks and reports the current location of an available EWS.

If you will coexist with an Exchange environment where you don't know the location of either the EWS or the Autodiscover endpoint, the Coexistence Manager for GroupWise FBC service will have to search the network for the connection it needs.

Specify your choice by selecting one of these methods:

EWS Endpoint: Select this option if you have an on-premises Exchange environment with a single Exchange EWS whose location (URL) is fixed relative to Coexistence Manager for GroupWise’s Exchange FBC service. This approach typically yields the best performance of the three options, but is the least flexible since the connection will fail if the Exchange EWS is not at the specified URL. If you select this option, you must also specify:
Exchange EWS Host Name: Name of the Exchange server where EWS requests should be sent.
EWS URL: Location of Microsoft EWS web service on the Exchange server.
Autodiscover Endpoint: Select this option if you have an on-premises Exchange environment with multiple Exchange EWS endpoints (for example, in a load-balanced environment) and you have an Exchange Autodiscover service that can determine which EWS endpoint to use. This can also be the best choice if you want to coexist with Microsoft's hosted Office 365 (see the Office 365 notes below). Performance will be slower than if you direct the FBC service to a fixed-location EWS (above), but will still be faster than if neither the EWS nor the Autodiscover value is specified (below). If you select this option, you must also specify:
Exchange Autodiscover URL: Location of the Autodiscover service on the Exchange server (or, for Office 365, of Microsoft's Autodiscover URL, as noted below).
NOTE: If coexisting with Microsoft’s Office 365: Select the Autodiscover Endpoint option and set the Exchange Autodiscover URL to Microsoft’s Autodiscover URL:

Note, however, that this is a Microsoft URL that is subject to change, in which case this connection would fail and the Free/Busy Connector would fail. Remember this if you set the Exchange Autodiscover URL to the Microsoft URL, and Coexistence Manager for GroupWise’s F/B Connector works fine for a time but then suddenly and consistently fails. The most likely cause is a change in Microsoft’s Autodiscover URL. Contact Microsoft to get the new URL, or select the Autodiscover Only option (below) instead.

Autodiscover Only: Select this option if you will coexist with an Exchange environment where you don't know the location of either the EWS or Autodiscover. In this case, the FBC service will search the network for the connection it needs, so this is the most flexible option, but it is also much slower than either alternative above.

Regardless of your selection for Exchange Server Location, all of the fields listed below appear on this screen.

Exchange Online: Mark this checkbox only if you are configuring coexistence with Microsoft’s Office 365 hosted Exchange services. If you are configuring coexistence with a local, on-premises Exchange server, make sure this checkbox is unmarked.

Exchange Username (only if the Coexistence Manager for GroupWise admin computer and the Exchange environment are in different domains): The Username for the administrator account the F/B Connector will use to access data and features in Exchange.

IMPORTANT: Leave these Exchange Username and Exchange Password fields empty unless you are coexisting with a hosted Exchange (such as Office 365), or with a local on-premises Exchange that isn't in the same domain as the Coexistence Manager for GroupWise admin server. But if Coexistence Manager for GroupWise resides in a different domain from Exchange, then entries here are mandatory.

Exchange Password (only if the Coexistence Manager for GroupWise admin computer and the Exchange environment are in different domains): The Password associated with the Exchange Username cited above.

Show Tentative As Busy: Select Yes or No to determine whether Tentative F/B status in Outlook should appear as Busy in GroupWise.

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